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Heritage Suites Hotel Relais & Chateaux

4.5 of 5
Wat Polanka, Slokram Village, Siem Reap, Cambodia
Hotel amenities
Special offer
Benz 1962 airportpickup
Ranked #3 of 171 hotels in Siem Reap
5.0 of 5 stars 383 Reviews
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383 reviews from our community

What travelers say about this hotel
  • Tuk Tuk(19)
  • Bungalow suite(16)
  • Steam room(11)
  • Very good(10)
  • Vintage mercedes(8)
  • Pool area(7)
  • Pub street(6)
  • Very friendly(4)
  • Friendly and helpful(3)
  • South East Asia(3)
Traveler rating
    326
    45
    9
    1
    2
Only show reviews for Family (51) | Couples (223) | Business (15)
Date Rating
CricHongKong
Hong Kong
Senior Reviewer
7 reviews
48 helpful votes
5 of 5 stars Reviewed February 13, 2012 NEW

The vintage Mercedes at the airport was quite a pleasant surprise for us. It started on a refined note and the rest was up to this start! The hotel staff is very welcoming, dedicated and always does the extra mile to accommodate your needs. They even booked our plane from and to Phnom Penh without any extra charge, just to... More

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Robert F
Irvine, California
Senior Reviewer
9 reviews
5 of 5 stars Reviewed February 9, 2012

Simple a lovely little place. Semi off the beaten path ( not far from downtown). These folks truly understand hospitality. Great rooms, staff, food ! If your looking for a small first class venue this gets a Rob five star rating ... PS I am very picky ! More

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H E
Perth, Australia
1 review
5 of 5 stars Reviewed February 7, 2012

A superior boutique hotel with excellent food and service. This is reason enough to visit Angkor Wat, Try their excursions. Very comfortable ways to visit all sights. H&M More

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Fairmont123
edinburgh
Top Contributor
55 reviews
57 helpful votes
4 of 5 stars Reviewed February 6, 2012

We stayed here for 3 nights over New Year in a deluxe room. The room was very comfortable and peaceful. The breakfast was quite basic and but adequate. The staff were all very helpful and we booked a car through the hotel one day to visit some of the temples which were some distance out of town. This was quite... More

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JCfromLondon
London
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed February 2, 2012

Heritage offers a very high standard quality service. Right from the pick-up service from the airport and throughout our stay in the hotel. The staff were amazing... helpful, accommodating, friendly and sincere. The quality of food is excellent. Almost a fine dining but without the high price tag. The service is excellent and menu has a very good selection of... More

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AsianDIY
Singapore, Singapore
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

The team is excellent and staff is switched on. Very cozy, rooms are huge and lovely. Would not recommend the Deluxe Rooms though. They are alright, but generally small and plain and really not 5* you’d expect from Heritage at all and they really are a far cry from the Bungalow Suites. They are also overlooking the main pathway from... More

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mattyandco
Johor Bahru, Malaysia
Senior Contributor
36 reviews
20 helpful votes
4 of 5 stars Reviewed January 31, 2012

situated a bit out of the centre of the town down a back lane, at first sight you wonder where you have come to, but having been met at the airport by a driver in a vintage mercedes with welcome drinks and a cold towel, we knew this was going to be a good place to stay. The lobby opens... More

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bkabb80
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed January 28, 2012

High recommended. Very nice and cozy property. Staff are super friendly. Magnus the GM and Baptiste the F&B Manager especially were so welcoming and helpful. We tried both the room and the suite. Both are very nice and recommended. More

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AndAmy
Singapore, Singapore
Contributor
14 reviews
5 helpful votes
5 of 5 stars Reviewed January 26, 2012

The service at this hotel was amazing. The manager created us personally when we arrived and everyone on the hotel was sweet and helpful. The room was comfortable but from what I can gather from other guests at the hotel and other reviews the garden rooms and suites are worth it. They have huge tubs, ours just had a shower.... More

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nyphilippe
New York City, New York
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed January 22, 2012

We had a very nice garden room. Lots of space, contemporary asian design, separate living room and bed room. The swimming pool area with the adjacent bar ( great for breakfast) is very pleasant. helpful staff and good food at the restaurant - I would have wished a bit more Kmer and less international influence. they pick you up at... More

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Heritage Suites Hotel Relais & Chateaux Also Known As

  • Heritage Hotel Siem Reap
  • Heritage Siem Reap
Address: Wat Polanka, Slokram Village, Siem Reap, Cambodia

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Heritage Suites Hotel Relais & Chateaux
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