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Heritage Suites Hotel

Travelers' Choice award winner
Hotel website
Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
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Heritage Suites Hotel
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Traveler rating
    852
    115
    20
    8
    5
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142
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42
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Durban, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We a party of 2 couples stayed in two suites in this wonderful hotel.The suites were magic to live in. It had a steam room as well as two showers - one outdoor - A bath tub in the center of the suite.Great stuff. The service was excellent. Every request was promptly dealt with.The one requirement in the rooms are... More 

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England
Level Contributor
200 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed as a party of three in two rooms. One party in a bungalow suite and one party in a classic room. Review is based on the classic room. Right from the moment of being promptly picked up at the airport in a trusty old Merc this place felt special. We were here in the low season so it... More 

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London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel for two nights and paid for an upgrade to one of the suites. It was an excellent hotel with very friendly staff. The hotel was reasonable small and had an intimate feel. The only negative was the breakfast which although nice wasn't what one would expect from a larger hotel chain.

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Banbury, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 5 nights at this beautiful hotel. From the time we were met at the airport to being dropped off again we were very impressed with the friendliness and efficiency of all the staff. The hotel is small, but that is what makes it so special. The room (we stayed in a bungalow suite) was perfect, clean and a... More 

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Stockholm, Sweden
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

What a marvelous place! Second time around...This time with family. The place succeed not only to meet our expectations but to surprise us again with its top service, beautiful settings, adorable staff, delicious food and personal attention. We highly recommend it as the joy to share something positive can only enrich our own and others trips.

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Hong Kong, China
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for 3 nights. We had a pleasant and cozy stay. The service is personalized and friendly. Although the hotel is located a bit far from the main street, it is close enough to get to anywhere that we need to. We would definitely recommend this hotel for our friends and relatives.

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Queretaro, Mexico
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I travelled to Cambodia last November and my very first contact to the place was this perfect small hotel.. You feel like at home but with the best commodities. Nice food Great rooms And the best treat. Highly recommended

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Hong Kong, China
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We attended wedding of our friends, who chose this hotel for their celebration. The hotel is very stylish and atmospheric. I reccomend to use their transfer service, so nice vintage car will pick you up from the airport. We booked several excursions and was very happy with the quality.

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our honeymoon tour of SE Asia, my wife and I stayed her during our four nights in Siem Reap, and we are so glad we did. Between getting picked up at the airport in a classic old car, well made drinks and live music at their elegant bar, a well designed 24 hour pool, and a great room with... More 

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SF
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights at the Heritage Suites. It was a wonderful experience. Because it is a small hotel you feel you get to know the staff. You feel that you are their most important customer the entire time you are with them. Our room was beautiful and spacious, though a little noise from the neighborhood school. We did... More 

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Hotel Review Summarization

What travelers say

  • Tuk Tuk(9)
  • Bungalow suite(7)
  • Vintage mercedes(7)
  • Pool area(6)
  • Angkor Wat(5)
  • Steam room(4)
  • Very good(3)
  • Pub street(3)
  • Cold towels(3)
  • Very friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

760 photos of this hotel

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Room/suite (132)
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Bathroom (20)
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Hotel & grounds (86)
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Dining (30)
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Pool/beach area (42)
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View from room (6)
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Business center/function rooms (1)
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Other (162)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (266)
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Amenities (34)
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Bungalow Suite (62)
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Classic Room (39)
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Executive Suite (56)
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Pool (20)
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Restaurants and Bars (26)
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The Hotel (29)

Management photos: Courtesy of the property manager

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All management photos (15)
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Hotel & grounds (5)
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Pool/beach area (1)
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Room/suite (3)
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Dining (3)
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Other (3)
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