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City River Hotel

Hotel website
0511, Achasva Street, Wat Bo, Siem Reap 93 171, Cambodia
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City River Hotel
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653 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Level Contributor
90 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff were very friendly and helpful. Location was great, very close to the centre of town. Pool area was nice, though the water was very cold. Room was clean. Good breakfast, buffet style, plenty of choice

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CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear trekker1977, I really do appreciate you taking the time to leave your belated feedback following your past stay with us at City River Hotel Many thanks for your kind words regarding the service you received from the team. As you say the location is close to the central of town and is excellent for access to Pub Street and... More 

Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

this Hotel came with good recommendations, when I write a review I think I am fair and point out the good as well as the bad. Good: the location the staff the room Bad: Breakfast was not good at all the Hotel has no air-conditioning there other than in the rooms, so at breakfast you were sweating into your food,... More 

Was this review helpful? Yes
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear chamang26, Thank you for staying with us during your recent trip to Siem Reap and thank you for the review of our hotel. I am delighted that you fine the hotel room, location and that the service provided is good. We are sorry your expectations were not satisfied on this occasion and take on board your frank feedback. In... More 

Beijing, Beijing, China
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a fantastic 10-day stay at the City River Hotel in Siem Reap. The room was clean and comfortable, and the staff went out of their way to be friendly and helpful. There's a good breakfast buffet, and I used the hotel laundry towards the end of the stay, which was quick and relatively affordable. The rooftop pool is... More 

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CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Maria T, Thank you for your recent stay at City River Hotel and taking your time to extend your review based on your experience. I was so pleased to hear that your stay was enjoyable and that you would stay with us again. I am delighted to hear the positive feedback regarding the hotels central location and the facilities... More 

Greater Perth, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely experience with all the staff there. Food was good, treated like kings. Loved the stay were so happy to find the hotel had a pool upstairs, we used it every day. Staff very friendly too. Pool was clean as could be.

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CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear 40Helen64, Thank you so much taking the time to share your experience of City River Hotel with other TripAdvisor users. It is quite wonderful to read your review and. I am delighted you had such a lovely time and it is an enormous pleasure for us to take care of you. I very much hope to have the pleasure... More 

Birmingham, United Kingdom
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of a Citrus tour. Greater with some water and a cold lemongrass towel which was greatly appreciated after our flights to get there. We also got an upgrade because it was low season which was a bonus. We stayed in 472 with a lovely balcony. Room had everything we needed including bottled water daily. The... More 

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CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Sparelaxed, Thank you for letting us know how much you have enjoyed your recent stay at City River Hotel It gives me great pleasure to read that our attentive staff and our upgrade provided a wonderful setting to your stay. I am delighted that you had a wonderful stay with us at City River Hotel and enjoyed balcony, minibar,... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pretty close to everything in Siem Reap, this hotel offers an unforgettable service. The pool on the roof is awesome and the breakfast is pretty good. Walk 5 mins to the markets and pub Street. If I come back, I would definitely choose it again.

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Rosebud, Australia
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in a number of places in Siem reap. This is up there with the best. $. Rooms are great, breakfast is ok with a good selection of western and Asian foods along with fruit. Staff are wonderful and eager to meet requests in a timely manner. The restaurant has a great menu of western and Asian food... More 

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CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Brian A, Thank you so much for taking the time to share your review of your recent stay with us at City River Hotel. We strive to deliver the best possible experience for our guests upon their stay and I am thrilled that we are the best place you have ever stayed in Siem Reap; what lovely feedback. Indeed... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is on the quieter side of the river but within walking distance of most things you want. The rooms are very comfortable and the staff are friendly and helpful. It is very relaxing to walk out the front door late in the day and walk along the banks of the river. There is also a very clean pool... More 

Was this review helpful? Yes
CityRiverHotel_SR, Manager at City River Hotel, responded to this review

Dear Alan D, Thank you so much for your kind words following your recent stay at The City River Hotel. Many thanks for your kind words regarding the service you received from the staff. As you say the location is excellent for access to many restaurants, pub, and market. We all hope that you will be able to come back... More 

Gloucester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 28, 2015

Arrived yesterday (June 27th). You will travel a long way to find a hotel with staff that are more friendly. Reception staff happy, cleaners singing as they clean. Food last night was lovely, drinks at happy hour are 2 Dollars. Rooms clean and tidy. Brilliant.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Love staying here, clean rooms, great staff, brilliant value! Breakfast is a bit of a let down, but for the price you can't really complain. Best reception staff, helpful and speak perfect English. Walking distance to the best coffees in siem reap, the hive, little red fox and sister srey.

Was this review helpful? Yes 1
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