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Empress Angkor Resort & Spa

National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
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1 room 1 adult
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Empress Angkor Resort & Spa
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305 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Lovely building but we were put in connecting rooms directly outside the service lifts on the third floor , you had to keep the curtain shut as the window looked straight into another unit , no view , and the staff were very noisy all morning outside your door waiting around for the service lifts which was also a dumping... More 

Helpful?
1 Thank Jungelow
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Jungelow, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . Regarding to service lifts, Guest should inform our bell boy in advance and for the noisy... More 

London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was booked by our tour company and is obviously one favoured by many tour companies especially Japanese and Korean. Our room overlooked the pool which was lovely but the door to the room opened off the lobby on the first floor which made it a bit noisy. Pub Street was an inexpensivet tuk tuk ride away. The first... More 

Helpful?
2 Thank wendyw59482
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear wendyw59482, Thank you for taking the time to provide your feedback with High Review regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . I would like to thank you for sharing your thoughts and I hope... More 

Yokohama, Japan
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose this hotel because it is beautiful, and reasonably close to the ruins, town and airport. My overall rating would have been four, but for a few frustrations!! Our first impressions of the large dark wood walled foyer, and our large clean room were excellent, and the staff we met were smart and polite. Our room was on the... More 

Helpful?
2 Thank David C
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear David , Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . please kindly accept apologize from us about the problem have been happened. I would like... More 

Amsterdam, The Netherlands
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Too many chinese people who are loud at all hours. The hotel is along way from the city so nothing to do. If u just want to enjoy the temples and do nothing it is a good hotel. Too bad that they charged my card for somenthing i still dont know.

Helpful?
1 Thank mentrop
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear mentrop, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . Regarding to the Hotel charged something from your card, you should to give information to hotel... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed at this hotel, which we booked over hotwire, because we were interested in visiting Angkor Wat specifically- seeing Siem Reap itself was cool as well, but seeing the ancient wonder was the main purpose. The hotel was decent enough to let us check in a little early when we arrived. The rooms are decent, but... More 

Helpful?
1 Thank Matayo41
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Matayo41, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . please kindly accept apologize from us about the problem have been happened. I would like to... More 

Hong Kong, China
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 3, 2016

I stayed here with 3 girlfriends over the summer as a quick getaway to Cambodia. Even though the hotel was not near Pub Street, we had no problem grabbing a tuk tuk (plenty waiting outside the main street) and taking the 10 minute ride to the city centre (cost is only $4USD) The daily breakfast which was included in our... More 

Helpful?
Thank Chelsss
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Chelsss, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your a . mid-December we have big group with child, so sound was noisy, but not all the time.... More 

Los Angeles, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

The resort was very close to the airport and ruins. The room we had was very big, clean and the bed was comfortable. The location was very close to the airport and ruins. You can hire a private driver to wait for you while you visit the different temples and the hotel can arrange that for you. My husband was... More 

Helpful?
Thank Girlwholuvs2travel
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Girlwholuvs2travel, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation in Siem Reap . I would like to thank you for sharing your thoughts and I hope... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 31, 2015 via mobile

Poor service, horrible food, poor location. Do not attempt an haircut, it's more like a gardening experience going on on your head; pretty scary for your ears as well. The only teasing why I don't give 1 is because after all it is Cambodia and the room was decent and large enough. However, I recommend to visit Siam reap/Angkor wat... More 

Helpful?
1 Thank Gabriele M
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Gabriele M, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to apologize regarding to your problem have been happened during your stay with Empress Angkor Resort & Spa. . please kindly accept inconvenience cause have been happened. Your valuable comments... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

To be honest I really know what to expect in Asia and this hotel was simply not worth it. There were dead insects under our tube the whole time. Even though we told the reception the cleaning was just changing towels. They have a restaurant and charges everything full price even though they were running out of french fries. The... More 

Helpful?
1 Thank Jule K
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Jule K, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to apologize regarding to your problem have been happened during your stay with Empress Angkor Resort & Spa. . please kindly accept inconvenience cause have been happened. Your valuable comments... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

I'm standing right this moment at the front desk waiting the stuff to clean the room. I was so disappointed to find a lot of insects at the window of my deluxe double room. When I informed the reception they told it's difficult to control the insects. Well it might be difficult but not for 5 stars hotel and I... More 

Helpful?
Thank bsameh
Questions? Get answers from hotel staff and past guests. Ask a question

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