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Empress Angkor Hotel

4.0 of 5 National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
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Empress Angkor Hotel
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Empress Angkor Hotel
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192 reviews from our community

Traveler rating
    86
    68
    30
    5
    3
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37
59
11
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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birmingham
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a couple of nights, it's a very big hotel, the staff were very friendly and welcoming, the room we had was the family room which was two rooms linked, it was clean although the tv set was old, i watched tv from my laptop instead. Minibar pricelist was expensive so bring food and drink from town. Like... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, this place has no good wifi, I don't know whether it only happened in my room or it is a common issue, it's very difficult to get wifi and the speed is ver low. I have to come to the lobby to get wifi. Second of all, the room service is terrible. I asked for a pen... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Always pre book as staff refuse to price match, even if its a small price difference. Expect to fight with mainland Chinese every morning to get a single piece of food from the buffet. There is not a single coconut in the entire hotel, even though dishes and drinks display pictures of them, and they are listed for sale. Prices... More

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Santa Barbara, CA USA
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we arrived, they got us in a two twin beds and we are a couple. The issue was corrected after a 30 minutes wait. Our room was located in the corner with some view to the pool. Bed room was in good condition and clean but we can't say much about the bathroom. shower curtain was full of mold... More

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Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After spending 5 nights at NagaWorld in Phnom Penh - we found Empress Angor a proper hotel, where one deserves to stay for some peaceful rest. Loved the food, and breakfast (selection is not great though), and the staff (always willing to help). And the pool is great for hot days of Cambodia.

Was this review helpful? Yes 1
Albany, Australia
Top Contributor
90 reviews 90 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in early July at the Empress. Firstly, I must say this hotel was not our first choice, but after a disastrous night at our other accommodation we looked on trip advisor for a hotel that we thought would suit our needs and checked out the rates, we then jumped in a Tuk Tuk and went and negotiated with... More

Was this review helpful? Yes 3
SINGAPORE
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2014

Located in the middle of the OldTown and Airport , hence i would say its a nice location . A great hotel serve 5 star services. The room is extremely big enough even the lead in catergory . From the hotel to oldtown took less than 5 mins by TUK TUK and cost USD4 for 2 ways (after bargained)

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 20, 2014

After months of planning I have to say we were let down! During our stay we endured a lot of noise and a pool that was out of order! The hotel was busy with renovations and it was an absolute nightmare. No time for relaxation, hammering drilling etc ect from 7:30am in the morning and some evenings till 10pm. After... More

Was this review helpful? Yes 5
KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear sopperman9, Thank you for taking the time to tell us about your experience at the Empress Angkor Hotel. Please kindly accept my apologies for falling short of your expectations on some aspects of your stay. I have take note that all your comments will be reviewed and actions will be taken accordingly. Concerning for the construction, that is the... More

Singapore, null, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2014

I was traveling in a group of 27 people and I stayed in room 301, it waa a long walk from the lift to the room. Hotel lighting: The hotel tries to save power at certain times of the day and the lobby is frightening at certain times of the day when it is dark. The rooms: The rooms are... More

Was this review helpful? Yes 3
Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

Hotel Location: Empress Angkor Resort and Spa is situated in the city center, nearby the Cambodian Cultural Village.It takes only 5 minutes from Siem Reap International Airport along National Road No.6 5 minutes drive to Siem Reap Down Town,Pub Street. As well. I think probably around 15 Minutes drive to Angkor Wat. Hotel provide daily shuttle service to Pub Street... More

Was this review helpful? Yes 3
KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear Smurfifon, Thanks so much for your time to leave the feedback following your recent stay at Empress Angkor Hotel. I was delighted that you enjoyed service we provided to our guests. I am very proud that my team delivered the best levels of service to you and that we met your expectations. I will be passing your kind words... More

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Additional Information about Empress Angkor Hotel

Address: National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Angkor Hotel 4*
Number of rooms: 208
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor

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