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Empress Angkor Hotel

4.0 of 5 National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
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Empress Angkor Hotel
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Empress Angkor Hotel
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197 reviews from our community

Traveler rating
    86
    71
    31
    5
    4
See reviews for
37
59
11
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (197)
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    (35)
  • Jun-Aug only
    (44)
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    (56)
  • Dec-Feb only
    (62)
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Siem Reap Province, Cambodia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I do not stay this hotel, but I go to meet my friends and have dinner together. The staffs are friendly and hopeful as well. During I waiting my friends, I walk around the pool, the pool was clear and nice pool. Foods are great and staffs are very friendly, but we ordered foods no somebody tell us how many... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 2 weeks ago

Even you can see many server in this hotel such as : EMPRESS, EMPRESS-1, EMPRESS POOL SIDE....but it is no meaning....you cannot connect it. It is happen with everyone in my group with any brand of smart phone.

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KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear Winai G, Thank you for taking the time to tell us about your experience at the Empress Angkor Hotel. Please accept my apologies for falling short of your expectations on some aspects of your stay. By the way, Refer to the internet wi-fi connection it have how to connect it. when you connect to internet wi-fi, it will be... More

Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel seem quite popular because I see a lot of tour buses. The room is quite big. Bed is comfortable. Overall, it was quite decent. One problem was when I had a blackout in my room like about 5 am. The aircon stopped working. I called the Guest Relation and explained the situation. I wasn't sure if he understand... More

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Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a decent hotel with a bit of local charm and good value for money. Staff are friendly and helpful. It's a big hotel and caters to big groups of tourists (mostly Chinese it appears). Rooms are big, and bathrooms are nice and modern. Furniture is simple and nice, and not overbearing. Breakfast could be better. Items (particularly pastries) could... More

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birmingham
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 17, 2014

Stayed here for a couple of nights, it's a very big hotel, the staff were very friendly and welcoming, the room we had was the family room which was two rooms linked, it was clean although the tv set was old, i watched tv from my laptop instead. Minibar pricelist was expensive so bring food and drink from town. Like... More

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 10, 2014

First of all, this place has no good wifi, I don't know whether it only happened in my room or it is a common issue, it's very difficult to get wifi and the speed is ver low. I have to come to the lobby to get wifi. Second of all, the room service is terrible. I asked for a pen... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 2, 2014 via mobile

Always pre book as staff refuse to price match, even if its a small price difference. Expect to fight with mainland Chinese every morning to get a single piece of food from the buffet. There is not a single coconut in the entire hotel, even though dishes and drinks display pictures of them, and they are listed for sale. Prices... More

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Santa Barbara, CA USA
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 26, 2014

When we arrived, they got us in a two twin beds and we are a couple. The issue was corrected after a 30 minutes wait. Our room was located in the corner with some view to the pool. Bed room was in good condition and clean but we can't say much about the bathroom. shower curtain was full of mold... More

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Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 25, 2014

After spending 5 nights at NagaWorld in Phnom Penh - we found Empress Angor a proper hotel, where one deserves to stay for some peaceful rest. Loved the food, and breakfast (selection is not great though), and the staff (always willing to help). And the pool is great for hot days of Cambodia.

Was this review helpful? Yes 1
Albany, Australia
Top Contributor
90 reviews 90 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 18, 2014

We stayed in early July at the Empress. Firstly, I must say this hotel was not our first choice, but after a disastrous night at our other accommodation we looked on trip advisor for a hotel that we thought would suit our needs and checked out the rates, we then jumped in a Tuk Tuk and went and negotiated with... More

Was this review helpful? Yes 3
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Additional Information about Empress Angkor Hotel

Address: National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Angkor Hotel 4*
Number of rooms: 208
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor

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