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All 222 Siem Reap hotels

Empress Angkor Hotel

4.0 of 5 Hotel   |   National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
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82%
Ranked #103 of 222 hotels in Siem Reap
A recent review
3 of 5 stars reviewed 6 days ago
sopperman9 Sydney, Australia
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179 people have reviewed this hotel

Traveler rating
    81
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After months of planning I have to say we were let down! During our stay we endured a lot of noise and a pool that was out of order! The hotel was busy with renovations and it was an absolute nightmare. No time for relaxation, hammering drilling etc ect from 7:30am in the morning and some evenings till 10pm. After... More

Was this review helpful? Yes 1
KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear sopperman9, Thank you for taking the time to tell us about your experience at the Empress Angkor Hotel. Please kindly accept my apologies for falling short of your expectations on some aspects of your stay. I have take note that all your comments will be reviewed and actions will be taken accordingly. Concerning for the construction, that is the... More

Singapore, null, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2014

I was traveling in a group of 27 people and I stayed in room 301, it waa a long walk from the lift to the room. Hotel lighting: The hotel tries to save power at certain times of the day and the lobby is frightening at certain times of the day when it is dark. The rooms: The rooms are... More

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 5, 2014

Hotel Location: Empress Angkor Resort and Spa is situated in the city center, nearby the Cambodian Cultural Village.It takes only 5 minutes from Siem Reap International Airport along National Road No.6 5 minutes drive to Siem Reap Down Town,Pub Street. As well. I think probably around 15 Minutes drive to Angkor Wat. Hotel provide daily shuttle service to Pub Street... More

Was this review helpful? Yes 2
KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear Smurfifon, Thanks so much for your time to leave the feedback following your recent stay at Empress Angkor Hotel. I was delighted that you enjoyed service we provided to our guests. I am very proud that my team delivered the best levels of service to you and that we met your expectations. I will be passing your kind words... More

Newquay, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 1, 2014

I gave this hotel 5 star when I stayed here in 2013. I was looking forward to returning here but ended up wishing I'd booked elsewhere. My first complaint is the swimming pool was closed for renovation. An arrangement was in place to transport you to use the pool about 5 minute drive away. This pool is not as good... More

Was this review helpful? Yes 2
KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear kernowtraveller77, Thank you for taking the time to tell us about your experience at the Empress Angkor Hotel. Please accept my apologies for falling short of your expectations on some aspects of your stay. Otherwise that is the low season, our management was discussed about swimming pool is that good time for us to update our swimming pool facility.... More

Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed 4 nights at this hotel in May 2014 as a part of our 7 day tour of Cambodia. The hotel is very nice, clean and comfortable and is one of the better hotels in Siem Reap. The hotel is conveniently located between the airport and the night market / pub street area. Pub street is a 10 minute... More

Was this review helpful? Yes 2
Calgary
Top Contributor
179 reviews 179 reviews
20 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 5, 2014

The hotel is located near the airport, quite far from downtown Siem Reap, so is not convenient to Pub Street etc. First problem: shuttle driver did not identify himself with an "Empress Hotel" sign and I shouted out "Empress Hotel" to the row of drivers and he did not respond... We discovered the shuttle after hiring a taxi. But the... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

Me and my wife stayed at empress Angkor from 30dec - 04jan, 2014. New year party was one of saddest ever, the street fun till 9pm at night market was better! Not worth the supplement hotel subjected us too! Hotel is conveniently located between the airport (10- minutes away) and from major attractions.....temples, artisans Angkor etc, the hotel reception staff... More

Was this review helpful? Yes 1
KSCHANTHA, Guest Relations Manager at Empress Angkor Hotel, responded to this review

Dear Mr. Umesh, Warmest greeting from Empress Angkor Hotel, First and foremost, I apologies on behalf of Empress Hotel team for what sounds like an incredibly unpleasant experience and made the disappointment to you on New Year Eve arrangement, massage and reception's English language. I can certainly sympathize with your predicament, which is in fact our predicament. We have informed... More

Zhuhai, China
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2014

I Went there for a Business gathering in February... Overall nice Hotel Colonial Style very clean and comfortable. Restaurant can probably be improved. Five minutes from Pub Street with a TukTuk. The bar in the Hotel close at 11... Few colleagues were quite disappointed about that...

Was this review helpful? Yes 5
Byron Bay, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

We recently stayed 10 days at the Empress Angkor hotel for a Nia dance retreat and it was fabulous. The hotel's design is large and impressive with ornate wood throughout and lovely large rooms that are well appointed. They even supply two free water bottles per day to clean your teeth and face with. The pool is a large kidney... More

Was this review helpful? Yes 4
EComerce M, Manager at Empress Angkor Hotel, responded to this review

Dear Lainie Anderson, Thank you for your invaluable feedback following your recent stay with us. I was delighted that you enjoyed most aspects of your stay, and that you found The Empress Angkor Hotel is a “nice hotel in Siem Reap”. I am pleased to hear that the staff was extremely wonderful and that this made your time at our... More

Enschede, The Netherlands
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

Beautiful hotel with a very nice pool. The staff is very friendly, service with a capital S! Really big beds in cool rooms. Excellent shuttle service to both city and airport. I had a great time there and would love to come back.

Was this review helpful? Yes 3
EComerce M, Manager at Empress Angkor Hotel, responded to this review

Dear Customer, Thank you so much for taking the time to write a review on the site for us for which, we are very grateful and I have passed your kind words to all the team. Our team do strive to make every guests stay memorable hence our popularity with couples and families a like. I hope we will be... More

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Additional Information about Empress Angkor Hotel

Address: National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Angkor Hotel 4*
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor

226 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#38 Business Hotel in Siem Reap #39 Luxury Hotel in Siem Reap #48 Spa Hotel in Siem Reap
Hotel Class
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 
Number of rooms
208

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