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Empress Angkor Hotel

4.0 of 5 National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
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Empress Angkor Hotel
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Empress Angkor Hotel
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215 reviews from our community

Traveler rating
    92
    78
    34
    7
    4
See reviews for
43
62
12
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (215)
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    (35)
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    (44)
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    (57)
  • Dec-Feb only
    (79)
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geelong
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 5 nights at Christmas. Started badly when hotel airport transfer did not happen and they had no record of our reservation. lucky I could produce my booking receipt and mastercard statement with full payment. The foyer is magnificent and grand as are all the hallways. The rooms are ok with good a/c. We had a good view over... More 

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Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
43 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed 1 night at this hotel during my biz trip at SiemReap city. The hotel is really good and big due to two hotels under Empress Hospitality Group connecting. It's a huge land and nice swimming pool. I am highly to recommend for this hotel

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Kong H, Public Relations Manager at Empress Angkor Hotel, responded to this review

Dear Mr. HosenTuananh Thanks you for taking the time to give the review of your stay on TripAdvisor! we appreciate to get your high rating from you to our hotel service to share the experiences to other guests. we are going to maintain our good service to welcome you back and other traveler to our hotel for next time. we... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights, hotel is good but old,near the airport, swimming pool have very bad position, sun maybe 3 hours, spa is ok, not expencive untill you go out and see that you can have massage for 5 usd. Breakfast so so, tuk tuk have in front of hotel, they speak english very bad

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Doha, Ad Dawhah, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel looks like a four star but has many issues. The spa lacks in cleanliness and sanitation. Airport transportation was poor. They failed to pick me up at the airport as arranged and did not compensate me for out of pocket expense. The staff has exceptionally poor English skills. Once taken to my room they did not show or... More 

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Pori, Finland
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is beautiful. Rooms are spacious. Pool is nice. Food is ok. Extremely polite staff. But. We had pre-bought two 'superior family rooms' for 4 persons each from expedia and sent 7 emails to confirm the room details from the hotel and the airport pick-up. We got positive answers only to our airport pick-up requests. When we landed at 10... More 

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KSCHANTHA, Manager at Empress Angkor Hotel, responded to this review

Dear Riku M Thanks you for taking the time to give the review of your stay on TripAdvisor! we were so sorry that our service could not meet your expectation during that high occupancy in the hotel had made something wrong with your reservation at Empress Angkor Hotel that why we could not reserve your booking in advance before your... More 

Kfar Saba, Israel
Top Contributor
119 reviews 119 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although it looks quite impressive, this is hotel is nothing special. Good breakfast and bad WiFi (maybe it's a Cambodian problem, as we had the same issue in Phnom Penh), Location is a bit out of the center, but close to the Airport

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KSCHANTHA, Public Relations Manager at Empress Angkor Hotel, responded to this review

Dear AvguyKfarSaba Thank you for taking the time to give the review of your stay on TripAdvisor! we are so sorry about our service that could not meet your expectation. according to the wifi problem we are now working with local partner to fix it as soon possible due to internet speed from our supplier . the hotel location is... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Near nice eateries and Angkor Thom. Room are spacious and clean. Services were good and am surprised to find basic needs like razor, tooth brush/toothpaste and comb in the bathroom as many hotels stopped providing them.

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Budapest
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautifully appointed and furnished hotel, it makes you feel as if you stepped back in time to the Angkor Empire. Had the 2nd floor corner suite which was sapcious, although the bathroom was proportionally smaller. Chinese guests smoked in their rooms and even the management could not stop them from doing that. Result: slightly smokey air in the corridor leading... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 2, 2014

After cycling 270 miles from Vietnam staying in 5 different hotels this was a great hotel to finish our challenge in . Very comfortable for the 45 of us , breakfast was great nice fresh omelette with with bacon and beans . Plenty of Chinese tourists but no problems they have a busy schedule so go down for breakfast after... More 

Was this review helpful? Yes 1
tel aviv
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

we stayed at the new wing. nice rooms. great service. the hotel has a swimming pool and is decorated very nicely - opposed to the poor cambodian vicinity. you could think you are in thailand.. the hotel is very busy because it is close to ANGKOR TEMPLES this is also the reason that breakfast is almost nightmare: one has to... More 

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Additional Information about Empress Angkor Hotel

Address: National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Angkor Hotel 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#48 Luxury Hotel in Siem Reap
#68 Spa Hotel in Siem Reap

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