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Park Hyatt Siem Reap

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Sivutha Blvd, Siem Reap, Cambodia
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Park Hyatt Siem Reap
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Park Hyatt Siem Reap
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432 reviews from our community

Traveler rating
    343
    67
    15
    5
    2
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73
207
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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There are newer reviews for Park Hyatt Siem Reap
See the most recent reviews
Melbourne
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a five night stay here. The service, food and facilities were 5 star to say the least. We chose to eat in the dining room most nights due to the fantastic food and exceptional service (a particular thankyou to Dany for such exceptional care). The spa centre, swimming pool facilities and the general upkeep of... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear dondon253, Greetings from Siem Reap and thank you so much for your glowing review Trip Advisor! It was truly a pleasure to read that you and your husband had an enjoyable 5-night stay here with us and how much you enjoyed our delicious cuisine that Park Hyatt has to offer. You can be assured that your great comments have... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Park Hyatt for 2 nights while visit the temples and really enjoyed our visit. We booked through amex FHR and were pleasantly surprised that we were upgraded to a presidential suite! It was huge, I believe around 2800sq ft with 3 outdoor courtyard areas and an outdoor shower. Besides the upgrade, the hotel was very clean,... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear kopismom, Greetings from Siem Reap and very many thanks for your wonderful review on Trip Advisor! I was delighted to learn that you did enjoy all aspects of your stay at the Park Hyatt and from all accounts of your review, I think it would be fair to say that you enjoyed not only your time spent here in... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised by the exceptional service and all round experience we had at this hotel so close to the food and market precinct of Siem Reap we were able to walk most places and return to relax in the luxury of this beautiful complex. The size of the hotel and it's decor is very boutique and we were... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Julie D, Greetings from Siem Reap and thank you so much for your glowing review on Trip Advisor! It was delightful to read your 5-star review and your positive account of your stay here with us. It would be fair to say that you enjoyed all aspects of your stay from the hotel’s physical location to that of our... More 

Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited Siem Reap at the start of its summer season, with daily temperatures reaching a high of 43 degrees celcius, and I was happy to return to the Park Hyatt Siem Reap every afternoon for a cold drink and some relaxation. The hotel was refurbished about 1-2 years ago (previously Hotel de la Paix), and the entire property feels... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear michellemtang, Greetings from Siem Reap and thank you for your glowing review on Trip Advisor! It was truly a pleasure to learn that you had such an enjoyable stay here with us and that being said in your review, it would be fair to say that you enjoyed most aspects of your stay here with us from the hotel’s... More 

Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We purchased our accommodation for the Park Hyatt via Luxury Escapes voucher many months ago as part of our honeymoon which included breakfast daily, lunch and dinner and massages. Upon arrival, the staff greeted us warmly and English was not a problem. The staff were all over what our packaged entailed, a welcome drink promptly provided. The living room is... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Serena R, Greetings from Siem Reap and very many thanks for your super candid review on Trip Advisor, “Amazing hotel, perfect location, excellent service”! It is appreciated and greatly! I would have to say that your title of review brought me a sense of a positive account of your stay here with us before reading this. And yes, this... More 

Kuala Lumpur, Malaysia
Top Contributor
88 reviews 88 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here as part of a work trip out to Siem Reap. The hotel is designed to be in a courtyard style so there are al-fresco areas which can be quite hot in the April heat, but the inside is fully air conditioned. The service demonstrated by the staff is excellent - we were never in want. Even when... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear SnowmanSnipe, Greetings from Siem Reap and thank you for your candid review on Trip Advisor! I was delighted to read that you had a pleasurable stay here with us on your business trip to Siem Reap and I hope that all went well with the entire group. Your gripe noted re the room and I certainly hope that this... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

- family of 3 (one 4 year old) stayed 5 nights - beautiful hotel with a very spacious room - very conveniently located within central Siem Reap whilst also managing to feel secluded - relaxed ambience, helpful staff, excellent dining - great pool as well as great poolside dining (for adults and children)

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear 378vanessat, Greetings from Siem Reap and thank you so much for your brief and candid feedback about your stay here with us. I was delighted to learn that this has been a positive account of your stay and I do hope that we will have a chance to welcome you and your family back to Park Hyatt Siem Reap... More 

chennai
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 23, 2015

We had the most delightful stay at Park Hyatt last week when we visited Siem Reap to see the Angkor Wat. The location gets five stars. The courtesy , service and rooms also get another five stars. Despite being a stones throw from the happening PUB street and the markets, the hotel is a quiet abode in the town of... More 

Was this review helpful? Yes 1
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear hemcho, Greetings from Siem Reap and very many thanks for your super candid review on Trip Advisor! It’s always a pleasure to receive a 5-star review from our guests as it simply means to us that they enjoyed their stay here with us and the hospitality we provided. From your account, I think it would be fair to say... More 

siem reap, Cambodia
1 review
5 of 5 stars Reviewed April 22, 2015

hotel was exceptional. impeccable customer service, prestigious and immaculate accommodation, 2 beautiful pools and food in evening and breaakfast was sensational, Highly recommended to anyone visiting Siem Reap and Hotel in situated in walking distance to busy city and shops.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Paul M, Thank you for your positive review on Trip Advisor! I was delighted to read how much you enjoyed your stay here with us and please contact me when you plan to return so that I can personally look after your accommodation request. I trust you are well. Best regards, Sholto Sholto Smith (Mr.) General Manager Park Hyatt... More 

Chester, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 20, 2015

Hi, we are husband and wife in our early 40's who enjoy travelling the world in style. We love to experience different cultures and hate tourist traps. We are not sun seekers, and never trial swimming pools or spas in hotels. First stop on a tour of Cambodia, Laos and Vietnam. THE GOOD Well equipped room with iron, ironing board,... More 

Was this review helpful? Yes 2
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Jenny559, Greetings from Siem Reap. Thank you for taking the time to share your experience with us on Trip Advisor which we sincerely regret that you did not enjoy your stay here with us; nonetheless, we appreciate the feedback and you can be assured that this will be shared with my team constructively. We hope this did not mar... More 

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