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Park Hyatt Siem Reap

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Sivutha Blvd, Siem Reap, Cambodia
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Park Hyatt Siem Reap
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Park Hyatt Siem Reap
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382 reviews from our community

Traveler rating
    303
    60
    13
    4
    2
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64
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • All months
    (382)
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    (86)
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    (60)
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    (80)
  • Dec-Feb only
    (156)
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Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

When you walk into this hotel you feel so relaxed. This hotel also smells wonderful! A gorgeous fragrance wafts throughout the reception area. We got a free upgrade to the top double story room with huge outdoor tub. It was one of those moments when you see the room you wanna jump up and down on the bed! Food was... More 

Was this review helpful? Yes
Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Park Hyatt in the middle of March this year for 5 nights. Gorgeous boutique designed hotel! Travelled with my partner as part of a luxury escapes package. The location is about a 5-10 minute walk to pub street & market street which is great for restaurants and shopping. Very safe to walk to and no tuk tuk... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed there in the first week of November 2014. We had a Pool Terrace Suite that was fantastic. The staff and service were great, very friendly and helpful. Had a bit of bad luck and broke my foot. The staff got a wheel chair for me so I could get around, they staff went out of... More 

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SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear btvarney, Greetings from Siem Reap and thank you so much for your glowing review on Trip Advisor! I was delighted to read how pleased you and your wife were during your stay here with us. Also, I was sorry to hear about the incident you encountered but am happy that we were able to assist you and took care... More 

Hong Kong
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Second visit (this time for business) to this wonderful hotel. Centrally located in the heart of Siem Reap, the cleverly Bille Bensley - designed hotel is an oasis of peace in the midst of the increasingly hectic town centre. The rooms are spacious, the restaurants absolutely great and the service impeccable under the wonderful GM (Sholto Smith) professional and most... More 

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SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Nevius, Greetings from Siem Reap and thank you so much for taking the time to post a review on Trip Advisor! It was indeed a great pleasure seeing you again as we have been looking forward to your return and I was delighted to learn that you still enjoy our hospitality. I really appreciated both your verbal positive feedback... More 

Philadelphia, Pennsylvania
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at the Park Hyatt and it's truly a fantastic hotel. The decor is fantastic, the food is excellent and the service is just outstanding. On top of all that the hotel is located with a few blocks of the famous night market. The concierge did a great job of arranging our day trips to... More 

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SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Mike H, Greetings from Siem Reap and thank you so much for such a great review on Trip Advisor! It was indeed a pleasure of ours to be able to make your stay a memorable one and I can’t think of other words to response but “Thank You” very much for your positive feedback about our hotel. I was... More 

Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiance and I were in Siem Reap during Chinese New Year, so I'm unsure if it was busy for that reason, or if it's always that degree of packed. But it Was packed! The temple sites were crowded, the Pub Street area crowded at night, which made this hotel a fantastic getaway. Sitting approximately one block from Pub Street... More 

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SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Whigs, Greetings from Siem Reap and thank you for your candid review on Trip Advisor! It was delightful to read how pleased you were during your stay here with us and it was also great to hear that the hotel’s condition brought you the sense of tranquility and oasis away from the bustle and hustle of Siem Reap. That... More 

San Francisco, California
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is 20 mins from the airport and from Angkor Wat. On a very busy street but less than a mile from the night market where all the action is in the evening. The rooms and service was excellent. We enjoyed cocktails and dinner in the courtyard while watching the daily "Apsara" show. Got a late checkout, free wifi,... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Samosababa, Greetings form Siem Reap and thank you for your genuine review on Trip Advisor! I was delighted to read that you thoroughly enjoyed your stay here with us and how much you enjoyed the delicious cuisine and cocktails with the night of the Apsara Show that we have four times a week here. Thank you again for this... More 

Tokyo, Japan
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel with a very cool vibe in the bar and lobby areas but in general it is lacking in maintenance and not of the same level as other top hotels in Siem Reap. The pool is quiet small and as evidence of the maintenance needed - while we were there around 7/10 of the massage jets were not working.... More 

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SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Tessios, Greetings from Siem Reap and thank you for taking the time to post a review on Trip Advisor! While I was happy to learn that you enjoyed your stay here with us, I have of course noted your feedback in regards to the hotel’s lack of maintenance. I would be more than happy if you could have shared... More 

Singapore
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Executive suite. The hotel is blissful and charming oasis at the center of town. It is within walking distance to night market, pub street, restaurants, shops OR short Tuk Tuk ride to lots of places. The hotel is well appointed although it's not the same size compared with majority of Park Hyatt in Asia. The staff was... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Dreacole, Greetings from Siem Reap and thank you for your genuine review on Trip Advisor! I was delighted to read how pleased you were during your stay here with us and how much you enjoyed the delicious cuisine that Park Hyatt Siem Reap has to offer. Thank you for singing the praises as well as your recommendation of our... More 

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Park Hyatt Siem Reap for three nights in mid-February. Our first impression of the hotel features was pretty great. Bill Bensley's design influences are unmistakable and impressive - cool, modern and tres tres chic - and the space has been used well without clutter and gaudiness. We stayed in a Park King room, which was right... More 

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear ByJing O, Greetings once more from Siem Reap! Thank you for taking the time to post a review on Trip Advisor in addition to the one we also received from our online survey. It was indeed a pleasure to read your positive feedback about our hotel and despite some issues you encountered during your stay which were mentioned in... More 

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