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Park Hyatt Siem Reap

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Sivutha Blvd, Siem Reap, Cambodia
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Park Hyatt Siem Reap
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Park Hyatt Siem Reap
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401 reviews from our community

Traveler rating
    318
    62
    15
    4
    2
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68
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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chennai
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the most delightful stay at Park Hyatt last week when we visited Siem Reap to see the Angkor Wat. The location gets five stars. The courtesy , service and rooms also get another five stars. Despite being a stones throw from the happening PUB street and the markets, the hotel is a quiet abode in the town of... More 

Was this review helpful? Yes 1
siem reap, Cambodia
1 review
5 of 5 stars Reviewed 5 days ago NEW

hotel was exceptional. impeccable customer service, prestigious and immaculate accommodation, 2 beautiful pools and food in evening and breaakfast was sensational, Highly recommended to anyone visiting Siem Reap and Hotel in situated in walking distance to busy city and shops.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Paul M, Thank you for your positive review on Trip Advisor! I was delighted to read how much you enjoyed your stay here with us and please contact me when you plan to return so that I can personally look after your accommodation request. I trust you are well. Best regards, Sholto Sholto Smith (Mr.) General Manager Park Hyatt... More 

Chester, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hi, we are husband and wife in our early 40's who enjoy travelling the world in style. We love to experience different cultures and hate tourist traps. We are not sun seekers, and never trial swimming pools or spas in hotels. First stop on a tour of Cambodia, Laos and Vietnam. THE GOOD Well equipped room with iron, ironing board,... More 

Was this review helpful? Yes 2
Griffith, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Park Hyatt is provided the icing on the cake for our visit to Siem Reap. The quality of the service (and staff), the facilities and the location made added the wow factor to our time there. The hotel know their business and know how to treat you as if you're the one and only guest.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great ammenities, service, breakfast, massage and room. Very modern! Huge contrast towards the city in which is located. To be honest my wife and I did not lime Siem Reap, the 45C during the day made it quite impossible to stay outdoors for a long time. We were glad we stayed at Park Hyatt. Definitely made our experience in the... More 

Was this review helpful? Yes 1
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Bernarsmattos, Greetings from Siem Reap and thank you for taking the time to post this candid review on Trip Advisor! Naturally, I agree with you re the temperature during the day and you will realise the fact that April is normally the warmest month of the year in Cambodia. I was delighted that you could feel the oasis and... More 

Quezon City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice location, short walk to the busy Pub Street and Night Market. Nice room and great amenities. The service was truly remarkable and the staff were very accommodating. The perfect hotel to stay when visiting Siem Reap. You can never go wrong.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Milagros R, Greetings from Siem Reap and thank you so much for your brief and genuine review on Trip Advisor, “A perfect place to stay.” I was delighted to read how much you enjoyed your stay here with us and that you enjoyed the hotel and from your account, from every angle. Our pleasure to receive such positive feedback... More 

Bunbury, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we were picked up in a back BMW from the airport until our drop off back to the airport our stay was excellent. We have never had such wonderful treatment. The staff were friendly and no request was a problem. The rooms are beautiful and equiped with everything one could need. Daily breakfast was unbelievable with a... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Sharon H, Warm greetings from Siem Reap and very many thanks for your wonderful review on Trip Advisor! It is greatly appreciated!! I was delighted to learn that you enjoyed all aspects throughout your stay here with us from where you were collected and transferred to the hotel to the day of your departure. All was great from every... More 

Melbourne
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife & I stayed at the Siem Reap Park Hyatt & really were impressed by the Hotel. The rooms were spacious, cool & clean. We were there with a "Scenic Tours Group" and each room was different and special. Our 3 day stay was wonderful, and we could not fault the accommodation. The internet connection was also one of... More 

Was this review helpful? Yes 1
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Upandaway2, Greetings from Siem Reap and thank you so much for your super review on Trip Advisor! I was delighted to read how much you and your wife enjoyed your 3-night stay here with us. From all accounts of your review I think it would be fair to say that you enjoyed not only your time spent here in... More 

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just came back from a 5 night/6 day stay purchased from a Luxury Escape Deal. WOW! If we ever saw it come up again, we would purchase. From the moment we got to the airport, everything was 5 star quality and standard. Our driver was fantastic, lovely, air conditioned luxury vehicle pickup. Check in was lovely, sitting in the... More 

Was this review helpful? Yes 2
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Emma L, Greetings from Siem Reap and very many thanks for your 5-star review on Trip Advisor, “5 Star all the Way! Wonderful!” What can I say!! I was delighted to read how much you and your family enjoyed your “Luxury Escapes” stay here with us and from all accounts of your review I think it’s fair to say... More 

Arnhem, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hyatt Hotel should do more training the staff at the reception. The check in was terrible. We had to wait for 15 minutes by the ckeckin because the staff prefer to sell a day-trip ! Stayed in several Hyatts Hotel so i can compare. the staff at the restaurants at Hyatt were in comparation very good ! Just the... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review

Dear Summerize, Greetings from Siem Reap. Thank you for your brief review on Trip Advisor and we regret that it was not a positive account about the check-in process which was not acceptable and should not have been managed the way it seemed to have been. Your gripe has been noted and you can be assured that this has been... More 

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