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2.5 of 5 Hotel   |   Psar Kroung Road (BBU University Road) | Near Old Market, Khum Svay Damkung, Siem Reap 00000, Cambodia
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Mandalay Inn
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Ranked #119 of 242 Hotels in Siem Reap
A recent review
4 of 5 stars reviewed 3 days ago
lky22 Sydney, Australia
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353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff were very friendly,the owner even let us use his dining area and he and family sat outside with other guest. Food was good. The room was basic and acceptable for the price we paid. It was close to all eating areas and the old markets. They even send tuk tuk to fetch us from the airport to the... More 

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Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location few minute walk to old market and restaurant area. Friendly staff organize everything you want transfers programs etc. Food is nothing special but ok. Rooms are not big not small but normal size. The gym on the roof is funny. Central location can cause noise atnight.

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4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Mandalay Inn. Most of the staff were friendly and efficient. The pick from the bus station worked very well and we were welcomed with a cool glass of water. There was a free bottle of water in the room, which was a good size and had a fridge and a safety box. The bathroom... More 

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Mullumbimby, New South Wales, Australia
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't imagine a more diametrically opposite review to this last guys experience. Are they talking about the same place? My experience of the Mandalay Inn, on my second night here, as I lie on a comfortable bed in a small but clean room in the cool of the air conditioning after having being treated so gently and politely by... More 

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Jarna, Sweden
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I had booked a room in Mandaley Inn for five nights. When we arrived we noticed that the room we were given was very different from the one we had booked online and much worse than we had expected. When we pointed this out to the hotel manager he responded with contempt and told us to go... More 

Was this review helpful? Yes 5
MandalayInn, Manager at Mandalay Inn, responded to this review

Dear Anderspro, First of all, we would like to request you to write honest review instead of using trip advisor as attacking tools to business owner by personal feeling. Regarding your review, 1) You have booked double room and provide as your reservation. But you have been keep on complaining that you did not book this kind of room and... More 

14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and were really pleased with how nice the staff were. Our room was clean and comfortable - albeit we had a triple room consisting of two double beds which were a bit small for two to share but we managed! The location is fantastic, a few mins walk into the lively Siem Reap town... More 

Was this review helpful? Yes 4
East Providence, Rhode Island
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean, unlimited hot water and really accommodating staff put this place pretty top on my list for the money. I wouldn't expect anything super special, but we were very comfortable. Wifi worked well, has small balconies for smoking/hanging out. TV in our room worked. Again, for budget accommodation it was more then we expected.

Was this review helpful? Yes 4
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Siem Reap was our first stop in Cambodia and we arrived around 10.30pm which was no problem since they have 24hour reception. We got our room really quick and had a fan. For an additional of 2€ you get an air-conditioned room. The rooms are very simple but therefore clean. The best thing about Mandalay Inn was the staff. They... More 

Was this review helpful? Yes 3
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

One or two members of staff are quite friendly and our room was in ok condition. The grand circuit temple tour that we booked through the hotel was a disappointment: not all temples that were on the itinerary were viewed and the guide's English was almost unintelligible. The restaurant that the tour stopped at for lunch was an overpriced canteen... More 

Was this review helpful? Yes 3
Turku, Finland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at Mandalay Inn for two nights (were planning on several more), and were unfortunately disappointed in what the Hotel had to offer. We payed for a room with hot water, but got one where the water heater was not working. The room had a few other flaws as well: the bathroom door wouldn't close and the toilet was... More 

Was this review helpful? Yes 3
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Additional Information about Mandalay Inn

Address: Psar Kroung Road (BBU University Road) | Near Old Market, Khum Svay Damkung, Siem Reap 00000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mandalay Inn 2.5*
Number of rooms: 30
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Also Known As:
Mandalay Hotel Siem Reap
Hotel Style:
#2 Best Value Hotel in Siem Reap

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