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Royal Empire Hotel

National Road 6 | Airport Road , Phum Krous, Sangkat Svay Dangkum, Siem Reap, Cambodia
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Royal Empire Hotel
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452 Reviews from our TripAdvisor Community

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Malaysia
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel for 4 nights. Not so big hotel but the service, the room, and the cleanliness in the room and hotel lobby is great. The admirable decorations of wood carvings at the lobby depict the Cambodian culture. They also have good varieties for breakfast. The swimming pool though not huge but it's well cleaned. There is also... More 

Helpful?
2 Thank Sarah41KL
Vendome, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had a very nice 4 nights stay at the Royal Empire Hotel. Room was clean with air conditioning, breakfast was nice. WiFi connection of the hotel was messy, sometime working, sometime not, but well, there are so many other things to do here! The staff was very helpful, especially Mr. Vibol Po who helped me to find my jacket... More 

Helpful?
1 Thank Sebastian L
1 review
4 of 5 stars Reviewed 4 days ago NEW

i can shortly say that this hotel is great and very comfortable to me. the view and the service is great. i don't need to take long time from the air port. The staff are friendly and were very helpful. i really enjoy my trip and this place will remain my first choice for every trip to Siem reap :)

Helpful?
Thank Sen K
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear Sen K, My warmest greeting from Royal Empire Hotel. Thank you so much for taking your value time sharing great experience during staying at Royal Empire Hotel. We are very pleased to know you had good time with us. Please come back to us for your next plan bring you to Siem Reap. With best regards, Voleak MAT (Ms.)... More 

Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with 9 of my friends from Czech Republic and we enjoyed very much. Clean hotel with kind staff, especially Ms Chenda Hun very caring.The hotel's location is very convenient to travel to the center and the airport. We really liked the tuk tuk in front of the hotel. The wifi could be faster.

Helpful?
1 Thank HOANGTRONGHAI
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear HOANGTRONGHAI, A pleasant day to all of you. On behalf of Royal Empire hotel staffs, I am so delighted to read and learn you and friends enjoyed during staying with us. And thanks you so much for your positive review of clean hotel, kind staff and especially highly recommend to Ms. Chenda Hun. I am sure, your recommend on... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is at the main place in the city, close to the night market. The rooms are very nice and airy, with most of them offering a good view of the swimming pool. The staff are friendly and polite. The place is well connected to Angkor Wat by car, or by the local tuk-tuks. A good spread of breakfast,... More 

Helpful?
Thank aaru1980
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear Aaru1980, A pleasant day to all of you. Thank you so much for taking your value time writing feedback on hotel trip advisor. We all appreciated that you had enjoyed staying with us as "Room good pool view,Staff are friendly and polite, hotel with good location and food" and also help to promote and recommend our hotel to all... More 

Hirakata, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My family enjoyed their stay at the Royal Empire Hotel. It is about 15-20 minutes from the airport. We stayed during the 2016 New Year weekend. The rooms have nice hardwood floors, bathtub, seperate shower, good AC, cable tv, and are clean spacious, and comfortable.The manager and staff did their best to accomodate our every need. There was an adequate... More 

Helpful?
1 Thank ueharavacation
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear Ueharavacation, My warmest greeting from Royal Empire hotel. On behalf of Royal Empire staffs, I am very pleased to express our deeply thanks for your wonderful time sharing your amazing experience during staying with us on the hotel trip advisor. Your highly recommend to Mr. Vibol and Mr. Soeung, already motivate them to keep providing best service to all... More 

New York City, New York
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As others have noted, this hotel is very conveniently located on the main road from the airport, and a 5-10 min tuk tuk ride to pub street and the market. It's surrounded by other hotels, but we felt very lucky to have found this one. The room was great - spacious, with comfortable beds. Also the bathroom, with both a... More 

Helpful?
Thank anonmate
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear Anonmate, A pleasant day to all of you. We are so delighted to read your short but sweet review of Royal Empire hotel. And I am very pleased to learned you enjoyed staying with us even sometime it was noisy at the breakfast time. But I am glad to hear the others good point turn to be "Good choice... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Royal Empire Hotel at Sirm Reap is very recommended hotel, not too so far from airport and Angkor Wat. The services also excellence especially When we met their guest relation , Ms Chenda Hun, she was very helpful and give best assistance and direction,when we just arrived she explained what we have to do with some vouchers given on the... More 

Helpful?
2 Thank AtiLubis
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear AtiLubis, We do hope you all fine!!! Hotel management and colleagues very pleased to learned you had great experience during staying with us. And thank you so much for good review on hotel Trip Advisor. Your positive feedback specially to Ms. Chenda Hun is very value able and good sample to our team-works. However, we will keep providing well-training... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I stayed here in Jan 2016. We received a ton of help from the staff, especially a gentleman named Chanthou. He even took time to help us out on his day off, which was extremely kind. I do have to say the wifi isn't the best and the beds aren't super comfortable but the hotel is clean... More 

Helpful?
1 Thank Katie H
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear Katie H, Thank you so much for sharing feedback on hotel Trip Advisor. This is our great pleasure having a chance to serve you and boyfriend during your holiday in Siem Reap, Cambodia. We will pass your message to Mr. Chanthou and I am sure it is already motivate him, as providing best service is our mission and goal.... More 

Vermont, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Cambodian people are cheerful and friendly and this comes through in the staff of this hotel . Nothing is a problem and they will go out of there way to help you as much as possible. They gave us a good understanding if what tuk tuk fares should be and great knowledge if the local sights . The rooms... More 

Helpful?
1 Thank PeakeFamily
Royal E, Sales Executive at Royal Empire Hotel, responded to this review

Dear PeakeFamily, My warmest greeting from Royal Empire hotel. I am so delighted reading your review to learn you had an amazing time during staying with us. Thank you so much for your time and kindly sharing great experience in Cambodia especially staying at Royal empire hotel. Your feedback already motivate our colleagues as providing best service to the esteemed... More 

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