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Neak Pean Hotel

105 Tapul Rd., Sivutha Bvld | Old market, Phsar chas area, Siem Reap, Cambodia
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63 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Please never book here, we got scammed!! Via booking.com we booked a stay at a "partner hotel" (Xing Angkor Hotel). When we arrived at this hotel they told us they were overbooked and then they moved us to the Neak Pean Hotel. The original booking was $17.50 for one night, however, the Neak Pean Hotel tried to charge us $25... More 

Helpful?
Thank Wibo P
Penang, Malaysia
1 review
3 of 5 stars Reviewed December 29, 2015

A relatively budget hotel,friendly staff n good service.We were personally met by the manager.The hotel is in a good location,transport is easily available to all tourist spots.The rooms are quite comfortable,good value for money.All in all we had short and pleasant stay!

Helpful?
Thank sriranjini2015
Panama
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

I stayed there for 2 nights, nice vintage hotel, ok rooms are little bit crapy, the bath is so lala, pero, bed is nice and clean, wifi strong in the room, tv ac working well. Breakfast is a joke for 5 us, but the pool is big and amazing! 5 min walk to the city center /pub street/ Cafes restaurants... More 

Helpful?
1 Thank Simon G
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 11, 2015

This place is antiquated, which would be fine if it was clean and well serviced, but it wasn't. The rooms were not well cleaned, it was hard to get towels, the dining area was messy and had dirty plates left on tables. The staff seemed not to give a care about getting anything done, and would often be sitting around... More 

Helpful?
2 Thank ABXCamper

Travelers are raving about these Siem Reap hotels

nsw
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed October 2, 2015

Last year we stayed for three weeks at this hotel and loved it. They now have new management and it's appalling. They are unfriendly & there is no service. The breakfast was bad whilst they were serving but then when we (a group of 7) were the only guests they stopped serving it. You could order an egg but only... More 

Helpful?
3 Thank redgum
Sydney, Australia
1 review
5 of 5 stars Reviewed July 11, 2015

I recently stayed a week at the Neak Pean Hotel. The staff and service were great. The Manager (Sivam) in particular went out of his way to make my stay a pleasant one. It is safe and clean. The breakfast was good and the pool very clean. The room was cleaned promptly once you left your room for daily activities.... More 

Review collected in partnership with this hotel

Helpful?
Thank Tramman65
osho_11, Group General Manager at Neak Pean Hotel, responded to this review

Dear Lovely Guest, Thank you for choosing to stay at Neak Pean Hotel and your excellent marks on Tripadvisor, Its truly encouraging to all our staffs. We are delighted to know that you had a wonderful time with us for the second time. Looking forward to welcoming you back soon, Kind regards, Sivam Raman Group General Manager ggm@neakpeanhotel.com ggm@khmeroyalhotel.com +85598711113 More 

Trondheim, Norway
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 27, 2015 via mobile

The rooms had aircondition and it's ok. Also a nice swimmingpool. But dont make the mistake to leave any cash on the room. We hide 150 Usd beneath some clothes in the cabinet. The ordinary house cleaner was sick one day, and the person who did the job in stead, was finding the money an took them. We made a... More 

Helpful?
Thank Bjørn S
Khmeroyal, Owner at Neak Pean Hotel, responded to this review

We did tell all customers before check in ahead ,please read our Neak Pean Hotel Policy: all guests is required providing valid passport and Khmer visa for copy as record. 1- For your safety: all value items such as Cash, jewelry, electronics, Passports, Airline Tickets and others should be kept in free safety box at the front desk with 2... More 

Bangkok, Thailand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 25, 2015 via mobile

It is a very welcome surprise to find the Neak Pean Wooden House hotel. The pool, plants and trees were situated in the middle and access was very easy. The staff try their best to accomodate our requests. Like most Cambodians they are always smiling and they make you feel safe and welcome. I love the rooms as they are... More 

Helpful?
Thank Gayette1957
osho_11, Group General Manager at Neak Pean Hotel, responded to this review

Dearest Gayette 1957, First of all thank you for staying with Neak Pean Hotel. We are happy to know that you had wonderful stay with us and your review on TripAdvisor. For your information, now Neak Pean Hotel is managed by new management team with an international hospitality experience. Please contact me directly should you visit Siem Reap again, i... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

The Neak Peak is ideally located in Siem Reap as to be close enough to all the night life, but situated far enough away to be peaceful. 10 minutes walk from Pub Street and a 15 minutes ride from Angok Temples. Great Rooms, spacious maybe if little dated. The service from the staff was impeccable, The hotel has a lovely... More 

Helpful?
Thank Rosh R
osho_11, Group General Manager at Neak Pean Hotel, responded to this review

Dear Rosh R, Thank you for staying with Neak Pean Hotel and sharing your experience with others on TripAdvisor. We are truly glad to read that you enjoyed your stay with us. We also happy to learn that you appreciated our staffs, service, location and our pool. We are all looking forward to welcoming you to Neak Pean Hotel. Please... More 

Bruxelles
Level Contributor
148 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

Run by the same manager as Khmer royal in Phnom Penh, I was quite scared about this hotel! Prices are as low as 25$ a night! Good location in a walking distance of the pub street and so,the hotel of a good aspect is built all in massive wood around a nice swimming pool. The large rooms look like colonial... More 

Helpful?
Thank Dominique55bruxelles
osho_11, Group General Manager at Neak Pean Hotel, responded to this review

Dear Dominique, We are pleased to read that you had a wonderful stay with us and the rate offered. We always love to make our guests happy as long as they stay with us. Should you come back again to Cambodia, please contact me directly, i will do all the necessaries for you. Thank you. Regards, Sivam Raman, Group General... More 

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