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City Angkor Hotel

3.5 of 5 Airport Road, Siem Reap, Cambodia
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City Angkor Hotel
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64 reviews from our community

Traveler rating
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    27
    23
    4
    2
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15
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3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phnom Penh, Cambodia
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2014

It is a very large hotel with lots of rooms. So when all else is full they still have rooms available. The rooms are nice and large. The pool is cute. The breakfast reasonably nice. They have exact reproduction of the famous temple Bantea Srey ( which you have to travel 28km to access normally) in their very nice garden.... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

It was not bad as I have read in the reviews. We were warmly welcomed by the staff and I was truly amazed by the beautiful antique designed lobby. We got two superior rooms and both were spacious and equipped with wifi, sockets, tv with 69 or so cable channels (which I enjoyed much as I get to watch my... More

Was this review helpful? Yes 3
Ho Chi Minh City, Vietnam
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 20, 2013

The worst hotels ever. We booked a room here for 3 person in 2 nights.The room has a very bad-smelled. The wifi internet in the room's very bad, we rarely can connect it. You only can use wifi in the lobby with the slow speed. And the most disappointed thing is the staff service. In the second night, we found... More

Was this review helpful? Yes 6
Manatchaya C, Manager at City Angkor Hotel, responded to this review

Dear Ngoc158, Thank you for having taken the time to post a review. Your feedback is very important and valuable for us. I am very sorry to read that there were quite a few shortcomings with the services and facilities while you were staying with us. We have a system in place which normally ensures that guest’s concerns are passed... More

Hanoi, Vietnam
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 24, 2013

The City Angkor Hotel was one of the worst hotels I've ever stayed in. The rooms are very old, the walls, the shower, the floor are dirty. It's relative noisy as the hotel is located directy at a very busy road. Wifi was not available in our room, we had to go to the lobby. The service was under average... More

Was this review helpful? Yes 2
Manatchaya C, Manager at City Angkor Hotel, responded to this review

Dear Mr. Sven M., Thank you for having taken the time to post a review. Your feedback is very important and valuable for us. I do apologize for this to have failed while you were staying with us and that we not have a chance to address at least some of the issues. We continue to renovate our rooms starting... More

Phnom Penh, Cambodia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2013

The service was outstanding especially Mr Ny in the restaurant and the people at the front desk gladly helped sort out all questions we had. It is well located to do both Siem Reap and Angkor.Relax and enjoy the food,the pool and the people. Being out of the main city district it was quiet and not so hectic

Was this review helpful? Yes 2
Manatchaya C, Manager at City Angkor Hotel, responded to this review

Dear Anne K., Thank you for sharing your view and feedback of your stayed at City Angkor Hotel in the Tripadvisor Review. I am noted with pleasure that we have been live up to your expectation and we will certainly continue to improve our product and service quality to it best, i and the team do hope to welcoming you... More

Siem Reap, Cambodia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2011

Explore the real Cambodia with touring the Angkor Wat Archeological Park The City Angkor Hotel, Siem Reap-Angkor, Cambodia. The hotel rooms can match the best international standards and are spaciously laid out with a thoughtful decoration on comfort; style, cleanliness and the Service quality are of a constant high standard. 150 Superior rooms plus 4 Suites each attractively decorated and... More

Was this review helpful? Yes 1
Muscat, Oman
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2011

Want to know and experienced the history of Cambodia, you must stay on this hotel The City Angkor Hotel. After the intensified peace order in the country in 1989 the family owned hotel was established and became popular as one of the first hotel in Siem Reap. The hotel is just few minutes away from the International Airport and accessible... More

Was this review helpful? Yes 2
Phnom Penh, Cambodia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 10, 2011

A major disappointment if you've seen the pictures on their website. This hotel might have been THE place in Sieam Reap years ago. Now it's turned into a run down, overpriced and impersonal tourist bunker quite far from the city center. The carpet in my room looked and smelled like it hadn't been cleaned in years. There is (slow) wifi... More

Was this review helpful? Yes 2
Bangkok, Thailand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2011

after i arrival at Siem reap-Angkor, i have been checked in the hotel that is very nice place, the hotel staff, they recommend me to visit some place beside the temple and other restaurant, especially at APSARA Dance show, i really like it.

Was this review helpful? Yes 2
Beijing
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2011

The room is clean enough, but the furnitures, TV etc. are all second-hand. Beds are a bit too soft. Foot massage is very good, and you can get a 10% discount if you're traveling with a group. Just don't forget to ask for discount. Oh, btw, male receptionists turned out to be bad and maths. :p

Was this review helpful? Yes 3
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Additional Information about City Angkor Hotel

Address: Airport Road, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — City Angkor Hotel 3.5*
Number of rooms: 150
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Also Known As:
City Angkor Siem Reap

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