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Raffles Grand Hotel d'Angkor

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1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
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Raffles Grand Hotel d'Angkor
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Raffles Grand Hotel d'Angkor
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1,078 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Raffles Grand Hotel d'Angkor
See the most recent reviews
Phnom Penh, Cambodia
Top Contributor
78 reviews 78 reviews
20 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed July 18, 2012

Trying to decide on your Siem Reap hotel? They’re all pretty much the same distance to the temples and it’s only the level of luxury as well as distance to the Night Market and eating streets to consider. For example, closest to the temples are Le Meridien, Sofitel, Raffles, and Victoria. (The Hotel de la Paix closed down and will... More 

Was this review helpful? Yes 7
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Thank you very much for your comprehensive review of some of the best hotels in Siem Reap including the Raffles Grand Hotel d’Angkor, and thank you very much for your kind compliments. I am grateful for your comments as it is only through such comments that we are able to improve the standards of quality of service to our guests... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 17, 2012

We stayed here for 3 nights/4 days. We recived a welcome letter from the General Manager on arrival welcoming us to their hotel. The grounds/gardens are beautiful. Our room had a balcony looking over the gardens. Now for he pool well we totally enjoyed that. the spa also was fantastic. that is in with the gym house. the staff all... More 

Was this review helpful? Yes 1
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

Thank you very much for your wonderful compliments about our hotel and our service. I am very pleased to know that you had a great four-day stay with us and I hope that we would be able to serve you again in the future. Kindest regards, Christian Sack General Manager More 

Winter Park, Florida
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 17, 2012

This is an excellent hotel in Siem Reap when visiting the Angkor ruins in Cambodia. It is centrally located near the Museum and town and has an excellent breakfast and lunch buffet every day and the service is exceptional.

Was this review helpful? Yes
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

It is a pleasure to read such positive comments. I am very glad that you enjoyed our gastronomic selections and appreciate our service. We look forward to welcoming you back soon. Kindest regards, Christian Sack General Manager More 

Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 17, 2012

There is really little more to say. The service was excellent. The dining experience was world class. The facilities, 5-Star. Our every need was catered to. Angkor is a magical place. The hotel coordinated the tours. The town itself, wonderful. Nothing but the highest recommendations for this hotel. One of the best in the world.

Was this review helpful? Yes 1
RafflesSiemReap, General Manager at Raffles Grand Hotel d'Angkor, responded to this review

It’s great to know that your visit to the Raffles Grand Hotel d’Angkor was one of the best and thank you for your wonderful comments about our hotel. We’d love to welcome you back again and please let us know when you have booked your next stay so we can ensure it’s equally memorable. Kindest regards, Christian Sack General Manager More 

new york
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 12, 2012

We stayed here 4 nights and enjoyed the hotel. The staff is attentive but not obsequious. The included breakfast is excellent and the pool is enormous. The gym seems to be an after thought and is quite small. You should make sure to request the historical wing with a view of the park, otherwise, you may have little to see.

Was this review helpful? Yes 2
Management response:

It’s great to know that you have enjoyed your four-night stay in our hotel. It is particularly warming to receive an evaluation like yours and to know that our guests value our efforts to provide superior service and hospitality. These positive comments about our hotel are greatly appreciated. Kindest regards Christian Sack General Manager More 

Sydney, Australia
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 11, 2012

(Bar review only) We were staying at a neighbouring hotel and decided to try out the Raffles bar for a pre-dinner drink. The main bar was beautifully finished, with friendly, discrete staff. The cocktail list was extensive, with an interesting mix of options. We were not disappointed in our choices (particularly the Espresso Martini) - great quality and served with... More 

Was this review helpful? Yes
Management response:

We really appreciate the great feedback on our service and products. It’s great to know you had an enjoyable experience at the Elephant Bar and I hope that we have created a memorable experience that would make you want to visit us again. Thank you very much! Kindest regards Christian Sack General Manager More 

Top Contributor
61 reviews 61 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 7, 2012

While this was clearly an older hotel, it has been redone and updated quite nicely. Terrific pool, with excellent poolside service. In fact, the service throughout the place was wonderful - very attentive, helpful, and friendly. Great breakfast and dinners, too. The dinner and Apsara dancing show was great! And while the trip to the multiple temple complexes is the... More 

Was this review helpful? Yes
Management response:

Thank you for sharing your experience at Raffles Grand Hotel d’Angkor. It makes us very happy to read that you have enjoyed our gastronomic offerings and the Apsara show, and we are immensely grateful for your positive comments. We hope to see you again soon. Kindest regards, Christian Sack General Manager More 

Ballina, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2012 via mobile

An old world hotel with outstanding service and facilities

Was this review helpful? Yes
Management response:

Thank you very much for the warm compliments and we look forward to welcoming you back again. Kindest regards, Christian Sack General Manager More 

Fort Mill, South Carolina
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2012

We stayed at the Raffles Hotel in Siem Reap, Cambodia. It was absolutely wonderful. The staff is knowledgeable and extremely attentive. They really make you feel special and the hotel is really nice. Beautiful pool area and the restaurants have great food as well. We had no trouble drinking water or having ice in our drinks as they told us... More 

Was this review helpful? Yes
Management response:

Thank you very much for your wonderful review which I will be delighted to share with my team who made it all happen. I am very pleased to know that your had a wonderful stay at Raffles Grand Hotel d’Angkor, and had an amazing time in Cambodia. We look forward to welcoming you back again. Kindest regards, Christian Sack General... More 

Bangalore
Top Contributor
70 reviews 70 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 2, 2012

Though the property is old and refurbished, they have maintained it very well. The stay was luxurious and spa experience was pretty good. I liked their wooden lift, which they said is more than a century old. Breakfast and lunch menu were also good with a very good spread. Overall a relaxing and enjoyable experience.

Was this review helpful? Yes
Management response:

Thank you very much for your kind comments. It is truly a pleasure for us to hear that you appreciate our hotel heritage and that you had relaxing and enjoyable experience at Raffles Grand Hotel d’Angkor. We look forward to welcoming you back again. Kindest regards, Christian Sack General Manager More 

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