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Raffles Grand Hotel d'Angkor

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1 Vithei Charles de Gaulle | Khum Svay Dang Kum, Siem Reap, Cambodia
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1 room 1 guest
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1,167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

You can't fault the attention paid by the wait staff or the overall appearance and presentation of the rooms, the magnificent grounds or food quality. But unfortunately their policy of taking a $200 USD "deposit" on your card is not explained and 2 weeks later I'm still waiting for the double dipped $400 USD to be refunded back onto my... More 

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Jo A, Thank you very much for your comments. Again, please accept our apologies for the inconvenience. We have conducted an investigation on this case and rest assured that we will make sure to properly coordinate with the bank/s concerned in order to avoid similar cases in the future. We are glad, however, that despite the issue, you had... More 

Houston, TX
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A truly wonderful experience at the Raffles Grand Hotel d'Angkor. The staff here are extremely hospitable and courteous. The children had a blast with the outdoor activities that were suggested and organized by the hotel. Want to specifically mention Vandy from the concierge who made our stay all the more comfortable and delightful. Would love to visit again sometime.

Was this review helpful? Yes
Raffles-RGA, Senior Concierge at Raffles Grand Hotel d'Angkor, responded to this review

Dear plentium, We are glad that you and your family had a wonderful and enjoyable visit to Cambodia. I appreciate your kind words and rest assured that I will share your inspiring message to my colleagues. It would be a pleasure to welcome you back again. Kind regards, Vandy Chhea Senior Concierge More 

Sydney, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very elegant hotel with terrific staff who knew our names by the second day! The pool was very good, and big enough for serious laps as well as relaxing soaks. Champagne breakfasts were such an indulgence, and our Wedding Anniversary was celebrated with a complimentary cake - a kind touch and much appreciated The Apsara Dancing performance was very... More 

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Yonny, Thank you very much for your kind compliments. We hope you had a wonderful and memorable wedding anniversary. Thank you for celebrating with us and we hope to celebrate more special occasions with you. We look forward to welcoming you back again. Kind regards, Charles Demange Hotel Manager More 

London
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The choice of where to stay in Siem Reap was a real debate between this Raffles, Belmond's La Residence and the Park Hyatt. Because this is THE grand Angkor hotel we decided to stay here. We flew up from Phnom Penh where the previous night had stayed in the Raffles le Royal and so comparisons between the twin sisters was... More 

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear Max25, Thank you very much for your comments. We are glad that you had wonderful experiences in both of our colonial oases in Cambodia, the Raffles Grand Hotel d’Angkor and the Raffles Hotel Le Royal. We understand that each of the hotels mentioned has its own unique advantage and that people have different preferences and may appreciate one and... More 

Brisbane, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent five nights here and could not have asked for anything better. Luxury accommodation right near the Angkor National Museum. Excellent location and facilities, attentive and helpful staff - what more could you ask?

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear fspon, We are delighted to know that you had a wonderful experience in our heritage hotel. Thank you very much for your compliments and we hope you enjoyed the interesting places to visit near our hotel such as the museum, aside from the Angkor temples. We look forward to welcoming you back again. Kind regards, Charles Demange Hotel Manager More 

Adelaide Hills, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Sensational Hotel, starting with the unbelievable staff and the quality rooms and amenities. If you are looking for somewhere to impress and be treated like royalty you have found it. I would have this Hotel in my top 5 hotels in the world for service.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear John F, Our team at Raffles Grand Hotel d’Angkor extends our warm appreciation for your kind compliments. It was a pleasure to have you here and we are glad that we provided you a service fit for a king or a queen. We look forward to welcoming you back should you need another luxurious retreat. Kind regards, Charles Demange... More 

Hong Kong, China
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Among the best service I've had in SE Asia - the staff here were some of the sweetest, genuine and most helpful of those in any similarly priced hotel. Great hotel shops, a concierge who could make anything happen and graciously decorated rooms.

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear NYCSHBJHK, We are very pleased to receive your kind and inspiring compliments. It is our pleasure to provide you and our every guest the warmest hospitality we can offer, so you could have the best experiences and memories in our home, “Cambodia,” and return to us again for another memorable visit. Kind regards, Charles Demange Hotel Manager More 

Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful experience it was, staying at this hotel. From the managers to the cleaning staff, everyone was so welcoming, friendly and helpful. I had a wonderful massage in the spa; the food was excellent; the Elephant Bar cocktails superb - best Singapore Sling I've ever had! Don't miss the Apsara show with the barbecue buffet

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear 478Roger_89, It is a pleasure to know that you had a wonderful stay in our heritage hotel. We are delighted to receive your compliments and our team hopes that your travels would bring you back to Siem Reap because we would love to welcome you back again. Kind regards, Charles Demange Hotel Manager More 

Grand Cayman
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with much character and great service. Food was incredible and great choice. Loved the complimentary morning coffee with the wake up call - that was a real bonus. Pool was amazing. Connecting rooms (for family) worked really well. Great location to Angkor Wat, national museum and Cambodian Circus (not animals).

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear janjanvanman059, Thank you very much for your compliments. We are glad that you were captivated with the old world charm of our heritage hotel. We hope that you had a wonderful and memorable visit to Cambodia and that your travels would bring you back here again in the future. Looking forward to welcoming you back again. Kind regards, Charles... More 

Toulouse, France
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel, with excellent and friendly staff and the kind of service that one would expect from a 5 star hotel. We do not normally indulge ourselves in such decadent opulence, especially in 3rd world countries where so many people outside one's door are living hand to mouth. However we had the opportunity to indulge ourselves just... More 

Was this review helpful? Yes 1
Raffles-RGA, Hotel Manager at Raffles Grand Hotel d'Angkor, responded to this review

Dear KathyH111, It is a pleasure to receive your compliments and thank you very much for sharing your wonderful stay experience in detail. We are delighted that you have seen the beauty of Cambodia and moved by its essence and warmth and, most of all, we are glad that you only have wonderful and inspiring memories from your visit. We... More 

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