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Apsara Centrepole Hotel

#43 of 247 Hotels in Siem Reap
Certificate of Excellence
522 Svay Dungkum | Old Sok San Street, Siem Reap, Cambodia
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Apsara Centrepole Hotel
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368 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have stayed here 4 times now since it opened always good value friendly staff and good postion 5 minutes to resturants cafes pub street and pool to relax after the days over or take a break. Good value small personal hotel

Was this review helpful? Yes 1
Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed in room A5 from 22-24 Jun 2015 from Malaysia. Staffs are very friendly and helpful, would like to give the credit to David the manager who has done a good job, and to all members of staff in the hotel especially John the tall and handsome young man. The hotel situated in a good location for shopping, dining and... More 

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Bendigo, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful rooms, lovely pool and dining area. Right next to Pub Street and the Markets so very easy to get around. The staff here are absolutely lovely, polite by nature but really interested in you. Phanit (Vincent), is the most professional and polite young man. Great value for money, lovely complementary breakfast (lots of choice).

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 6 days ago NEW

From the day we arrived till we left, we were really taken care of. The staff were extremely helpful and very attentive towards our need. Shout out goes to Staff Tyty as he was always there to make sure we felt right at home! Rooms were cleaned eveyday TWICE! Small pool, food was excellent with Room Service also avail. The... More 

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Goulburn, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for 3 nights and found all of the staff amazingly friendly and easy to approach regarding any questions that arose. And thank you to Ty Ty for your service. All staff were always striving to to ensure we were totally looked after 100%of the time. The room was nice and clean and everything worked fine.... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The soft skills of this hotel is amazing. All staff greeted us, the managers anticipated our needs. Always ask us 'how s our day'. Area of improvements are the rooms will occasionally have mosquitoes, hence, whilst housekeeping cleaning the rooms, spraying of insecticides is necessary. Rooms is tidy after turn down service, however, the bedsheet seems to be unchanged. I... More 

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Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a little Golden Nugget! Tucked away just 200 yards from the Famous Pub Street it is ideally located. The staff are amazing always happy and welcoming, they really can't do enough for you! Highly recommended!

Was this review helpful? Yes 1
Musk, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently spent 4 days at this hotel. Our room was very comfortable, the staff excellent and the hotel location, 200 meters from Pub Street, the heart of Siem Reap could not have been more perfect. The hotel has a nice pool, very necessary for a cool off in the heat of Cambodia's summer.

Was this review helpful? Yes 1
Brisbane
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at the Apsara Centrepole and it was a great choice. Located only a block away from Pub Street and the Night Markets makes access to everything very easy. The room was comfortable, clean, quiet and well sized. The crowning jewel for the hotel are their staff - friendly, helpful and very professional. You are recognised and... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

After reading the reviews on tripadvisor and booking.com I was left a little disappointed with this accommodation. Although the staff were nice I found they outnumbered the guests significantly (by a ratio of at least 5 to 1 and seemed very under worked). I understand they are trying to be welcoming, but I felt uncomfortable at how they jumped to... More 

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