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Tom & Jerry Guest House

| #330 Group 11, Ta Pual Village, Svaydonkom Communce, Siem Reap 17252, Cambodia (Formerly Tom & Jerry Hostel)
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97 Reviews from our TripAdvisor Community

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Traveler rating
    19
    41
    24
    4
    9
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2
38
14
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (24)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (30)
All months
2 reviews
1 of 5 stars Reviewed 1 week ago

All staffs are dishonest. Dont trust them. They will try to take even more money from customers of the hostel. Really horrible. We booked a bus from Siem Reap to Phnom Phem for $20. The real price was $5.

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2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed in this place. As a consequence, the staffs should be honest with us with respect to the price and everything. They tried to charge $10 for the bus from Siem Reap to Phnom Phen and the REAl price was $5. The tour for the temples are more expensive.

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Travelers are raving about these Siem Reap hotels

Siem Reap, Cambodia
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago

Staff quite fluent in English, and available everytime when requested. Fresh drinks available at the reception, at a honest price. Reliable security guards during night, to keep an eye on the bike I rent. But a few things are missing, like wifi in rooms, small fridges in rooms, bed mattress too soft, and some cheeky staff who should realize that... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

While traveling around Cambodia this guest house had some of the best English speaking staff that I had come across. The washing service wash cheap and good. Wifi was fast but only available in the lobby. Also the tuk tuk drivers that worked for the company were very good and cheap. The rooms were clean and everything was functional. After... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed May 9, 2015 via mobile

I guess this place is a hit or miss, in my case it was a miss. Wifi rarely worked even in the lobby, no mini fridge, faulty AC, a TV that offered two static filled Chinese channels. I stayed for three nights and they never changed my sheets, and I had to remind them to put towels in the room,... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 17, 2015 via mobile

Cheaty staff. They said to me I had to go by bycicle to Angkor wat and the other temples because motorcycles and tuc tucs could only go to the entrance. Bad wifi, I have always to go to the reception to get it as on the room there was any signal. I booked three nights and breakfast was included. As... More 

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Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed March 26, 2015

We stayed in a fan double. The room was spacious, and clean. Shower was a bit weak water pressure wise. The bed was horrible, really not comfortable at all. A bit of a walk from the main area but some good food options around, and only 15 minutes walk to pub street.

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 14, 2015

Strongly recommend: great location, neat nice rooms, cheap, cafes & restaurants within walking distance. Nothing more to write - best place for a budget trip! Polite concierge and staff. The hotel can also recommend trusted rikshas to go around etc.

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Poznan, Poland
Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed March 9, 2015

Pros: Spacious, clean rooms, good location, friendly staff, good restaurant, EXCELLENT VALUE for money Cons: Although the staff was generally very friendly, they forgot to prepare ordered early take-away breakfast while we were traveling to Angkor Wat for a sunrise, which was problematic as there is no chance to get a proper breakfast there. Also the neighborhood tends to be... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 8, 2015

I have just stayed at tom and Jerry's. I arrived in Siem reap not having a place to stay I met a couple on the bus and they told me about this place. It has big rooms with a fan and a tv also free wireless and very helpful staff. I pad only 10 US dollars a night for a... More 

Was this review helpful? Yes 1
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