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Karavansara Retreat & Residences

3.5 of 5
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Street 25, Archa Sva Road, Wat Bo Village | Salakamroeuk Commune, Siem Reap 17254, Cambodia
Karavansara Retreat & Residences
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Ranked #71 of 244 Hotels in Siem Reap
A recent review
5 of 5 stars reviewed 2 weeks ago
Jenkailawrence Singapore, Singapore
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241 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The moment I stepped into the garden to the moment when I checked out, I was greeted by the warm hospitality and smiles by all the staff. The ideal location of the hotel which was more than a 100years old, the colonial building adds charm to the whole wonderful experience of my stay. I need to do justice to the... More 

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a couple of problems initially, but the staff were wonderful in sorting them out. The location is ideal, on the quiet side of the river but just a short walk from the centre of town. The room was spacious and nicely furnished. The restaurant was very good too (though I didn't try the breakfast).

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Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights. Very peaceful location in modern contemporary hotel with nice pool and restaurant. Extremely friendly and helpful staff. They have English speaking tuk tuk drivers on call to take you to Angkor Wat and other SR destinations for a reasonable price. Walking distance to town nightlife (across nearby bridge) and slick retail complex about two minutes... More 

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thank you for the review. Please note that we have hair dryers upon request. More 

Siem Reap, Cambodia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good location - located not in the center of the chaos but not too far, friendly helpful staff, room size is very good although bathroom is too sexy for too friends stay together, beautiful decoration both hotel area and in-room, good food, too bad we have only 2 nights to stay there.

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thanks for the review. I am not sure how any room could be 'too sexy' but we appreciate the comments. More 

San Francisco, California
Top Contributor
74 reviews 74 reviews
46 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would give it a "Good" but the local staff edges it up to "Very Good." Super friendly staff, all with good English and well-trained in hospitality (due probably to US and British management team). Great location, right across old town Siem Reap. My ground floor room was just OK, not overly spacious but comfortable; backs onto a noisy side... More 

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Yes, the staff are friendly are really great people. The rooms are actually quite large in comparison to the other hotels in the market. Any they have private decks. It is true that most South East Asian cities are a bit louder than you are used to in other countries. More 

China
1 review
5 of 5 stars Reviewed 3 weeks ago

Service here is excellent and the room is clean and has beautiful views! Maps and guide books are detailed. the hotel is very near from the old market and pub street! EXCELLENT!! we will definitely choose this hotel when we come here again!!

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Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Really glad that you enjoyed the food and hotel so much. Thank you! More 

Chatham Ontario
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location to the market, and tons of inexpensive massage location...i mean 4 dollars an hr..we got one every day for 5 days straight Staff was always helpful and called us by our names Salt water pool on roof top was smallish but we never shared it with anyone

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Thank you for the kind review. Can you be more specific about how we can meet your expectations for the room? We are always looking to improve the guest experience. Thank you. More 

Port Stephens, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We have now stayed in the Karavansara Residences on several visits to Siem Reap and can highly recommend the location, the hotel, but particularly the friendly and helpful staff. Will make your stay in Siem Reap even more enjoyable. We will continue to return!

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Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

We are glad that you enjoyed your staff in Siem Reap. It is a great town and we were happy to have you at the Karavansara. More 

Newcastle, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 3, 2015

We stayed for four nights and had a lovely stay. The rooms are a little dated and ours looked out on a wall on one side and other rooms on the other, so we kept the curtains closed most of the time. There is a small but pleasant swimming pool which only has only five beds but we never found... More 

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Nice to hear that you had a pleasant visit in Siem Reap. Please come back again some time. More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2015

Right on the beautiful river in Siem Reap, across from the main Pagoda, Wat Preah Prohm Rath. We had a longterm 2-bedroom apartment for 4 months. Great apartment, washer, stove, oven, big fridge, lovely staff. We had the food at Taberu several times and it was fantastic. I recommend the Chef Salad, roast chicken, and fried spring rolls. We will... More 

Was this review helpful? Yes 1
Karavansara-SR, Owner at Karavansara Retreat & Residences, responded to this review

Awesome and Amazing are very kind words. Thanks! More 

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