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Smiling Hotel & Spa

4.0 of 5 National Road No. 6, Chong Kaosou village | Sangkat Slor Kram,, Siem Reap 0000, Cambodia
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Smiling Hotel & Spa
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Smiling Hotel & Spa
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102 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We went with a tour group so naturally the hotel was full of Chinese and Koreans (we hail from Taiwan). Breakfast was very full and crowded, with only the basics: noodle soup, egg, bread, mini croissants, fruits and simple salad, stir fried noodles fried rice, chicken sausage and steamed vegetables. The lobby was the only place with wifi as we... More 

Was this review helpful? Yes 1
Orlando Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 12, 2015

A great hotel. The service was so incredibly good at this hotel that I will overlook some of the negatives. Everyone at the hotel was so wonderful, accommodating and exemplified the definition of hospitality. I would recommend this hotel to anyone and I would gladly return to this hotel at a moments notice. While I do wish the beds were... More 

Was this review helpful? Yes 1
Singapore, Singapore
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2014

Checked in on 9/11 and out on 11/11. It's a nice place. Very spacious and beautiful works of art all over. Swimming pool was nice, but didn't step in. Loved my room and bed , but found it a little hard.. Breakfast was limited but had different selections. Staff were truly friendly .. Wifi was no issues in the room... More 

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Singapore, Singapore
1 review
3 of 5 stars Reviewed October 31, 2014

good location of cafe for breakfast, fast replenish but limited spread, butter got no taste. room spacious but lighting very dim, poor preventive maintenance. shower room and hand basin choked during our stay, reported to front office but nobody fix it. air-con not cold enough.

Was this review helpful? Yes
Phnom Penh, Cambodia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 28, 2014

As we walked into the main lobby I noticed two elevators by the main desk. They had glass doors making them visible to all who might be in the lobby. Beyond that, there was nothing striking about the lobby. After check-in I was shown where my room would be. Simple, nothing austentatious but clean. BIGGEST plus factor was a SOAKING... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
Top Contributor
55 reviews 55 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 23, 2014

Negative sides: NO windows in the suitе! One double bed room and one twin bed room WITHOUT A SINGLE WINDOW! Bathroom was outdated, toilet got stuck, noisy bathroom after usage. Staff was willing to help, but not that efficient. Poor English! Positive: good breakfast by the pool

Was this review helpful? Yes 1
Mumbai (Bombay), India
18 reviews 18 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 24, 2014

We reached this place after very long journey in shining hot sun. The design of the hotel is very traditional style and beautiful. This is a very big, descent place, they have a big swimming pool and many rooms face the beautiful pool. Hotel is very near the market, yet away from the noise. The main religious temple Angkor Wat... More 

Was this review helpful? Yes 7
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

High speed Internet, good location,and facilities. They provided very good customer service and the breakfast with different varieties. Maybe the electricity is quite expensive in Cambodia, sometimes they will off the lights and air cond for corridor.

Was this review helpful? Yes 4
Ho Chi Minh City, Vietnam
14 reviews 14 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed March 18, 2014

The rooms were new, large and comfortable, with the hotel being in a great location near Phsar Leu Market, you can buy alot fruit, food with style Cambodian and only a 5 minute walk to the Pub Street to enjoy cocktail and Angkor, Cambodian, ABC beer, and 15 min go to the Air port. The staff were also very accommodating... More 

Was this review helpful? Yes 5
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 10, 2014

My wife and I spent 3 days and 2 nights at this hotel. Based on the previous reviews, we had very high expectation and from the moment we arrived, we were very disappointed considering the much better hotel options that are available in Siem Reap. We booked an executive suite which was only a big room with not much else.... More 

Was this review helpful? Yes 3
SMILINGHOELSiemReap, Manager at Smiling Hotel & Spa, responded to this review

Dear Value Guests! We have learned from this review and found this is the unacceptable review! they reserved an Executive suite room at Smiling Hotel with much offer such as pickup and transfer to/from Siem Reap International airport, welcome basket of fruit on arrival date, basket of flower and 1 hour Cambodian traditional massage with lower rates offered. How can... More 

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Additional Information about Smiling Hotel & Spa

Address: National Road No. 6, Chong Kaosou village | Sangkat Slor Kram,, Siem Reap 0000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Smiling Hotel & Spa 4*
Number of rooms: 236
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Also Known As:
Smiling Hotel Siem Reap
Smiling Hotel And Spa
Hotel Style:
#55 Luxury Hotel in Siem Reap
#84 Spa Hotel in Siem Reap

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Dining (5)
Pool/beach area (2)
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