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All 216 Siem Reap hotels

Smiling Hotel & Spa

4.0 of 5 Hotel   |   National Road No. 6, Chong Kaosou village | Sangkat Slor Kram,, Siem Reap 0000, Cambodia
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81%
Ranked #145 of 216 hotels in Siem Reap
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Đoan Trang T Ho Chi Minh City, Vietnam
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91 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Ho Chi Minh City, Vietnam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms were new, large and comfortable, with the hotel being in a great location near Phsar Leu Market, you can buy alot fruit, food with style Cambodian and only a 5 minute walk to the Pub Street to enjoy cocktail and Angkor, Cambodian, ABC beer, and 15 min go to the Air port. The staff were also very accommodating... More

Was this review helpful? Yes 2
California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 10, 2014

My wife and I spent 3 days and 2 nights at this hotel. Based on the previous reviews, we had very high expectation and from the moment we arrived, we were very disappointed considering the much better hotel options that are available in Siem Reap. We booked an executive suite which was only a big room with not much else.... More

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SMILINGHOELSiemReap, Manager at Smiling Hotel & Spa, responded to this review

Dear Value Guests! We have learned from this review and found this is the unacceptable review! they reserved an Executive suite room at Smiling Hotel with much offer such as pickup and transfer to/from Siem Reap International airport, welcome basket of fruit on arrival date, basket of flower and 1 hour Cambodian traditional massage with lower rates offered. How can... More

A TripAdvisor Member
1 of 5 stars Reviewed January 4, 2014

Terrible! The room smelled of mold, sheets with holes, slow shower drain -- even after it was "fixed" following my complaint. Sound insulation is non-existent, you can hear everything that's going on in the room next to you which is particularly bad in a place where some people choose to get up at 4:30AM to see the sunrise. Not recommended.

Was this review helpful? Yes 1
SMILINGHOELSiemReap, Manager at Smiling Hotel & Spa, responded to this review

Dear Value guests! We have learned from this review and found that there is an error understanding of this person. All hotels in the world would have some problem during your stay here/there but you have to contact receptionists to fix if not you can requested to change to the new room instead. This guests were ignored with our offer... More

Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
15 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed November 18, 2013

We stayed for two nights during the visit to Angkor Wat and other attractions. My views are as follows: The likes: - Friendly Staff - clean room The dislikes: - fly army at breakfast! We lost our appetite after fighting off these disgusting insect! - too many mainland Chinese Tourists who shout at each other, cut queues, push and shove... More

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SMILINGHOELSiemReap, Manager at Smiling Hotel & Spa, responded to this review

Dear Guests; Thank you for your choosing your accommodation at the Smiling Hotel & Spa during your visiting the Angkor Wat, Cambodia. Refer to your commend; we could not accept blame with your unfair review; our breakfast station offers variety of selection with cold and hot food/drink/bakery. You could talk to our staff if you prefer other! The hotel is... More

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2013

We stayed in this hotel for 5 days during our visit in Seam Reap recently. The room is spacious, clean and comfortable. The bed is a bit hard but it is not a problem for me, I still can doze off easily. For the breakfast, there are varieties of food but since I am staying for 5 days I get... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

Like the name of the hotel, the staff are always smiling... :-) Our whole family went there for a vacation it was one o the best hotel experience we had. Right from our arrival to departure the hotel staff did everything to make sure our stay was as comfortable as possible. They arranged customized tour an transformation for us. We... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 27, 2013

We stayed one night here and promptly took up with hotels.com to give us a refund the next day. First off, the good: the staff are lovely. They're genuinely caring and will do whatever they can to help you. The trouble is, there doesn't seem to be very much. And now, the bad: we were placed in what, I can... More

Was this review helpful? Yes 2
Bangkok, Thailand
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 13, 2013

I stayed 2 night at Smiling Hotel in new building. Room is luxury and very clean. I sleep very well :)) There are many TV channels from around Asia such as; Thailand China Japan and Korea. Wake up call make me surprise :) .You can ask for City-Map and exchange money from Reservation.

Was this review helpful? Yes 4
Biscarrosse, France
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 24, 2013

I spent 3 days in this hotel in January. It s a **** hotel. Rooms corridors and lobby were very clean. I asked for a large bed in a quite location. I had a very big room (32 sq m as indicate on my reservation via hotels.com -expedia-) a little bit noisy -there is big road and some weddings party... More

Was this review helpful? Yes 2

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Additional Information about Smiling Hotel & Spa

Also Known As:
Smiling Hotel Siem Reap
Smiling Hotel And Spa
Smiling Hotel
Address: National Road No. 6, Chong Kaosou village | Sangkat Slor Kram,, Siem Reap 0000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Smiling Hotel & Spa 4*
Official Description (provided by the hotel):
Smiling Hotel and Spa is a newly established, Deluxe Four Star hotel, seeking to share true Cambodian hospitality and luxurious facilities with visitors the world over. Situated only four kilometers from the bustling city centre of Siem Reap and seven kilometers from the majestic Angkor Wat, Smiling Hotel and Spa is ideally positioned for those seeking to experience the wonders of Cambodia’s past as well as the exciting Cambodia of today. Boasting 150 well appointed rooms, with 86 more to be completed during 2012, Smiling Hotel and Spa offers luxurious and comfortable accommodation with international standards. Between the large outdoor swimming pool, massage rooms, spa and sauna, gym, restaurant and cafe, guests will be able to relax in facilities of the highest quality. Our friendly and accommodating staff will ensure that your stay at Smiling Hotel and Spa is unforgettable. ... more   less 
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