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Pacific Hotel & Spa

Travelers' Choice award winner
Road No.6, Kaksekam Village, Siem Reap, Cambodia
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Pacific Hotel & Spa
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345 Reviews from our TripAdvisor Community

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Traveler rating
    214
    104
    22
    4
    1
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52
136
32
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (345)
  • Mar-May only
    (115)
  • Jun-Aug only
    (67)
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    (90)
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Oslo, Norway
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed today NEW

Pacific hotel is nice, but a bit impersonal. The staff is however great and make you feel very welcomed and they have a decent spa. The gym equipment could be updated as could the gym's AC (it was about 30 degrees), but all in all it's a good place to stay in Siem Reap.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was amazing and extremely reasonably priced. The rooms were beautiful - our kids had a room with three normal sized twin beds - no rollaway! The staff was incredibly solicitous. We could not get through the lobby without someone checking to see how things were going or if they could help us with anything. We could not recommend... More 

Was this review helpful? Yes 1
Vienna, Austria
1 review
5 of 5 stars Reviewed 4 days ago NEW

Been here for 3 nights. The staff is very (!) friendly and helpful, bar&restaurant prices are moderate, rooms are nice and clean. The pool-area is just amazing!! But I would recommend to outsource any services (laundry, massage) they're much cheaper in the city. The way to the city is about 5-7 minutes with Tuk Tuk. All-in-all I can hardly recommend... More 

Was this review helpful? Yes 1
Huntington Beach, California
1 review
5 of 5 stars Reviewed 1 week ago

Amazing hotel ten minutes outside of town. The concierge staff was fantastic and very helpful; to wit, Dalis even accompanied us to the airport to make sure that there weren't any problems with our flights!

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Vancouver, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I recently stayed at this hotel for 3 nights and were pleasantly pleased. We chose those specific hotel because of its amazing trip advisor ratings. Upon arrival, we were exhausted from our flight and the staff kindly picked us up from the airport free of charge, and offered us a welcome drink as well. We were escorted... More 

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El Nido, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good equiped room with possibility to make tea and coffe, and complimentary fruit basket. Big and clean bathroom with complimentary toiletries if you have forgotten anything. Nice spa and and outdoor area with a bar and live music. Good selection from menu for all meals. Good value and tasty food. Dalis and the rest of the hotel staff provided a... More 

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Toronto, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Professional and friendly staff. I arranged for airport pick-up and was greeted by the actual front desk manager on duty as their drivers were fully occupied. That's what I call service! The hotel grounds and rooms are beautiful and very well maintained. The hotel is located closer to the airport and about a 15 minute tuk-tuk ride into the main... More 

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Taguig City, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I can't say more about the staff -- they always give their best!!! The rooms are great and so is the pool. The kids really enjoyed the pool. Breakfast is free for all the occupants of the room. The room was booked originally for me and my husband but we arrived with 2 kids in tow. They accommodated the kids... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 15, 2015

Stayed a few night there and found that it was amazing. The service was absolutely perfect from the staff. Very special mention to Ms. Dara( front desk manager) who help us a lot with all of our inquiry during our stay. We will definitely come back.

Was this review helpful? Yes 1
Perth, United Kingdom
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 11, 2015

Nice large hotel with great pool and facilities. We were upgraded on arrival which was nice touch. The rooms were large and well equipped. Electronic control is a bit of a hit or miss but that is a minor thing. Showers are great but do need a good scrub down as getting old and worn. Location was close to airport... More 

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