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Pacific Hotel & Spa

4.0 of 5 Road No.6, Kaksekam Village, Siem Reap, Cambodia
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Pacific Hotel & Spa
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Pacific Hotel & Spa
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275 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Top Contributor
53 reviews 53 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were thankful that the tour company we took Vietnam Royal Tourism booked us at this hotel. We came from a tour of Vietnam and flew after here in Siem Reap to see Angkor Wat and the sights and sounds that Cambodia can offer. I was highly impressed by their staff, amazingly friendly, courteous, polite and professional. From the express... More 

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Pacific Hotel & Spa for 5 nights and we're lucky enough to be there for the Christmas Eve party. Fantastic personalised service from the staff and a big thank you to Sinat for her hospitality. Rooms are clean and spacious, the breakfast is great, the Wifi works well and the pool is awesome. The spa treatments were... More 

Was this review helpful? Yes 1
Phnom Penh, Cambodia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The service, although very friendly is poor. If you just want to sleep it could be fine if you are lucky enough to not stay there on a crazy karaoke night. Do not expect quality food or answer to aging room problems. If you look for western standard or some taste and value for money (with better location) choose one... More 

Was this review helpful? Yes 3
Zurich, Switzerland
1 review
5 of 5 stars Reviewed December 22, 2014

The hotel is on the National street bringing towards the airport. The hotel is maybe a bit outside of the city center that can anyway be reached in fw minutes with one of the tukt-tuks at the entrance. The personnel of the Hotel is really kind and nice. They took care opf booking a tour guide to Angkor Wat for... More 

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1 review
5 of 5 stars Reviewed December 21, 2014

What a wonderful place to stay. We were only there for a couple of nights but wish it could have been longer. On arrival we were told that we had an upgrade room to the colonial room over looking the pool; it was fantastic. The staff could not have been more helpful and the food was fantastic with lots of... More 

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2014

It was only 50 USD per night including buffet breakfast which is pretty good. Staff are friendly. However, the Gym seemed no people using it, so things in there are nearly out of order. Also, the light of the bathroom is not enough. The design of how they put their shower curtain is poor which would always spill water on... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

In fifty years of serious traveling, to all parts of the world, it has come to my attention that the main difference between hotels, comes down to the friendliness and efficiency of the staff. The Pacific Hotel does not disappoint. The General Manager, Mr. Sivuthy Saing, has developed a customer service team that is the equal of any luxury hotel.... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 16, 2014

Our 3rd visit to the Pacific... What can I say?? If it's possible to improve on perfection, they've done it! Sinat and Dalis, are as always amazing.... friendly, efficient and in control of every situation you can think of. Every member of staff greets us with a big smile every day... it's impossible to be unhappy at the Pacific. Our... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

Stay 4 days at this complex, nice pool and garden, everything is well taken care of. You can take Cheung the hoteldriver to bring you to Ankor Wat en Tonle sap lake, very convenient as it can be very hot! Doris & Sinat will take very good care of your needs indeed. After the noisy Pub street its very nice... More 

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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 7, 2014

We had an amazing time here. The staff was friendly and very helpful. The tours they setup for us were awesome. The tuk tuk ride into town was not bad at all and our treatments at the spa were amazing. A great stay and highly recommended!

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Additional Information about Pacific Hotel & Spa

Address: Road No.6, Kaksekam Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pacific Hotel & Spa 4*
Number of rooms: 236
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Also Known As:
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Hotel Style:
#18 Luxury Hotel in Siem Reap
#23 Romantic Hotel in Siem Reap
#39 Business Hotel in Siem Reap
#61 Family Hotel in Siem Reap

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Hotel & grounds (59)
Dining (13)
Room/suite (46)
Pool/beach area (28)
Bathroom (9)
View from room (2)
Other (66)

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Pool/beach area (8)
Hotel & grounds (11)
Family/play areas (2)
Room/suite (18)
Dining (9)
Business center/function rooms (1)
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