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Pacific Hotel & Spa

Travelers' Choice award winner
Road No.6, Kaksekam Village, Siem Reap, Cambodia
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Pacific Hotel & Spa
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Pacific Hotel & Spa
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327 reviews from our community

Traveler rating
    202
    98
    22
    4
    1
See reviews for
47
127
31
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (327)
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    (113)
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    (51)
  • Sep-Nov only
    (73)
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    (90)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel with amazing, very very friendly and helpful staff. Exceeded our all expectations. The feelings and reactions are natural and professional; you do NOT have the unconvenient feeling of "input money, output smile, leave as quick as possible after your payment" or "industrialised hospitality" with learned gestures - so wide-spread throughout the world. The room was spacious, comfortable and... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Have been travelling all over Vietnam and Cambodia... Absolutely loved staying at the pacific. Beautiful rooms, awesome pool area, friendly staff. Would recommend the hotel to anybody. Our stay was very relaxing! The staff were so nice! Breakfast buffet was best we have had in our stay in Asia. We were only going to stay here for 2 nights and... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff in the hotel are amazing. They are so friendly and helpful. I was trying to arrange a visa for Vietnam the next day Snd the amount of effort put in by Ouer Sinat was way above anything that could ever be hoped for. The breakfast buffet is great for choice and quality. Cleanliness and housekeeping at the hotel... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is good and our stay was pleasant. They are not an international hotel chain but I would classify it is a very nice/interesting local hotel. Here is my feedback: Pros - good large rooms with a comfortable bed - staff was always very friendly - the pool is big and nice - the breakfast has a lot of... More 

Was this review helpful? Yes 1
Saint-Malo, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the best hotel in town, excellent service, the staff is exceptional, Very good rooms, swimming pool, close to Angkor Watts temples and night market. Special remerciment to Dalis, she help us to plan our outings, THANK YOU DALIS AND PACIFIC HOTEL

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good rooms, swimming pool, close to Angkor Watts temples and night market. good choice of breakfasts. Very warm friendly staff specially Sinat Oeur was excellent.. We enjoyed swimming in the swimming pool. Sinat spoke very good English and she went out of her way to help us change the room we wanted.

Was this review helpful? Yes 1
Sydney
Top Contributor
76 reviews 76 reviews
36 hotel reviews
238 helpful votes 238 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A little out of town and not a nice walk there so hire yourself a tuk tuk driver for your length of stay. The check in went smoothly and we were given an upgrade - nice start. The rooms are lovely and spacious, ornate wooden furniture, ample room. Bathroom has OK water pressure and temperature. The wifi was an issue... More 

Was this review helpful? Yes 4
Munich, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let's start with the absolut lovely pick-up at the airport - for free! Our flight was delayed (2 hours), but the hotel still managed a warm welcome for us at Siem Reap airport, by picking us up with a nice air-con car and a fantasic friendly young driver. A few weeks in advance we booked a special offer (very reasonable... More 

Was this review helpful? Yes 4
Seoul, Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This year was the 6th year in a row I have stayed at the Pacific and each year has been a wonderful experience with caring staff that take care of all your needs. Each year I feel like I am visiting family. Rooms are spacious, air conditioned, and clean with free WiFi, flat screen TVs, safes, refrigerators,and outlets that accommodate... More 

Was this review helpful? Yes 2
Warwickshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights as part of a tour of Vietnam and Cambodia. The hotel is lovely with very spacious, clean rooms. There is a super pool which is most welcome after the heat of visiting the temples at Angkor Wat. The staff at the hotel were very friendly and helpful and went out of their... More 

Was this review helpful? Yes 3
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