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Pacific Hotel & Spa

4.0 of 5 Road No.6, Kaksekam Village, Siem Reap, Cambodia
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Pacific Hotel & Spa
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Pacific Hotel & Spa
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265 reviews from our community

Traveler rating
    162
    82
    18
    2
    1
See reviews for
38
100
22
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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mjgates101
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In fifty years of serious traveling, to all parts of the world, it has come to my attention that the main difference between hotels, comes down to the friendliness and efficiency of the staff. The Pacific Hotel does not disappoint. The General Manager, Mr. Sivuthy Saing, has developed a customer service team that is the equal of any luxury hotel.... More 

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our 3rd visit to the Pacific... What can I say?? If it's possible to improve on perfection, they've done it! Sinat and Dalis, are as always amazing.... friendly, efficient and in control of every situation you can think of. Every member of staff greets us with a big smile every day... it's impossible to be unhappy at the Pacific. Our... More 

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Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stay 4 days at this complex, nice pool and garden, everything is well taken care of. You can take Cheung the hoteldriver to bring you to Ankor Wat en Tonle sap lake, very convenient as it can be very hot! Doris & Sinat will take very good care of your needs indeed. After the noisy Pub street its very nice... More 

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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an amazing time here. The staff was friendly and very helpful. The tours they setup for us were awesome. The tuk tuk ride into town was not bad at all and our treatments at the spa were amazing. A great stay and highly recommended!

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Contributor
11 reviews 11 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the Pacific hotel & spa in Siem Reap early afternoon on 23rd November 2014. Because our room wasn't ready Soy Dalis who is the front office supervisor immediately had our room upgraded to a Colonial room. We have stayed in some lovely hotel rooms on our travels but this was something else. The room had a massive... More 

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Pittsford, Vermont
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Pacific Hotel & Spa for three nights and had a great experience! The hotel staff is incredibly friendly and helpful. We received a complimentary upgrade to one of their beautifull rooms which overlooked the pool. There is a free breakfast buffet every morning with a huge selection of foods from around the world. The hotel is a... More 

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Denver, Colorado
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Pacific Hotel & Spa for three nights and had a great experience! The hotel staff is incredibly friendly and helpful, they even knew us by our first names. We received a complimentary upgrade to one of their beautiful Colonial rooms which overlooked the pool. There is a free breakfast buffet every morning with a huge selection of... More 

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montego bay
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 nights at the Pacific Hotel and Spa, and experienced some of the best service we have had, including at 5 star resorts. Nothing was too much trouble for any of the staff, who all seemed to take pride in their individual roles and wanted to get things right for you. On arrival we were warmly greeted and... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The service is amazing but we had lots of problems with our room. The first night we couldn't lock our door. The second day we had to get them to fix the toilet which never worked well our entire stay there. And on the last night, I couldn't turn off the lights because the remote at the bed wasn't working.... More 

Was this review helpful? Yes 2
Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We could not say a bad word about our experience. The staff were 100% attentive and polite, the colonial room was lovely and big, the pool was gorgeous and the food was fresh and healthy with a massive selection for breakfast. Definitely recommend!!

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Additional Information about Pacific Hotel & Spa

Address: Road No.6, Kaksekam Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pacific Hotel & Spa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Hotel Style:
#18 Luxury Hotel in Siem Reap
#25 Romantic Hotel in Siem Reap
#38 Business Hotel in Siem Reap
#60 Family Hotel in Siem Reap

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