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All 2 Kasane hotels

Cresta Mowana Safari Resort and Spa

5.0 of 5 Hotel   |   Chobe River, Kasane, Botswana (Formerly Mowana Safari Lodge)
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75%
Ranked #2 of 2 hotels in Kasane
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
harrison25 Cape St Francis, South Africa
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137 people have reviewed this hotel

Traveler rating
    45
    58
    16
    14
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape St Francis, South Africa
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay at Cresta Mowana Safari Resort and Spa. We were transported from the airport to the hotel by a welcoming and friendly member of staff and met at the hotel with warm/fragrant handtowels and a welcome drink - a very nice touch. Gardens and lawns are well kept and we enjoyed walking on the golf course... More

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Gaborone, Botswana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at Mowana Lodge for 4 days (8 people) on a business trip and my initial excitement turned to a huge disappointments as each and every day passed. As a person who travels quite frequently and used the Mowana some years ago and in the mid- 90’s this hotel has truly slumped both in service and condition. At first... More

Was this review helpful? Yes 1
CrestaHotels, General Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for reviewing Cresta Mowana Safari Resort & Spa on Tripadvisor. Following our telephone conversation yesterday (1 April 2014), I would like to once again thank you for taking time to highlight your observations whilst staying with us. This feedback is highly valued from a guest such as yourself who has a long history not only with... More

Chapel Hill, North Carolina
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 6, 2014

A shiny sign greets visitors at the turnoff from the main road to the hotel's compound. This seems to be the only well maintained item in the hotel. The pothole strewn access road is the first indication that management and owners skimp on upkeep. The lobby appears beautiful at first sight with a grand Baobab tree in focus. Under close... More

Was this review helpful? Yes 2
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We appreciate your feedback highlighting areas needing improvement in our operations. We are pleased that you found our staff generally friendly and... More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed at Mowana Safari lodge with my boyfriend. We were in a room with a patio overlooking the Chobe River. The views from this hotel are breathtaking. The room is standard with fly screen over the bed and complimentary insect repellent in the bathroom. There is no wifi in the rooms but there is free wifi in the lobby... More

Was this review helpful? Yes 2
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you enjoyed the location of our Safari Resort and the amazing views - including the amazing sunset as... More

Johannesburg, South Africa
Top Contributor
70 reviews 70 reviews
45 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 8, 2014

I have stayed at Mowana before and I was sad to see how the hotel has been neglected. The gardens were overgrown and the pool looked like it needed a good clean. Our room was comfortable and clean, When we arrived at our room there was a large pile of dirty mops and 'cleaning' equipment lying on the walkway up... More

Was this review helpful? Yes 3
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We appreciate your feedback highlighting areas needing improvement in our operations including staff re-training. We are pleased that you enjoyed our breakfast.... More

Gaborone, Botswana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

Everything from the food to the rooms was perfect ;) I absolutely loved it :) only the woman that gave me a massage was quite pathetic but the rest of them were good :) I enjoyed the cruise as well the safari :) saw soo many animals ;)

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you enjoyed your overall visit especially the game drive where you saw lots of animals. Thank you for... More

Gaborone, Botswana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 28, 2013

Beautiful lodge, lovely rooms, shame about the staff. Living in Botswana I expect a much friendlier service than we received, slow is fine, but I like it with a smile. There was one young man on our last night who was absolutely brilliant; he was the only member of staff we tipped, he was attentive, polite, and ready. The rooms... More

Was this review helpful? Yes
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you found the resort beautiful and the rooms lovely. Thank you for highlighting areas of improvement in our... More

Cambridge UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 26, 2013

Nice room but view of the Chobe blocked by a large tree - good for bird watching though. Game drives and cruises fine but not as good as others we've been on - the guides seemed less enthusiastic although admittedly it was the rainy season (mid-December) so game was hard to find. Overall OK but probably not the best possible... More

Was this review helpful? Yes
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. Thank you for highlighting areas of improvement in our operations. It is with feedback from guests like you that we can continuously... More

Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 24, 2013

So close to an excellent rating! Great location, rooms are good, buffet restaurant and dining rooms are really good, food and service from catering staff are good, the spa and pool are wonderful ...but the whole thing is let down by the Front Office and an air of indifference. It seems all of this could be so easily fixed -... More

Was this review helpful? Yes 2
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you enjoyed your overall stay. Thank you for highlighting areas of improvement in our operations. It is thanks... More

Sydney, Australia
Top Contributor
51 reviews 51 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 13, 2013

My wife and I spent 2 nights at Mowana with a group during our tour of Southern Africa. The service was superb, the staff very obliging. The accommodation was clean and comfortable and the location on the banks of the Chobe River gave easy access to the Chobe Game Reserve. The food was good, and the lodge is only 5-10... More

Was this review helpful? Yes 1
CrestaHotels, Manager at Cresta Mowana Safari Resort and Spa, responded to this review

Dear Guest Thank you for your recent post on TripAdvisor regarding your stay at Cresta Mowana Safari Resort & Spa. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you enjoyed the location of our Safari Resort and proximity to Chobe Game Park. We are particularly pleased... More

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Additional Information about Cresta Mowana Safari Resort and Spa

Also Known As:
Mowana Safari Hotel Kasane
Mowana Safari Hotel
Mowana Safari Lodge
Address: Chobe River, Kasane, Botswana (Formerly Mowana Safari Lodge)
Location: Botswana > North-West District > Kasane
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Kasane
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Cresta Mowana Safari Resort and Spa 5*
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