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All 43 Santa Cruz hotels

Buganvillas Hotel

4.0 of 5 Hotel   |   Avenida Roca Coronado 901 | Santa Cruz de la Sierra, Santa Cruz, Bolivia
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Ranked #12 of 43 hotels in Santa Cruz
A recent review
4 of 5 stars Reviewed March 13, 2014
rmar61 Plainfield, Illinois
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Plainfield, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

we recently stayed at the hotel buganvillas in santa cruz. the staff was courteous, and professional. the rooms were clean and comfortable, and i was pleased with the food and service at the oasis restaurant. the wonderful breakfast buffet was a great start to the day. I want to especially give a special recognition to the server lizbeth from the... More

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CostumerExperience, Costumer Experience at Buganvillas Hotel, responded to this review

Dear rmar61, we really appreciate your review. We are glad to hear that you and your friends enjoyed your time in our hotel and we hope to see you and your budies again whenever you want. The whole Hotel work hard every day to improve our services and satisfy always our guests, and when we read your opinion it makes... More

Barcelona, España
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

I just stayed in this hotel for a weekend looking for a place to disconnect of my rutine, I found in Buganvillas a really nice place for it. Green enviroment, big apartments & and sunbathing close to their pools is all u need if u're looking for an hotel in Santa Cruz. You're not gonna hear the noise of the... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 14, 2013

I stayed at the Buganvillas Hotel around November 20th, 2013 for approximately four days. I was traveling from Toronto, Canada to Santa Cruz for a friends' wedding and I chose to stay at this hotel due to my friends' recommendation. I am surprised that this hotel received the high rating it did, based on numerous factors. However, before I discuss... More

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CostumerExperience, CostumerExperience at Buganvillas Hotel, responded to this review

Dear Arsh55, Thank you very much for your review. We are so sorry to read that you're disappointed with the hotel, we always take note about the opinions of our costumers. About the technical problems, we are doing some changes in the hotel, the time run's fast and wear's down everything. This hotel is well known because of our staff,... More

Vancouver, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 30, 2013

My husband and I stayed at Buganvillas for 5 days in November 2013, our friends were getting married during that time and had arranged for all of the guests attending the wedding to stay at this hotel, including themselves. The entire group stayed in the apartment style rooms which were pretty clean and spacious. The grounds and pool were well... More

Was this review helpful? Yes 8
CostumerExperience, CostumerExperience at Buganvillas Hotel, responded to this review

Dear swa12traveller, We're really sorry about all the incident that your husband suffered in our hotel, we really understand that you've to feel really disappointed when something like that happens. But the hotel checked the food warmer and it's not old, we bought it about nine months ago and they are from a well recognised brand in Southamerica, the best's... More

Santiago, Chile
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 26, 2013

We organized our wedding in Santa Cruz and we chose Buganvillas given the reputation, we brought 18 people over from different countries to stay with us, made the reservations with weeks of anticipation under my wife’s name and mine. We came down to the hotel to tell them that we were gonna check –in later but we wanted to leave... More

Was this review helpful? Yes 16
CostumerExperience, CostumerExperience at Buganvillas Hotel, responded to this review

Dear AliJabry, We're really sorry about all the incident that you suffered in our hotel, we really understand that you've to feel really disappointed when something like that happens. But the hotel checked the food warmer and it's not old, we bought it about nine months ago and they are from a well recognised brand in Southamerica, so we can't... More

Lima, Peru
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 25, 2013

The room/apartment I stayed in had a living room, three bedrooms, two baths and a kitchen. It was pretty and clean. The hot water was on-demand and (after the thing got cranked up) very hot. There are two pools, one of which is lighted in a cool, florescent blue light at night. That was attractive. The food in the restaurant... More

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CostumerExperience, CostumerExperience at Buganvillas Hotel, responded to this review

Dear Bill, we appreciate you review and we want to thank for taking your time to give your opinion about the hotel. We're remodelling some stuff in the hotel to improve the service. We hope you had a relaxing time in our hotel and we hope to see you again if you come back again to the city. Sincerely, Hotel... More

Cincinnati Ohio
Top Contributor
99 reviews 99 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 28, 2013

This is the 2nd time I've stayed at Buganvillas Hotel with an International Volunteer Medical team from Operation Smile. The front-desk staff and every single member of the staff couldn't be more accommodating and gracious. With the addition of the HyperMaxti next to the hotel, it's a perfect place to stay in Santa Cruz. That's obvious from the number of... More

Was this review helpful? Yes 1
CostumerExperience, Manager at Buganvillas Hotel, responded to this review

Dear NKyAdventurer, Thank you very much for your review. We are glad to hear that you once again enjoyed your stay, and we hope Operation Smile will stay with us again next time you are here. We want to send you all a sincere thank you for the amazing work you come here to do. Sincerely, Hotel Buganvillas More

Hayward, California
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2013

The hotel is about 25 minutes from the VVI airport. Taxi cost 70 Bolivianos- there were 4 of us. Simple enough....but when the hotel set up a return taxi for us the next morning the driver told us the fare was 280 bolivianos!!!! WHY? We refused to pay it. The taxi was one with the hotel logo on it -... More

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CostumerExperience, Guest Relations Manager at Buganvillas Hotel, responded to this review

Dear Customer, We are very sorry for your unpleasant experience with the taxi service. We would like to inform that it is an outsourced service that gives us an extern company. Please if you can provide us the information about the vehicle that provided the service and lead us to identify it. For corrective action, preventing a recurrence this. As... More

Santa Cruz de Tenerife, Spain
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2013

I stayed in this Hotel for tree days. I was given the longest hotel room I've ever been. It's quite old, but is beautifull. Highly recomended for families with children. Every room has two rooms in it. It has a fully equiped kitchen, living room, bathrooms, etc. The A/C made some noise but was acceptable. outside there's a small mini... More

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Additional Information about Buganvillas Hotel

Address: Avenida Roca Coronado 901 | Santa Cruz de la Sierra, Santa Cruz, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #12 of 43 hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Buganvillas Hotel 4*
Official Description (provided by the hotel):
Buganvillas Hotel Condominio - ***** Five Stars Hotel in Santa Cruz Bolivia ... more   less 
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