We booked a suite with 2 bedrooms particularly with 1 double and twin bedded rooms for my son and daughter. It was paid for weeks in advance but only 2 doubles were available on arrival, 1 of which was a small double bed, totally unsuitable! The air conditioning didn't work in the smaller bedroom but nothing could be done. There... More

The hotel looks nice from the outside, it's like a gated complex spread out in two-story buildings with condos and suites, reminded me of a time-share place. The hotel claims to be 5-star, but in Bolivia hotels rate themselves and there are no hotels in this poor country that would actually qualify for 5 stars. I would rate this as... More

Nice appart hotel with lot's of facilities and activities. If you are lucky you can have your own jacuzzy in your bedroom. More

Caveat: I have not stayed in other hotels in Bolivia, and have not stayed in many "luxury" hotels in developing countries, so my review is a biased one from a middle-class American perspective. That said, I have backpacked at hostels, and stayed at luxury Ritz Carltons before, so I do have a range to compare to. I do not know... More

We like this hotel. You feel very safe. It is clean og it is av very helpful staff. Nice swimming Pool. Bad food in the resturant near the swimming pool. More

When we had arrived to the Santa Cruz Airport we waited awhile for the courtesy van to come and get us... it never came even after calling the hotel. We had to get 2 taxis we were two families. The lost one reservation and had the other. The other family had to stay at another hotel. When we got to... More

I have stayed in many hotels in santa cruz, all of them are run down and scary!!!! this place was defenetly a breath of fresh air from that city. Its a gated community , you stay behind the gates. I enjoy the security that provides, because people can't just walk in to the property, everyone is scanned. They have certain... More

Beautiful grounds, excellent customer service. For the area, I am certain that it is one of the nicest places to stay in Santa Cruz. I did end up with an infected toenail after a pedicure in their spa, so I would not recommend the pedicure. Rooms are large and comfortable and the maids are very thourough. The food here is... More

Very nice, big and light aparthments. The hotel is very comfy. The three pools are very nice, the heated pool seems to be the most maintained, locaded just by the snackbar. The hotel offers very good services, has good restautrantes and spa which my wife liked very much :o) Only thing missing, was a mini-bar. For some reason, there was... More