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All 43 Santa Cruz hotels

Gran Hotel Santa Cruz

5.0 of 5 Hotel   |   Rene Moreno 269, Santa Cruz, Bolivia
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Ranked #23 of 43 Hotels in Santa Cruz
A recent review
4 of 5 stars Reviewed May 9, 2013
muddasally St. Michael, Barbados
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19 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
St. Michael, Barbados
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 9, 2013

The Gran Hotel in the centre of the city is ideally located for easy access to the main plaza, about 21/2 blocks away. There was an atrium where breakfast was served . The coffee was excellent as well as the local fruit, juices and other dishes. The rooms were very spacious with a big king size bed and all the... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
102 reviews 102 reviews
84 hotel reviews
400 helpful votes 400 helpful votes
2 of 5 stars Reviewed July 25, 2012

Stayed here when the American Airlines flight broke down and they paid for the hotel. Now it could be that they were just not used to the number of people checking in and had not checked all the rooms but our room was a dump! I probably should have gone back to reception and demanded another room but after being... More

Was this review helpful? Yes 1
Miami, Florida
Top Contributor
54 reviews 54 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed June 19, 2011

Everything is so wrong with this property that I don't know where to start. I can remember few hotels where I've felt so helpless. I encourage everyone not to stay here. It's extremely expensive for what you get. I was staying for 3 nights but after the 1st one I left immedately and checked in Cortez Hotel, also in the... More

Was this review helpful? Yes 2
Paris, France
Top Contributor
193 reviews 193 reviews
192 hotel reviews
407 helpful votes 407 helpful votes
4 of 5 stars Reviewed March 27, 2011

Every town in Latin America has a 'Gran' Hotel. I look for them. They are located in the center of downtowns, are built big and first-class, and are invariably a generation out-of-date. Gran Hotel Santa Cruz is a prime example. (plaque in lobby: 'since 1952') This one has a nice, big atrium restaurant and does a trade in meetings. Pool... More

Was this review helpful? Yes 2
Geneva, Switzerland
Top Contributor
80 reviews 80 reviews
37 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 16, 2010

This hotel has seen better days, and might need some attention. Some colleagues has problems with showers in the morning, such as not having hot water or not having water at all. Staff was so-so.

Was this review helpful? Yes 2
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 13, 2010

As previous reviews have noted, a major decorative overhaul is looong overdue at this 70s relic. However if you want a large clean room with a good bed and decent bedding, good bathroom, wifi, TV and minibar, attentive friendly service and a central location, it's fine. The pool is large and deep, and although the water is mysteriously opaque, it's... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2010

I wanted to write a review of this hotel since I'll be going back their for another weekend soon. I was there back in Sept 2009 for 2 weekends. The staff is great. Always courteous and always available to assist. From the point of booking to the point of checking out- I had a pleasant experience. Their location was great... More

Was this review helpful? Yes 1
la paz
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2009

I stayed in this hotel for three days, found the rooms to be huge, and very comfortable, excellent breakfast included in the rate, the staff was friendly and helpful ( dont speak spanish), location was perfect for my business trip, I thoroughly enjoyed my stay.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 18, 2009

The accomodations are very old. It appears to have been luxurious one day, but not anymore. The room is dusty and my friend got an allergy from being there. If you open the windown (bedroom's), you will see lots of pigeons outside and their dirt, which is a little disgusting. The blanket is old too. It's located downtown, which is... More

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New York
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 18, 2007

The Gran Hotel looks very grand from the outside, and the reception people are very friendly. However, there were several disappointments during our stay. The service people say they will do things and then don't - they said they would replace my broken refrigerator four times, but never showed up. There were consistently ants crawling over the food at breakfast.... More

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Additional Information about Gran Hotel Santa Cruz

Address: Rene Moreno 269, Santa Cruz, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #23 of 43 Hotels in Santa Cruz
Hotel Class:5 star — Gran Hotel Santa Cruz 5*
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