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All 43 Santa Cruz hotels

Camino Real Hotel

3.5 of 5 Hotel   |   Av. San Martin y 4to. Anillo, Santa Cruz 2130, Bolivia
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Camino Real Hotel
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Ranked #2 of 43 Hotels in Santa Cruz
A recent review
5 of 5 stars reviewed 1 week ago
Puigfox Mallorca
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176 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mallorca
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Compact hotel ( compared to some enormous old places ) with efficient services. Nice lobby with bar with food menu. Large swimming pool. Very nice modern rooms and bathrooms. Great wifi and very pleasant staff. As mentioned in other reviews, there is a brand new very large shopping mall right across the street. No you will not find Bolivian souvenirs... More

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Ma. Alejandra A, Director Comercial at Camino Real Hotel, responded to this review

Dear guest    We are pleased to greet you and at the same time we express our appreciation for your preference to our hotel. Comments like yours motivate us to keep improving, and we ask you to allow us to share our commitment to providing the best service to each and every one of your stays with us. We look... More

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time in Santa Cruz and good hotel. Room is excellent, well equipped, nice pool and facility. What could improve is wifi fee and the offer of the breakfast. They don't offer transportation that can be charged to the room. In front there is a nice shopping mall, for the rest you need to take a taxi for every place... More

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Ma. Alejandra A, Director Comercial at Camino Real Hotel, responded to this review

Dear guest: We are pleased to greet you and also express our thanks to you for choosing our hotel. We also express our commitment to providing the best service and strengthen the shortcomings you mention it. We hope to have you back soon. Best Regards, More

Santiago
Top Contributor
87 reviews 87 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel appears to only have a few years and some additional construction was going on, but without bothering. Nice architecture, well kept, good service. Didn't try the restaurant, but a sandwich in the bar wasn't that attractive. Has a great pool. Rooms (at least those facing the pool/garden) are ample and comfortable, good beds, AA that works well and... More

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Ma. Alejandra A, Director Comercial at Camino Real Hotel, responded to this review

Dear guest: Thank you for choosing our hotel and the services we provide. Thanks to customers like you we feel motivated to continue improving every day to offer the best services and making us worthy of your preference again. We will take note of your comments and feedback, once again thank you very much. We hope to have you back... More

MartinsNYC
2 reviews
5 of 5 stars Reviewed August 16, 2014

Excellent service. The staff was impressive, very polite. I stayed by the new tower where they have an indoor heated pool on the first floor, and another big outdoor pool. Also, they have a little soccer field by the outdoor pool. My room was huge - the size of a 1 bedroom apt, with a full kitchen. The bed was... More

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Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review
Google Translation

Estimado huésped: Agradecemos el tiempo que tomó para colocar su opinión en este sitio; también nos gustaría agradecerle su retroalimentación... More

Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

I appreciated my 3 weeks stay in this hotel (business trip). Positive points: - Huge pool, small gym room and spa - Large choice of food for breakfast, lunch and diner - Walking distance to the shopping Mall Ventura, with Hard Rock Café, cinema... Negative points: - Very bad sound isolation (you can hear the neighbor flush toilets, sneeze...) -... More

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Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review

Dear guest: Thank you very much for your reviews and suggestions; we are working on all the aspects you mentioned in order to provied you a next stay whit us pleasent. We hope to have you back soon. Kind Regards, More

Contributor
14 reviews 14 reviews
3 of 5 stars Reviewed July 7, 2014

The rooms are huge, but old fashioned and don't even offer an iron and an ironing table. If you request one, they will send you a half table, that you have to use on top of a regular dining table, and a veeeery old iron, without any steam. But the most annoying piece is the internet. Is simply does not... More

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Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review

Dear Guest: We deeply sorry for the bad impression you take in your last stay whit us. We want to let you know that we are currently in the process of modernization and working on the solution and improvement of each of the aspects mentioned. We appreciate the part of your time taken to write you review and also thank... More

venezuela
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 30, 2014

I'm still here, just hoping to finish the day to go back home. Service is ok, food in the restaurant is less than average, so, please go outside to get a decent meal. Rooms are ok, nice, clean and well ventilated but AIR Conditioner is not working, yes, it doesn't work in a hot city like this. I called a... More

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Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review

Dear guest: We really sorry for all the incoviniences caused during your stay whit us. We wanted to let you know that we are making new investments in order to improve the air conditioning and we working in all the suggestions you made. We hope that in your next trip to Santa Cruz you stay whit us and be able... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 28, 2014

Average hotel for the price. I stayed a day and a night with family, april 2014. Rooms are spacious and have a nice view but are very basic....old beds, old drawers and yes, old sheets. The hotel is begging for a refurbishment/renovation. On the positive side: it is within walking distance to the new Ventura Mall, the Hard Rock Cafe... More

Was this review helpful? Yes
Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review

Dear guest: Thank you very much for your feedback. We wanted to let you know that we have new tower in the hotel whit modern infrastructure so we hope to have you back soon so you can enjoy them. Kind Regards, More

Rio de Janeiro, RJ
Top Contributor
74 reviews 74 reviews
38 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 15, 2014

I stayed in the tower which is very nice...its new and the rooms are well appointed. the new hotel is great. The older hotel is not as nice... I found the breakfast to be very plain and boring after 3 days of eating the same food. The meeting rooms were pleasant but a little bit worn...Overall from what I saw... More

Was this review helpful? Yes
Ma. Alejandra A, Commercial Manager at Camino Real Hotel, responded to this review

Dear guest: We are really glad to kno that you enoy your stay in our new tower. Thank you very much for your comments for us is really important to know the opinion of our customers in order to evaluate the improvements or cahnges we can do. We hope to have you as our guest in your next visit to... More

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Additional Information about Camino Real Hotel

Address: Av. San Martin y 4to. Anillo, Santa Cruz 2130, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Camino Real Hotel 3.5*
Number of rooms: 112
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