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Novotel Orisha Cotonou

Boulevard de la Marina | 08 BP 0929, Cotonou 0, Benin
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1 room 1 adult
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Novotel Orisha Cotonou
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170 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

My experience of 5 nights at the hotel convinced me of the pleasant atmosphere in the common areas. The cabana style sunbathing beds at the pool are perfect to enjoy, for hours of relax, the sun of Benin that comes through the haze. The lobby, restaurant and bar are calmed environments with an exquisite selection of music and an outstanding... More 

Helpful?
Thank Camilo Solinti S
Fehraltorf, Switzerland
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 14, 2015

A Novotel should always be a secure value and this one is. But there is a few things that require overhaul. The lobby is very spacious and nice. The bar as well. Smoking policy in the premises completely ridiculous for the year 2015! Rooms are ok but floors are old and shabby for the price. The bathroom's sink did not... More 

Helpful?
Thank chrischi000007
Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We... More 

Level Contributor
1,003 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 460 helpful votes
3 of 5 stars Reviewed November 4, 2015

I've stayed here over 6 years ago... and again last weekend. Wow has the place aged, and rooms esp need upgrades. Service was friendly, esp in the restaurant and bar. Free breakfast buffet. Checkin and checkout were efficient. Good meeting facility on site--- several rooms of different sizes available, with good tea/coffee break service. Nice swimming pool--- outdoors and good... More 

Helpful?
Thank jenabaindelhi
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mr jenabaindelhi, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. We have taken note of your remarks. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward... More 

Nairobi, Kenya
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 31, 2015

I had a fairly good stay at the Novotel, Cotonou. The rooms are large and clean - good bed. TV is old but will do - you get the news. The room is basically furnished - nothing very fancy but frankly quite okay for the business traveler There's a good bar next to the reception. The breakfast is okay, wide... More 

Helpful?
Thank Kim K
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mr AKIM, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. We have taken note of your comments. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward... More 

Arlington, Virginia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 28, 2015

The hotel is in desperate need of a makeover. -The hallways are rundown and smell moldy, and the rooms have the same issue. -Rooms need new furniture, including new beds. Currently the beds are very close to the floor, and my mattress was lopsided. Duvet had mosquito blood on my arrival. Everyone in our group was kept awake at least... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank khark
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mrs Khark We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize.... More 

Travelers are raving about these Cotonou hotels

South Wales
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 21, 2015

The setting of this hotel is its main plus point. The hotel is in a quiet location near to the sea and the hotel gardens are beautiful with an array of flowers, birds and insects to please the eye. The swimming pool is well-maintained and great for cooling off in the heat of the day. I lunched and dined in... More 

Helpful?
Thank L0mbard0
Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Customer, It is with particular attention that we have read your comments about your stay at Novotel Orisha Cotonou. We are eager to provide the best quality service, therefore your opinion is very valuable. We sincerely apologize for the poor service offered to you. We have taken note of your comments and can assure you that the necessary measures... More 

Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2015

A bit run down, poor connectivity in some of the rooms. Not fit to be a four star hotel, not meet the standard of Novotel brand. Bed height is very low, mattress wasn't firm. Location, pool and greenery in the open areas are a plus

Review collected in partnership with Novotel Hotels

Helpful?
1 Thank krismn27
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher Monsieur KRIS, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de... More 

Lagos, Nigeria
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 10, 2015

The property is nice, in a great location, very family friendly with park n pool - we were two families with four kids and had fun..... Nearest beach is a 10 minute walking distance , nearest and biggest shopping mall is also 5 minutes away.....airport is 10 minutes away.... Overall good location, good food, comfortable stay for us !

Helpful?
Thank Kapil V
Richard R, Manager at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher M. KAPIL, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. C’est avec grand... More 

Raipur, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

This is very surprising to see a beautiful hotel at Place Like Cotonou ( Benin) . The appearance of hotel is very pleasant with a big compound inside Garden and swimming pull. staff of hotels were helpful. hotel IBIS is also in same compound.

Helpful?
Thank Jainumesh
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher Monsieur Jainumesh, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. C’est avec grand... More 

Karlskrona, Sweden
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 19, 2015

During my short stay I had the chance to visit three hotels even though I only stayed at Novotel Orisha. Staff at Orisha is very friendly and when I showed my Accor hotel membership card (never used before) I was upgraded to suite at the same price. The suite however was not so fancy but had an extra Conference room... More 

Helpful?
1 Thank KTBergsten
Richard R, Manager at Novotel Orisha Cotonou, responded to this review

Dear customer, We thank you for your comments. We are making evrything posible to keep up the standards and to serve you better days after days. Once again thanks for your encouraging words. Best regards More 

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