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Novotel Orisha Cotonou

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Boulevard de la Marina | 08 BP 0929, Cotonou 0, Benin
Best prices for: 1 room 1 guest
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Novotel Orisha Cotonou
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Novotel Orisha Cotonou
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145 reviews from our community

Traveler rating
    13
    62
    47
    16
    7
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12
7
31
108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Karlskrona, Sweden
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

During my short stay I had the chance to visit three hotels even though I only stayed at Novotel Orisha. Staff at Orisha is very friendly and when I showed my Accor hotel membership card (never used before) I was upgraded to suite at the same price. The suite however was not so fancy but had an extra Conference room... More 

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Richard R, Manager at Novotel Orisha Cotonou, responded to this review

Dear customer, We thank you for your comments. We are making evrything posible to keep up the standards and to serve you better days after days. Once again thanks for your encouraging words. Best regards More 

Ikoyi Ile, Nigeria
1 review
5 of 5 stars Reviewed 1 week ago

I spent 4 nights in this hotel for a short vacation. The hotel is clean and quite. I had a good rest. The food was up to standard and not too expensive. I strongly recommend this hotel for business trip or vacation. I cant wait to be back in Novotel Orisha!

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Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Customer, We thank you for having chosen Novotel Cotonou for your stay while in benin. We have well noted your remarks. We thank you once again for your encouraging ords. best regards More 

Geneva, Geneve, Switzerland
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Good location hotel, but rather very poor services and maintenance. Staff not customer friendly nor approachable.. Rooms fairly decent and clean, but had major water leakage on the rug on two floors (2nd and 3rd floors), with tell tale evidence that this certainly has happened in the past - leaves a rather unpleasant odor in the hallway. Very small lounge... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Guest, We thank you greatly for your reports and the time taken to write it. We do take the maintenance of our property as a priority and we do all effeort to improve our services. Not later than a month ago, all the carpets in the corroidors of the rooms have been changed. They are brand new. The gym/fitness... More 

Travelers are raving about these Cotonou hotels

Benin
1 review
1 of 5 stars Reviewed 1 week ago

I'm sorry,, I tried "getting along" here. This is the second night I've waken up with roaches CRAWLING ON ME. Last time it was 230 in the morning and I asked for another room. He gave me the key and I checked the room before I moved all of my stuff and I noticed about 4 or so roaches crawling... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mook, We thank you for your remarks and sincerely apologize for the bad experience you faced while with us at Novotel Cotonou. We were facing a problem with the roaches and we have gone under a contratc witha new company to fight those and eliminae them. This was independant from our will as the causes remain still a mystery... More 

Lagos, Nigeria
Top Contributor
78 reviews 78 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 9, 2015

Its a nice, clean property in a very prominent location. A family friendly hotel with nice spacious rooms with extra sofa beds. We were very happy with the value we got for the weekend family package of two nights and three days. Hotel also provides free shuttle to the nearby airport though airport is just 10 minutes away due to... More 

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Richard R, Manager at Novotel Orisha Cotonou, responded to this review

Dear Mr Kapil, We thank you for your comments. We hope to see you again in our property to show you our new beddings and surroundings. Best regards More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2015

I am writing this post as I just checked in at this hotel two days ago. Rooms are clean and at European standards (same your would have at any Novotel around the world). the staff are helpful, attentive and always smiling; they are also very helpful shall you require any advice on the city . Backyard of the hotel, there... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Adil, Thanks a lot for your comment. We would be happy to meet up with you when next in Cotonou. Best regards More 

Virginia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 18, 2015

I have been told this is a pretty good hotel for Africa. It was OK. The room has a bed that sits on slats, so it was not real comfortable. There was also a couch that wasn't real comfortable either. The room has a small refrigerator and a hot water pot for making coffee which was nice. The air conditioning... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Virginia, We thank you for your comment. We are in process to change all our beds in the hotel. Novotel Worldwide has changed all their beds into "Live and dream" concept. Those should be delivered within the next two months. We hope to see you again at Novotel Cotonou. Best regards More 

Denmark
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 2, 2015

This was my first stay here. By the approach, and entrance you would expect more. Love that it is 5 minutes from the airport. Arrival didn't go down well. He tried checking in two at a time. So what should have been a service (I think) ended up being a joke. No attention, slow, rude... First room was a smoking... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mr Stofert, We thank you for taking the time to give us your comments. We are sorry for the "rough" experience you faced while at our hotel. We constantly give training to our staff to improve our performances and when next in Cotonou it iwill be a pleasure to meet up with you. Best regards More 

Lagos, Nigeria
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 14, 2015

We stayed at the hotel during Christmas. The best part is the pool but they have a timing so make you ask for it beforehand. The breakfast is decent Continental Breakfast with few Vegetarian option like Curd, Milk, Bread, Juices, Dry fruits, Fruits, etc. They have taxi stand. There is big mall nearby about 5-7 min drive. There are good... More 

Was this review helpful? Yes 1
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Jay, We thank you for your comment. We are sensitive about those and your remarks to umprove our services are well taken care of. Best regards More 

Tripoli, Lebanon
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 5, 2014

- Secure & clean ( not super clean but god). - low quality food... but not sure if you can find better outside. yet, you can find cheaper for sure - located in the same 'compound' as IBIS Hotel. Yet, my local contact proposed Novotel as a better place ( it is more expensive too) If you set your expectations... More 

Was this review helpful? Yes
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Farrouk, We thank you for your comments. We have well taken note of those. Best regards More 

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