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Novotel Orisha Cotonou

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Boulevard de la Marina | 08 BP 0929, Cotonou 0, Benin
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1 room 1 guest
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Novotel Orisha Cotonou
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157 Reviews from our TripAdvisor Community

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Traveler rating
    14
    69
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    7
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116
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (41)
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South Wales
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting of this hotel is its main plus point. The hotel is in a quiet location near to the sea and the hotel gardens are beautiful with an array of flowers, birds and insects to please the eye. The swimming pool is well-maintained and great for cooling off in the heat of the day. I lunched and dined in... More 

Was this review helpful? Yes
Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Customer, It is with particular attention that we have read your comments about your stay at Novotel Orisha Cotonou. We are eager to provide the best quality service, therefore your opinion is very valuable. We sincerely apologize for the poor service offered to you. We have taken note of your comments and can assure you that the necessary measures... More 

Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A bit run down, poor connectivity in some of the rooms. Not fit to be a four star hotel, not meet the standard of Novotel brand. Bed height is very low, mattress wasn't firm. Location, pool and greenery in the open areas are a plus

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher Monsieur KRIS, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de... More 

Lagos, Nigeria
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 11, 2015

The property is nice, in a great location, very family friendly with park n pool - we were two families with four kids and had fun..... Nearest beach is a 10 minute walking distance , nearest and biggest shopping mall is also 5 minutes away.....airport is 10 minutes away.... Overall good location, good food, comfortable stay for us !

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Richard R, Manager at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher M. KAPIL, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. C’est avec grand... More 

Raipur, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2015

This is very surprising to see a beautiful hotel at Place Like Cotonou ( Benin) . The appearance of hotel is very pleasant with a big compound inside Garden and swimming pull. staff of hotels were helpful. hotel IBIS is also in same compound.

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review
Google Translation

Cher Monsieur Jainumesh, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. C’est avec grand... More 

Karlskrona, Sweden
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 19, 2015

During my short stay I had the chance to visit three hotels even though I only stayed at Novotel Orisha. Staff at Orisha is very friendly and when I showed my Accor hotel membership card (never used before) I was upgraded to suite at the same price. The suite however was not so fancy but had an extra Conference room... More 

Was this review helpful? Yes 1
Richard R, Manager at Novotel Orisha Cotonou, responded to this review

Dear customer, We thank you for your comments. We are making evrything posible to keep up the standards and to serve you better days after days. Once again thanks for your encouraging words. Best regards More 

Ikoyi Ile, Nigeria
1 review
5 of 5 stars Reviewed May 14, 2015

I spent 4 nights in this hotel for a short vacation. The hotel is clean and quite. I had a good rest. The food was up to standard and not too expensive. I strongly recommend this hotel for business trip or vacation. I cant wait to be back in Novotel Orisha!

Was this review helpful? Yes
Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Customer, We thank you for having chosen Novotel Cotonou for your stay while in benin. We have well noted your remarks. We thank you once again for your encouraging ords. best regards More 

Geneva, Geneve, Switzerland
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 13, 2015

Good location hotel, but rather very poor services and maintenance. Staff not customer friendly nor approachable.. Rooms fairly decent and clean, but had major water leakage on the rug on two floors (2nd and 3rd floors), with tell tale evidence that this certainly has happened in the past - leaves a rather unpleasant odor in the hallway. Very small lounge... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Guest, We thank you greatly for your reports and the time taken to write it. We do take the maintenance of our property as a priority and we do all effeort to improve our services. Not later than a month ago, all the carpets in the corroidors of the rooms have been changed. They are brand new. The gym/fitness... More 

Travelers are raving about these Cotonou hotels

Benin
1 review
1 of 5 stars Reviewed May 12, 2015

I'm sorry,, I tried "getting along" here. This is the second night I've waken up with roaches CRAWLING ON ME. Last time it was 230 in the morning and I asked for another room. He gave me the key and I checked the room before I moved all of my stuff and I noticed about 4 or so roaches crawling... More 

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Mook, We thank you for your remarks and sincerely apologize for the bad experience you faced while with us at Novotel Cotonou. We were facing a problem with the roaches and we have gone under a contratc witha new company to fight those and eliminae them. This was independant from our will as the causes remain still a mystery... More 

Lagos, Nigeria
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 9, 2015

Its a nice, clean property in a very prominent location. A family friendly hotel with nice spacious rooms with extra sofa beds. We were very happy with the value we got for the weekend family package of two nights and three days. Hotel also provides free shuttle to the nearby airport though airport is just 10 minutes away due to... More 

Was this review helpful? Yes
Richard R, Manager at Novotel Orisha Cotonou, responded to this review

Dear Mr Kapil, We thank you for your comments. We hope to see you again in our property to show you our new beddings and surroundings. Best regards More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

I am writing this post as I just checked in at this hotel two days ago. Rooms are clean and at European standards (same your would have at any Novotel around the world). the staff are helpful, attentive and always smiling; they are also very helpful shall you require any advice on the city . Backyard of the hotel, there... More 

Was this review helpful? Yes
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Adil, Thanks a lot for your comment. We would be happy to meet up with you when next in Cotonou. Best regards More 

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