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All 14 Cotonou hotels

Novotel Orisha Cotonou

3.0 of 5 Hotel   |   Boulevard de la Marina | 08 BP 0929, Cotonou 0, Benin
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Novotel Orisha Cotonou
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Ranked #5 of 14 hotels in Cotonou
A recent review
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111 people have reviewed this hotel

Traveler rating
    7
    56
    30
    12
    6
See reviews for
10
5
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82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Turkish first
  • Any
English first
Moscow, Russia
Top Contributor
127 reviews 127 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Quick service for check in past midnight, airport pick up & drop off free of charge (even late flights) Clean & modern room. Friendly cleaning staff. The site (hotel compound) is beautiful, had a pool, garden, parking (free) and is shared with another Accor hotel (Ibis). There is a gate and security guards 24/7 to avoid unwanted characters. Significant setback... More

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Lagos, Nigeria
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2014

I stayed in this hotel in for 3 nights. Conclusion: terrible. The room, bathroom and even the coffee amenities tray were full of cockroaches. I couldn't believe that in a Accor Group hotel, there is no fumigation. Even at night, there was no receptionists, only a security guy at the lobby, and he was even having dinner at the front... More

Was this review helpful? Yes 2
New York
Top Contributor
50 reviews 50 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 6, 2014

We enjoyed our stay at the Novotel. The location was quite good, breakfasts enjoyable, and the grounds were quite nice. Service was good particularly if you have some French language. That really goes a long way. Internet a bit slow. On the whole we liked our stay and would recommend the hotel. The rating ofcourse , is relative for Cotonou.

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Amsterdam, The Netherlands
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 30, 2013

A Novotel like anywhere else in the world, except close to a tropical beach. We took the mid-night flight back to Europe, and expected the hotel to allow us to stay a couple of hours longer - like so many other hotels in similar situations allow you to do (the best hotels we have stayed in did not charge anything,... More

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Sir, We would like to first wish you and your loved ones a Happy New Year 2014. We have received your comments for which we greatly thank you. We have well noted your remarks and be rest assured that they are well analysed and looked through to find a suitable solution for customers facing the same as you did... More

Albany, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 15, 2013

Great Location, quick service and excellent breakfast. I quite enjoyed my stay here. On the second day I had an asthma attack and the hotel staff were very supportive in me getting treatment and medication. Great location too.

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Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Sir, We greatly thank you for your comments. The whole team joins me to assure you that your well-being and your confort are our aim. While waiting to welcoming you once more at Novotel Cotonou Orisha, Best regards More

Brussels
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Was there for official 2-day event. Service was certainly up to standard. Restaurant and bar compensate for a certain lack of charisma in the overall structure (rooms, especially: they are ok but probably too formatted on French standards). Location is super.

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Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Sir, We have received your comments and thank you greatly for those kind words. The whole tream joins me to tell you that your well being is our aim and we do everything possible to achiev such. While waiting to welcoming you once more at Novotel Cotonou Orisha, Best regards More

Haarlem, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2013

It is a decent hotel for Benin. Nice rooms, good bar and restaurant and great swimming pool. Close to the airport and city centre and smiling porter/security. The beds at the hotel are a little old, but still good.

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Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Iwan, We thank you greatly for your comments and your time in writing those. We are also in the process of changing all the beds as per Novotel Worldwide Policy. Best regards More

Deinze, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2013

Just spent some days in my trusted Novotel in Cotonou which feels like coming home as always. I have spent several nights in this hotel for the past 3 years and where is was slightly dissatisfied the first time I have now noticed that thanks to the new management my rating went from average to excellent! Top staff, always friendly... More

Was this review helpful? Yes 1
Richard R, Directeur général at Novotel Orisha Cotonou, responded to this review

Dear Jan, We would like to thank you for your comments and the time you took in writing those. We have shared all those with our staff. Be rest assured that we, at Novotel Cotonou make all necessary efforts to make your stay a pleasant one. Best regards More

Beirut
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 17, 2013

You don't have much choice in Cotonou, but that does not excuse bad treatment of customors. The location and rooms are fine, but the reception staff were rude and I could never talk to a manager as they were always unavailable. I asked to have a double billing for breakfast removed from my bill, but frankly gave up as at... More

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Richard R, General Manager at Novotel Orisha Cotonou, responded to this review

Dear Madam, We thank you for your comments and for the time taken to share your experience with us. The whole team joins me to express our sincere apologies for such misbehaviour from our part. Be rest assured that everything is put in place for such not to re-occur. Your well being and your confort are at the centre of... More

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Additional Information about Novotel Orisha Cotonou

Also Known As:
Novotel Orisha Cotonou Hotel
Novotel Orisha Cotonou Hotel Cotonou
Novotel Cotonou
Cotonou Novotel
Address: Boulevard de la Marina | 08 BP 0929, Cotonou 0, Benin
Location: Benin > Littoral Department > Cotonou
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 14 hotels in Cotonou
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Orisha Cotonou 3*
Official Description (provided by the hotel):
The Novotel Orisha Cotonou is a 3 star hotel enjoying a seaside location in the centre of Cotonou, close to the two major convention and events centres, the Palais du Congres and the CIC. The hotel offers 110 airconditioned rooms, a restaurant, two barsand five conference rooms for meetings and seminars. This 3 star hotel is equally suited to a business trip or a holiday in Cotonou with your partner or family. The hotel also features a private car park, a swimming pool and a tennis court. ... more   less 
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