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Mercure Alger Aeroport

Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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1 room 1 adult
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Mercure Alger Aeroport
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397 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Needs more maintenance during my all stays. Observed that the maintenance is very poor in all the corners. Walls and roofs also the bathrooms... they need to do more maintenances... ... .. . .. . .. . . .

Helpful?
Thank Ali N
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, Thank you for staying at Mercure Alger Aeroport, and for taking the time to share your feedback with us. I have noted your comments with great interest and we are all sorry that your experience was not up to your expectations. I would like to apologize personally for all that you have felt during your stay, and for... More 

Kalajoki
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel looks nice and attractive. Restaurants and lobby bar is nice and food is excellent and deserts are very godd and delicious. Hotel rooms are not so good conditition, wall papers are old - but toilet is clean like room. Shower and bath is not so good - but appr. rating is ***.

Helpful?
Thank Poopi100
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve... More 

Stavanger, Norway
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2015

This is the second hotel we have tried in Algiers. Only spent one night, but had a good rest after a long trip. The room was clean and staff very friendly. Airport pickup by the hotel van was seemless even though we were six in our group and we arrived somewhat late on a Saturday night. Decent wifi. I would... More 

Helpful?
Thank SIK-92Driver
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, Thank you for choosing Mercure Algiers for your stay. We really appreciate your constructive feedback and would like to ensure it has already been shared with our team. Looking forward to welcome you back. Best Regards Ard LAMBRECHTS General Manager More 

Antwerp, Belgium
1 review
2 of 5 stars Reviewed December 26, 2015

Year after year I am staying in this hote not because it is good but because there are no alternatives. Although the hotel is old, a few years ago at least there was some atmosphere. Today you become depressive if you have to stay more than 3 days - toilets in lobby, first floor brooken for more than 2 years,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank filip601
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, At first I would like to thank you for taking the time to post a comment on Tripadvisor, following your recent stay at Mercure Alger Aeroport. Any comments from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I would like to apologize personally for all that you... More 

Travelers are raving about these Bab Ezzouar hotels

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

Stayed at the Hotel Mercure for 10 nights on business. Positive points were that the staff were friendly and helpful and it is located approximately 10 minutes drive from the airport. Courtesy shuttle is also a nice plus. Negative is that it is a little dated and despite the room being non smoking it did smell of smoke. I ate... More 

Helpful?
Thank Joe M
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 18, 2015

This was my first stay at the Mercure Alger aeroport and it was very pleasant. I had a room on the third floor and the although the room was a bit old it had all the comfort needed. Very comfortable bed and clean bathroom. Big plus was the free minibar. During my stay I tried all the restaurants in the... More 

Helpful?
Thank 120diegov
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Padua, Italy
1 review
2 of 5 stars Reviewed November 1, 2015

I stayed there for the second time in 2 years and I reconfirm the impression that for a 4 stars hotel, with prices for 1 night above the average, you should expect much more than an old room. Think I will change hotel next time.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 2202nick
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Nick, At first I would like to thank you for taking the time to post a comment on Tripadvisor, following your recent stay at Mercure Alger Aeroport. Any comments from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and we... More 

Subbiano, Italy
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

O really liked the room, they gave me the corner one. The food was really delicious. I took two times the "trio" menu. Starters buffet raste good, then I took for two times in a row the dish of the day. First night ot was a really angry looking fish, with a delicate taste. Second night I still decided to... More 

Helpful?
1 Thank LeonardoRa
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear LeonardoRa, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your... More 

Nice, France
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 31, 2015

It's a fine hotel for a business stay. Rooms are spacious, with free soft drinks, the breakfast is rich, restaurant makes good food, there's a functional gym and a large outdoor pool. But the hotel must be a bit old, it shows from worn out materials. Unfortunately, it looks like personnel are not well managed. They don't clean up tables... More 

Helpful?
2 Thank Andrea M
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 31, 2015

This hotel should never be rated as 5* as everything about it is 3* and a bit less. Food is very basic. Service is terrible. Uncomfortable bed and pillows. Far too expensive for it offers. Very bas. I will never recommended it to any one honestly

Helpful?
2 Thank Ronak H
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Ronak.H, Thank you for taking the time to share your feedback and your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I... More 

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