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Mercure Alger Aeroport

Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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Mercure Alger Aeroport
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324 reviews from our community

Traveler rating
    8
    67
    110
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    58
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14
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257
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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washingtondc
Top Contributor
50 reviews 50 reviews
36 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed yesterday NEW

OK, step back Mr. Rose and admit that the rooms are pretty ok with nice appointments, free wife, a decent shower, in room safe, complementary drinks and coffee service, the stuff expect from an internaional hotel chain. The consierge was knowledgeable and friendly. The bar drinks hit the spot at night even at $20 for a double scotch. So what's... More 

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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

- This hotel is seriously OVER-RATED and OVER-PRICED at USD200/night (note: stay 20-21 May 2015). - The room's furniture and design is so old and ceiling board near by bathroom almost dropped, water pressure of shower is too low, almost like dripping. - The concierge staff are friendly and helpful, waiters at breakfast restaurant are average and the WORST goes... More 

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A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.... More 

Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week split in 2 parts in May. I was expecting a poor place based on some comments I have seen & heard. I was surprised. I found the hotel to be good. It is close to the airport and with the traffic in Algiers, phew, that is a relief. All the staff I encountered during my... More 

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A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Pillaia, We very much appreciate your comments regarding your stay at the Mercure Alger. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Travelers are raving about these Bab Ezzouar hotels

Emirate of Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i am reallly shocked to see the name of mercure on this property,the shower ,carbet is stinky ,old ,there is nothing new here but the TV. staff is very nice and friendly .i can not complain about them ,but the hotel ,is not wors it 160 euro what we are paying ,,, if i could i will check out and... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.... More 

Evian-les-Bains, France
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have booked a room via internet for my manager next week. I have been trying to get in touch with this hotel for the past 8 days, either by phone or by mail. Nobody EVER answers the phone. I've tried again this morning and let my phone ring for 10 minutes ! I have received no reply to my... More 

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A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Celine , Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. We are sorry to have missed your call; please accept our sincere apologies. For your future reservation, please contact us on H3173@accor.com or on 00 213 21 24 59 70 At Mercure, we strive to provide a superior service... More 

Cluj-Napoca, Romania
Top Contributor
66 reviews 66 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed April 13, 2015

The Mercure has been our by default choice as the other hotels close to the airport were all full. Its position is a real plus (next to a brand new mall, to inexpensive street restaurants), but it really feels that a huge change is needed in the rooms (old fashioned fourniture, stains on the carpets, leaking faucets in the bathroom...).... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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