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All 2 Bab Ezzouar hotels

Mercure Alger Aeroport

4.0 of 5 Hotel   |   Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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Mercure Alger Aeroport
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Ranked #2 of 2 Hotels in Bab Ezzouar
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288 reviews from our community

Traveler rating
    8
    64
    101
    69
    46
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14
14
35
227
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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Seattle, Washington
1 review
1 of 5 stars Reviewed 2 days ago NEW

This is not worth its 4 stars. Room feels empty. Facilities basic looking like a 1 star hotel. Floor is dirts with traces of rust (yes, rust AND dust) on the carpet. TV is not a flat screen, its the kind of TV that records VHS like 20 years ago. The hotel itself looks magnificent. However thenkoment you step into... More 

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Opava, Czech Republic
Top Contributor
75 reviews 75 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel is very good located, but is crazy expensive for services which offers. If you are lucky and they give you renovated room most probably it will be clean but even rooms are renovated are not nice enough. Check in and check out is chaotic.

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A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Travelers are raving about these Bab Ezzouar hotels

Istanbul, Turkey
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When I first entered the hotel I was glad to see how modern and well design the lobby looked like, but after checking in and using the elevator to go to my room, I started to be suspicious. The elevator is so old that I didn't even feel safe taking it, as it gave me the feeling that it wasn't... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Stockholm, Sweden
Top Contributor
53 reviews 53 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 29, 2014

I stayed five nights at the hotel while on business trip. The hotel and rooms are not is not really modern. There was also a problem with elevators so it was much more reliable to take the stairs the use them.

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 10, 2014

Rooms are of an acceptable size but lighting is extremely poor in the main room. Lighting in the bathroom is acceptable. The room only seems to be half renovated with a modern IKEA-ish headboard, carpet tiled floors and drapery but very old desk, closet and bathroom. Room temperature was good. However colleagues of mine had difficulty with their room temperature... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

London, United Kingdom
Top Contributor
72 reviews 72 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed November 22, 2014

At best mediocre rooms for an outrageous price, but if you want to stay by the airport because of a late / early flight then you can chose between this one or the adjacent Ibis, which is a part of the same group with similar pricing. On the plus side, the airport shuttle does run as promised, and free wifi... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Dubai
Top Contributor
71 reviews 71 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 16, 2014

I have stayed here before and promised myself not to come back but never say never, especially in Algiers where hotels are limited and the good ones full up quickly! So I came back and it still is terrible: poor customer service, poor room cleaning, gym is very old and food is nothing to write home about. I ordered the... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Jeddah, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

Old hotel and it shows. Differed maintenance all over. Bad service. dripping water. Calls to front desk and maintenance desk went unanswered. Check-in process was slow. Electrical sockets are various countries and confusing. AC control was confusing

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

1 review
3 of 5 stars Reviewed October 5, 2014

I have been there last week and without talking about the expensive price that doesn't meet the expected quality. I would appreciate if customers' care courses are planned for the staff by sheraton staff if possible. Nevertheless nice place for business ONLY. I shall be back there as i have no plans to change it for my business at least... More 

Was this review helpful? Yes
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Alger Aeroport 4*
Number of rooms: 307
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Also Known As:
Grand Mercure Alger Aeroport
Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar

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