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All 2 Bab Ezzouar hotels

Grand Hotel Mercure Alger Aeroport

4.0 of 5 Hotel   |   Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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Grand Hotel Mercure Alger Aeroport
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Ranked #2 of 2 hotels in Bab Ezzouar
A recent review
3 of 5 stars reviewed 5 days ago
A. H Abu Dhabi, United Arab Emirates
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200 people have reviewed this hotel

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    75
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    31
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154
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Riyadh, Saudi Arabia
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What's bad there: - overprice hotel. - unfriendly staff, they don't speak English and very poor Arabic. - Dusty rooms. What's good there: - high speed internet for free. - 3 salons for coffee - gift shops - very lovely lobby to sit in. - Rooms are good but sometimes i wonder if there's room service to clean up. Notice:... More

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PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Hobart, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

Sanity after a few months in rural establishments. My room wasn't huge but it had running water and was clean. BBC world news...first English for a long time. A positive experience, would stay here again if I ever return to Algeria.

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PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Gurgaon, India
1 review
3 of 5 stars Reviewed March 13, 2014

I stayed in the Hotel from 16th to 18th February,2014 and had mixed feeling.The greatest advantage of the Hotel is its location which is only about 2 km from Airport and a newly built Mall for some shopping. But the charges for the room was quite expensive considering the services & facilities provided.Lifts were really scary as the doors closed... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

London, United Kingdom
1 review
1 of 5 stars Reviewed March 12, 2014

As stated in other reviews, the only positive point for this old hotel is its excellent location. The room I stayed in was worn down, with dirty carpets, air condition out of order and without basic facilities like e.g. an electrical socket for your PC or phone in the room (had to charge it in the bathroom, or instead disconnect... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Travelers are raving about these Bab Ezzouar hotels

Lethbridge, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 4, 2014

We stayed at the Mercure for one night and the Ibis for one night and let me tell you the Ibis was far superiour in every way. The beds are as everyone has said, extremely poor and hard and a small tiny flat pillow. I did not sleep hardly at all all night. They wanted to charge us for drinks... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 16, 2014

The hotel was very nice and above my expectations, because on tripadvisor it has been given 3 star rating, but I say give it above 4 ratings. The interiors are very nice and people are very friendly. Below are the few points I would like to to corrected. 1. The services are very slow, even after saying to clean up... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 7, 2014

The only positive point for this old hotel is its excellent location. Everything else is so mediocre. Accor should feel ashamed branding this hotel as one of its chains and a Mercure also. On top of that it is way overpriced for the bad tired conditions and serivce offered but due to the lcoation it is full most of the... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 14, 2014

I book a room at december 2013 from Hotel Mercure Alger Aeroport for 2 nights between 16 December and 18 december 2013. File number was H9G-13U7. It was non refundable reservation. And i made the payment with my company credit card to Accor Hotel's call center while doing my reservation by phone. However I had a visa problem and i... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

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Additional Information about Grand Hotel Mercure Alger Aeroport

Also Known As:
Grand Mercure Alger Aeroport
Grand Hotel Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar
Address: Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Bab Ezzouar
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Mercure Alger Aeroport 4*
Official Description (provided by the hotel):
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 
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