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All 2 Bab Ezzouar hotels

Grand Hotel Mercure Alger Aeroport

4.0 of 5 Hotel   |   Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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Grand Hotel Mercure Alger Aeroport
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22%
Ranked #2 of 2 hotels in Bab Ezzouar
A recent review
4 of 5 stars Reviewed May 27, 2014
Bassit303 Houston, Texas
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222 people have reviewed this hotel

Traveler rating
    7
    53
    82
    47
    33
See reviews for
10
11
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171
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

It's really disappointing to see such a beautiful hotel badly managed. My brother stayed one night for his honeymoon in 2000 and it was fabulous at that time so, I decided to do likewise before flying to Turkey Istanbul. I stayed there for 2 nights on the 28th April 2014. The room smells the cigarette.Fridge not working (photo)The diner was... More

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A-Lambrechts, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure... More

Houston, Texas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 27, 2014

Stayed in this hotel for one night before flying out to Hassi Messaoud. Overall it was very smooth to check in. They spoke fluent English. The room was clean and had all the amenities in it. I felt safe. Breakfast buffet had a lot of selections. It is located by the airport so you can avoid traffic while flying in/out... More

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PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Alger Bab Ezzouar. C’est avec grand... More

Riyadh, Saudi Arabia
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 22, 2014

What's bad there: - overprice hotel. - unfriendly staff, they don't speak English and very poor Arabic. - Dusty rooms. What's good there: - high speed internet for free. - 3 salons for coffee - gift shops - very lovely lobby to sit in. - Rooms are good but sometimes i wonder if there's room service to clean up. Notice:... More

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PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Hobart, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

Sanity after a few months in rural establishments. My room wasn't huge but it had running water and was clean. BBC world news...first English for a long time. A positive experience, would stay here again if I ever return to Algeria.

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Gurgaon, India
1 review
3 of 5 stars Reviewed March 13, 2014

I stayed in the Hotel from 16th to 18th February,2014 and had mixed feeling.The greatest advantage of the Hotel is its location which is only about 2 km from Airport and a newly built Mall for some shopping. But the charges for the room was quite expensive considering the services & facilities provided.Lifts were really scary as the doors closed... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

London, United Kingdom
1 review
1 of 5 stars Reviewed March 12, 2014

As stated in other reviews, the only positive point for this old hotel is its excellent location. The room I stayed in was worn down, with dirty carpets, air condition out of order and without basic facilities like e.g. an electrical socket for your PC or phone in the room (had to charge it in the bathroom, or instead disconnect... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Travelers are raving about these Bab Ezzouar hotels

Lethbridge, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 4, 2014

We stayed at the Mercure for one night and the Ibis for one night and let me tell you the Ibis was far superiour in every way. The beds are as everyone has said, extremely poor and hard and a small tiny flat pillow. I did not sleep hardly at all all night. They wanted to charge us for drinks... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2014

The hotel was very nice and above my expectations, because on tripadvisor it has been given 3 star rating, but I say give it above 4 ratings. The interiors are very nice and people are very friendly. Below are the few points I would like to to corrected. 1. The services are very slow, even after saying to clean up... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Grand Hotel Mercure Alger Aeroport

Address: Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Mercure Alger Aeroport 4*
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Also Known As:
Grand Mercure Alger Aeroport
Grand Hotel Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar

34 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 
Number of rooms
307

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