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All 2 Bab Ezzouar hotels

Grand Hotel Mercure Alger Aeroport

4.0 of 5 Hotel   |   Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
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Ranked #2 of 2 Hotels in Bab Ezzouar
A recent review
4 of 5 stars reviewed 3 weeks ago
Yassine B London, Ontario
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235 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
1 review
1 of 5 stars Reviewed 1 week ago

Had to stay for only one night and I was glad it was only one night, I have seen better 2 star hotels, bed was like sleeping on a stone, had to unplug refrigerator because of noise, and besides all of that very expensive stay, you can stay in a real 5 star hotel anywhere in the world for this... More

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A-Lambrechts, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Milan, Italy
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want to select a business hotel in algiers , never choose this hotel. I tried it before, but this time really bad really bad experience. Full of moskito's, lift not working all the morning. Service does not exist, staff are not available. For the check in we had to wait up to 7pm since the room was not... More

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A-Lambrechts, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Travelers are raving about these Bab Ezzouar hotels

Edmonton, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel looks great form the outside but the rooms need renovations and service is not at the level of this hotel brand name. I suggest to hire competent staff to to get service improved. I suggest also to the manager to evaluate his staff.

Was this review helpful? Yes
A-Lambrechts, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed July 6, 2014

It's really disappointing to see such a beautiful hotel badly managed. My brother stayed one night for his honeymoon in 2000 and it was fabulous at that time so, I decided to do likewise before flying to Turkey Istanbul. I stayed there for 2 nights on the 28th April 2014. The room smells the cigarette.Fridge not working (photo)The diner was... More

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A-Lambrechts, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure... More

Houston, Texas
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 27, 2014

Stayed in this hotel for one night before flying out to Hassi Messaoud. Overall it was very smooth to check in. They spoke fluent English. The room was clean and had all the amenities in it. I felt safe. Breakfast buffet had a lot of selections. It is located by the airport so you can avoid traffic while flying in/out... More

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PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review
Google Translation

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Alger Bab Ezzouar. C’est avec grand... More

Riyadh, Saudi Arabia
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 22, 2014

What's bad there: - overprice hotel. - unfriendly staff, they don't speak English and very poor Arabic. - Dusty rooms. What's good there: - high speed internet for free. - 3 salons for coffee - gift shops - very lovely lobby to sit in. - Rooms are good but sometimes i wonder if there's room service to clean up. Notice:... More

Was this review helpful? Yes
PMartial, Directeur général at Grand Hotel Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

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Additional Information about Grand Hotel Mercure Alger Aeroport

Address: Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Mercure Alger Aeroport 4*
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Also Known As:
Grand Mercure Alger Aeroport
Grand Hotel Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar

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