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Comfort Inn

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3610 West Outer Rd., Arnold, MO 63010
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1 room 1 adult
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84 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a to spend a couple of nights in an emergency...staff was friendly and the hotel was clean. I will definitely tell friends and family from out of town to stay there. Great hotel for the right price.

Helpful?
Thank Patrick S
Melisa J, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stay was great. The housekeepers are amazing and got us everything we needed. Front seat was very fast at check in and easy to check out. They are close to the down town area so easy to get to attractions.

Helpful?
Thank Jennifer M
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Staff is awesome!! Stay is great and no issues! Welcomed by friendly faces and a great attitude from the start. All our needs met. Breakfast was good. Kids played in the pool then just a 25 min drive to down town to the arch.

Helpful?
Thank Jennifer H
Arnold, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

We woke up this morning and found our battery to be dead on our car. We couldn't unlock the doors at all. With the help of Roxanne and Jordan along with another guest they got into my car. Thank you for going above and beyond to help us get unstuck. We will definitely return on our next visit.

Helpful?
Thank Michele M
Melisa J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The Comfort Inn surprised me with the staff hospitality. Out of all the Choice Hotels I have stayed at this one was beyond one of the best ones. I was not expecting the updated pool area but it was very nice. Melissa and Roxanne were very helpful in the checking in process. I can see a future stay at Comfort... More 

Helpful?
Thank Brianna J
Kansas City, Missouri
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed December 9, 2015

We received a handicap-accessible room - I think it may have been the last room. The room is very out-of-date, walls had gouges in them, the sink was pulled away from the wall. The curtains had missing hooks so they hung askew and they also had spots where the backing had peeled off. Wifi did not work.

Helpful?
Thank ML7kc

Travelers are raving about these Arnold hotels

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 29, 2015 via mobile

We have stayed here multiple times and never had any problems and always enjoyed our stays. The pool and hot tub are great, very enjoyable for my kids. The rooms are very large and spacious. Breakfast is awesome! The problem with this stay was bed bugs. My kids and husband were bit and we finally found a bed bug when... More 

Helpful?
2 Thank Jessica D
San Antonio, Texas
1 review
2 of 5 stars Reviewed October 15, 2015 via mobile

The website picture shows the 2 queen room with a green upholstered chair. Our room had an empty space. Two desk clerks told me there were no chairs in the rooms. When I showed her the picture she admitted some rooms had the chair but our queen room wasn't supposed to have one. She said the picture was wrong. She... More 

Helpful?
Thank frthbuffy
SIKESTON
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 8, 2015

Rooms were not very fresh, went down to breakfast and there were no eggs or sausage available and the attendants were outside the hotel in the parking lot and not giving attention to breakfast items. I had to go find them to get more food available. That was at 8 am and not near the end of serving time. They... More 

Helpful?
Thank HEATH P
Myrtle Grove, FL
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed October 5, 2015 via mobile

The only blemish to an enjoyable stay was waking up to discover a charge on our bill for the in room safe. I didn't think that hotels tried that scam anymore. The desk clerk did remove the charge when asked to do so. Our room was very clean and well appointed. It was quiet and peaceful. We were able to... More 

Helpful?
Thank Rod P
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