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Value Place Arnold

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888 Arnold Commons Dr, Arnold, MO 63010
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Value Place Arnold
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39 Reviews from our TripAdvisor Community

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Traveler rating
    18
    8
    3
    1
    9
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3
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9
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
  • All months
    (39)
  • Mar-May only
    (9)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (5)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

So let's start from the beginning. I came here due to some training for a job. The company paid in advance and was given a confirmation number in which they turned around and gave me. I first got to the hotel at 11 pm. Went to the front desk gave them the confirmation to check in, I was then told... More 

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

1 review
1 of 5 stars Reviewed 1 week ago

This place is terrible!! The smell is horrid, management is non existent! You have to practically beg to get your room cleaned on the day they say they will clean it. If you like to listening to drunk arguments while your trying to sleep then this is the place for you. Staff spends most of their time outside smoking and... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

Travelers are raving about these Arnold hotels

Fort Dodge, Iowa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Run away from this Hotel as fast as you can. Its a disgusting place that will rip you off for every dime it can. It took over 3 weeks to get my room cleaned for the first time and over 2 weeks the second time. Was then charged for exchanging my towels instead of using them for the entire time.... More 

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have been staying here for about a month now, and the place is very very clean, safe, and quiet! Maggie the front desk clerk is helpful and has such a great personality as well as always having a smile on her face! The manager Stephanie really knows how to run the place and is always on top of her... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I read many bad reviews about this location and wasn't going to stay here but i'm so pleased that I did. Everywhere else was booked so I gave it a shoot and when I arrived value place was full but Stephanie was so awesome, she knew she was having a late night check out so she sent me to dinner... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stephanie is an awesome manager! It was a pleasure to meet her and the rest of the staff. The hotel itself is in a great location, very clean,very safe, and so much nicer than it use to be. The management has really turned this location around and I will be staying here every time I come into town.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Thank you for taking time out of your day to share your experience at Value Place Arnold. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stephanie the manager and Maggie her fearless sidekick are the perfect duo. They have a very challenging job and they do such a great job and always with their smiles in place. I feel very safe and the cleanliness is second to none. Better than what I expected. Thank you so much for a great stay! Keep those 2 and... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

1 review
5 of 5 stars Reviewed April 22, 2015

I have visited other VP hotels (particularly the one in St. Charles, MO) and by comparison, the Arnold location far exceeds them all - judging by what I have seen I think it has a lot to do with management...the Arnold location just feels safe and well run - the entire staff is responsive and on the same page. Stephanie... More 

Was this review helpful? Yes
Heather L, Public Relations Manager at Value Place Arnold, responded to this review

We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

Cuba, Missouri
1 review
5 of 5 stars Reviewed March 30, 2015

We were really impressed with the friendly management at this location, I think her name was Steffanie. We were treated very well above what we expected. I would take my family there again if we are traveling through that area.

Was this review helpful? Yes
Heather L, Public Relations Manager at Value Place Arnold, responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to... More 

1 review
5 of 5 stars Reviewed March 30, 2015

I just wanted to say this place was very clean felt very safe and the people that worked ther was very friendly expecially Stephanie the girl that works at the front desk was a lot of help i will definitely stay there again when I'm back in town

Was this review helpful? Yes
Heather L, Public Relations Manager at Value Place Arnold, responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

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