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Value Place Arnold

Hotel website
888 Arnold Commons Dr, Arnold, MO 63010
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Value Place Arnold
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43 Reviews from our TripAdvisor Community

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Traveler rating
    21
    8
    3
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    10
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (9)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (5)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Arrived on July 19th and was greeted by a very upbeat lady at the desk who got me checked in within minutes! Went to my room and was impressed at the cleanliness and roominess, the bed was very comfortable. I like the fact that they have full size refrigerators and not the small ones. I will most definitely stay again!

Was this review helpful? Yes
Duluth, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been here for a month, It's a great location with restaurants, fast foods, Walmart, and Lowe's all within walking distance. The staff has been great Stephanie, Maggie, and I think Debbie, and the rest of the staff are very helpful. The rooms are well organized, clean, and quiet, I like the fact that the 4th floor is non smoking.... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Thank you for your continued support. We appreciate you taking time to share your positive insight with us. We hope you continue to enjoy your stay and if there is anything we can do for you please let us know. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

When i got to value place i was automatically upset made a res. And flew from Atlanta and had no room when i got there. However after a night in a co workers room Neko Fields made it his mission to make sure that didnt happen again after the lady during the day didnt apologize or even seem to care.... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are sorry we did not have a room available for you when you arrived. We are glad to hear that our staff did what they could to make the rest of your stay enjoyable. Thank you for giving Value Place another chance. We hope you choose to stay with us again in the future. More 

Pekin, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I just want to ask Stephanie why you would take my reservation if you had no intention of honoring it? I stated that I would be having a late check-in after the Cardinal's game and to please not give my room away. When I called back the day before my arrival, because I had some concerns over all the negative... More 

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future. More 

Travelers are raving about these Arnold hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 25, 2015 via mobile

So let's start from the beginning. I came here due to some training for a job. The company paid in advance and was given a confirmation number in which they turned around and gave me. I first got to the hotel at 11 pm. Went to the front desk gave them the confirmation to check in, I was then told... More 

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 24, 2015

This place is terrible!! The smell is horrid, management is non existent! You have to practically beg to get your room cleaned on the day they say they will clean it. If you like to listening to drunk arguments while your trying to sleep then this is the place for you. Staff spends most of their time outside smoking and... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

Fort Dodge, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 23, 2015

Run away from this Hotel as fast as you can. Its a disgusting place that will rip you off for every dime it can. It took over 3 weeks to get my room cleaned for the first time and over 2 weeks the second time. Was then charged for exchanging my towels instead of using them for the entire time.... More 

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

1 review
5 of 5 stars Reviewed June 22, 2015 via mobile

I have been staying here for about a month now, and the place is very very clean, safe, and quiet! Maggie the front desk clerk is helpful and has such a great personality as well as always having a smile on her face! The manager Stephanie really knows how to run the place and is always on top of her... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

1 review
5 of 5 stars Reviewed June 17, 2015

I read many bad reviews about this location and wasn't going to stay here but i'm so pleased that I did. Everywhere else was booked so I gave it a shoot and when I arrived value place was full but Stephanie was so awesome, she knew she was having a late night check out so she sent me to dinner... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon. More 

1 review
5 of 5 stars Reviewed June 17, 2015

Stephanie is an awesome manager! It was a pleasure to meet her and the rest of the staff. The hotel itself is in a great location, very clean,very safe, and so much nicer than it use to be. The management has really turned this location around and I will be staying here every time I come into town.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Thank you for taking time out of your day to share your experience at Value Place Arnold. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. More 

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