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Value Place Arnold

Hotel website
888 Arnold Commons Dr, Arnold, MO 63010
Value Place Arnold
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31 reviews from our community

Traveler rating
    13
    8
    3
    1
    6
See reviews for
3
1
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cuba, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were really impressed with the friendly management at this location, I think her name was Steffanie. We were treated very well above what we expected. I would take my family there again if we are traveling through that area.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I just wanted to say this place was very clean felt very safe and the people that worked ther was very friendly expecially Stephanie the girl that works at the front desk was a lot of help i will definitely stay there again when I'm back in town

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

Was pretty good for awhile then was accused of smoking in my room. Said they had pictures that I've never seen of cigarette ashes. Said that I put dryer sheets in the ac to cover smoke but I did put them there just to make the room smell better. Anyway was locked out of the room until I paid 250... More 

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1 review
5 of 5 stars Reviewed January 22, 2015

From the first call to the check out this was a great experience. The check in process was lengthy but made enjoyable due to the manager Stephanie's sense of humor. The entire staff went out of their way to make me feel comfortable. The room was cleaner than the pricey hotels I usually stay at. Great location. Will be coming... More 

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Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I am so happy that you enjoyed your stay with us! We really try to provide a clean, safe and friendly environment for all of our guests. We hope that you will choose to stay with us again soon! More 

Kansas City, Kansas
1 review
4 of 5 stars Reviewed January 12, 2015

In the past 4 years I have stayed here every Nov. Thru Jan 3 This year the management was the best ever. The Lady (Stephanie ) was above and beyond expectations, very informative and gave me a filling of close to home. Always asking how I was and helped me through the day with a smile. Maggie the desk clerk... More 

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Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future. More 

1 review
5 of 5 stars Reviewed January 5, 2015

I've stayed at value place for almost 2 months now and Stephanie, the manager, is incredibly fair and consistent with all of the guests.She is always happy and smiling and even after watching a few of the other guests yell at her about company policy she still maintains her professionalism.The other front desk employee Maggie is very friendly and apleasure... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I am so happy that you enjoyed your stay with us! We really try to provide a clean, safe and friendly environment for all of our guests. We hope that you will choose to stay with us again soon! More 

Beaver Dam, Kentucky
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 4, 2015

This is the worst Value Place I've ever stayed at! The phone didn't work for the first 3 wks I was there, after 2 work requests it finally was fixed. He was very nice though. Debbie was helpful also. There was a lot of noise from other rooms between 11pm and 4am. I was asked about it but nothing changed... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. We hope that you will give us another chance to provide you with a better experience in the future. More 

1 review
4 of 5 stars Reviewed December 17, 2014

Clean room, good location, quiet, stephanie & maggie are gr8!!! Overall we arevery pleased with the accomodations and staff. Looking forward rest of stay. No hesitation in recommending to friends and associates!

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I am so happy that you enjoyed your stay with us! We really try to provide a clean, safe and friendly environment for all of our guests. We hope that you will choose to stay with us again soon! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 21, 2014

The manager that was working at the time, I believe her name was Stephanie was never at the front desk to help out, but were always found smoking cigarettes and hanging out in the rooms in the hotel. Lazy management. Horrible experience. I will never stay again.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

Watertown, Massachusetts
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 19, 2014

My manager had me opt out of our company's preferred hotels for several reasons. First, the availability of dining and shopping options Second, using back roads to save time and avoid traffic Third, to avoid the issues due to Ferguson. It served all of these items. It was not shiny or flashy, but then again, it was a budget hotel.... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Arnold, responded to this review

Thank you so much for posting a review of our hotel. I'm happy to see that you had an opportunity to take advantage of the restaurants that were in walking distance to our hotel. It's great to hear that you enjoyed your overall stay and we look forward to welcoming you back in the future! More 

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