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All 6 Austin hotels

Holiday Inn Austin Conference Center

3.0 of 5 Hotel   |   1701 4th Street NW, Austin, MN 55912
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Ranked #1 of 6 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Tracy M Lenexa, Kansas
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124 reviews from our community

Traveler rating
    53
    37
    19
    9
    6
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33
18
10
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lenexa, Kansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel frequently for business and come to Austin several times a year. I have stayed at this hotel twice now and I will definitely be back next time. Check-in was simple and friendly. Stormi was very friendly and made us feel at home. The hotel is quite comfortable with updated rooms and fitness center has everything you need to... More 

Was this review helpful? Yes
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Thank you for taking the time to share your kind comments. I am happy to read that you found our hotel to be a great place to stay on your last couple visits. I am also happy to read that you enjoyed our team and our fitness center. I will be sharing your kind comments with our entire team so... More 

Cincinnati, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

I travel often and have to say the service I had here was probably the best I've ever had ANYWHERE. Thank you Chelsea & Lily for going above the call of duty to make my stay memorable. I stayed here in mid December and brought some beer glasses for a friend as a Christmas gift. House keeping mistakenly took them... More 

Was this review helpful? Yes 1
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Wonderful! Thank you for taking the time to share your experience with us. I am very happy to learn that you found your experience at our hotel to be one of the best ever, despite our mistake with the beer glasses. I am happy to see that Chelsea and Lily were able to make it right and turn this experience... More 

Jacksonville, FL
Top Contributor
130 reviews 130 reviews
41 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 31, 2014

I debated about giving them five stars, but it is a Holiday Inn afterall, not the Ritz. However, I can't say enough great things about the hotel, layout and the staff. I booked a block of rooms here for my Grandmothers funeral and dozens of us stayed here. First, there is a Bistro area that only serves breakfast that was... More 

Was this review helpful? Yes
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Thank you for taking the time to share you wonderful comments. I am happy to read that you found both our hotel and staff to be excellent. I am sorry to hear the reason why you had to stay with us but glad to learn you and your family where able to have a nice place to gather. I will... More 

Iowa
Top Contributor
99 reviews 99 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 6, 2014

I used to stay here often but job change doesn't allow it now. It had been six or seven years since I stayed here. Recent renovations are very nice. Young ladies at the front desk that checked me in, Jocelyn and Stormi were SUPER! Very friendly, made me feel welcome and upgraded me as a Platinum member to a Presidential... More 

Was this review helpful? Yes
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Wonderful! Thank you for taking the time to share your experience. I am happy to read that you received superior service and found our hotel to be a nice place. I am also happy to read that Jocelyn and Stormi were able to take great care of you and recognize you as a platinum member. I am sorry to hear... More 

Grand Ledge, Michigan
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2014

We had two separate issues in our room. First, the fan on the heater/air conditioner was malfunctioning. The temp and noise was bearable, so we figured we could deal with it. They gave us a voucher for dinner to make up for it. Then, at 9:30 the band started and the sound and bass were deafening. We had an adjoining... More 

Was this review helpful? Yes 2
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Thank you for taking the time to share you experience with us. I am sorry to hear that your stay was anything less than exceptional. I am glad to see that our team made it right but certainly agree it could have been avoided to begin with. I will be sharing your comments with our entire team so we can... More 

Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 1, 2014

The lobby and common areas are nice, and it was convenient to grab a late night beer at the attached Torge's pub and grill. There was a business center area that had computers and a printer. Was told on the phone that our room was upgraded but then had to argue with the front desk to obtain lower (non-upgraded) room... More 

Was this review helpful? Yes 1
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Oh no! I am sorry to hear that your experience was anything less than exceptional. I am thankful that you took the time to share your experience so that I can share it with our entire team. We will be reviewing your comments and will work to prevent this experience from happening with our future guests. We truly care about... More 

Akron, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2014

If you want to stay at a quality hotel with excellent customer service, this is the place for you. We were on our way to visit our parents on the Wednesday before thanksgiving which is normally an 8 hour drive. We hit icy roads about 2 hours in - even had a 45 minute stand-still on the interstate because of... More 

Was this review helpful? Yes 1
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Wonderful! Thank you for taking the time to share your very kind comments. I am happy to read that your experience with our hotel and our staff was a wonderful one. I have shared your kind comments with our entire team so we can continue to deliver the same level of service to all of our guests. I am truly... More 

Wabasha
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 20, 2014

This is probably one of the poorest Holiday Inn experiences we have ever had. We will not stay here again. When we booked we were told that there was no free breakfast but for $10 added to the room rate we could use a breakfast bar. Items on the breakfast Bar were prepackaged cold cereal, yogurt, granola type bars and... More 

Was this review helpful? Yes 1
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Oh No! I am very sorry to hear about your poor experience with us. I am also very sorry to hear that we did not explain the full breakfast menu in our Bistro and that you only saw our grab and go breakfast items. We are very thankful of our loyal IHG club members and I am very sorry to... More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

I come home to Austin a few times a year and always stay at the Holiday Inn in Austin. I made the mistake of not making my reservations at the hotel this year for whatever reason. I arrived in Austin and came directly to check in and they found me a great room - very last minute - just what... More 

Was this review helpful? Yes 1
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Thank you for taking the time to share your kind comments. I am happy to read that Lily was able to accommodate you last minute and get you in the room you had been looking for. I am also happy to read that you stay with us several times a year and find it a pleasure to be here. I... More 

Des Moines Iowa
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 4, 2014

In Rochester for a few days, wanted to find somewhere out of Rochester so we could get out in the morning without traffic delays. Nice place, gave us a discount for dinner at the restaurant next door. Unfortunately, no quick breakfast, just a restaurant. Comfy beds and bedding. Would stop again.

Was this review helpful? Yes
AustinGM, General Manager at Holiday Inn Austin Conference Center, responded to this review

Thank you for taking the time to share your kind comments. I am happy to read that you enjoyed our hotel, found our beds to be comfortable, and would stay with us again. I am also happy to hear that you took advantage of the discount we offer at Perkins but am sorry to hear that our breakfast options where... More 

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Additional Information about Holiday Inn Austin Conference Center

Address: 1701 4th Street NW, Austin, MN 55912
Phone Number:
Location: United States > Minnesota > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin Conference Center 3*
Number of rooms: 118
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Also Known As:
Holiday Inn Austin Hotel Austin
Austin Holiday Inn

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