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Arrowwood Resort & Conference Center

2100 Arrowwood Lane Northwest, Alexandria, MN 56308
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1 room 1 guest
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Arrowwood Resort & Conference Center
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Arrowwood Resort & Conference Center
Arrowwood Resort & Conference Center
Arrowwood Resort & Conference Center
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Fargo, North Dakota
Level Contributor
8 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

Upon arrival, we decided to ask for an upgraded room, thinking that they must have larger rooms available. It took the staff member some time to even figure out what we were asking for but finally upgraded us. Once we entered our room, it was okay but outdated and dirty- there were spiderwebs throughout the room. The location of the... More 

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Moorhead, Minnesota
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We came to this resort as our mini summer vacation. We loved the 18 hole mini golf course. We have a 14 and 15 ur old so renting 2 jet skis was a terrific choice. We used their paddle boat and the kids liked the little zip line. Breakfast was awesome. Great customer service!!! We had dinner at their Deck... More 

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mpls
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This hotel has a lot to offer for all ages. Putt putt, wave runners, pools indoor and outdoor, water park, tennis, bike rental, basketball, nice restaurant with a great Sunday buffet. Outdoor grill by the pool. The rooms are clean and the staff is friendly.

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Westbrook, Minnesota
Level Contributor
87 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago

I was recently booked into this resort for business (continuing education classes). When I checked into my room, first thought, it was big and beautiful..then I noticed that there was key card laying on the dresser, and then one bed had the pillows on the floor by the bed, and the other bed had lots of pillows, arranged kinda crazily... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Arrowwood hosted our parents 50th wedding anniversary. We had over 30 people ranging in age from 2 to 72. We worked with Shari and Katie to set it up. They didn't disappoint. Planning was seamless and worry free. Accommodations were better than we expected. Apparently the property had a recent interior overhaul with many upgrades to rooms and common areas.... More 

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Up by Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Arowwood resort is a fun place for families. Outdoor pool, indoor pool, water park, beach, miniature golf, playground, and much more are offered at Arrowwood. The waterpark is fun but only has 3 "big" slides. The staff at the waterpark are not friendly. Surprisingly, the rest of the staff at Arrowwood are friendly. Lots of open spaces for family fun... More 

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Boston, Massachusetts
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 1 week ago

From the moment the receptionist started to talk I wanted to leave. She seemed annoyed and very unwelcoming, like she is doing a favor unwillingly. Her tone and behavior is unacceptable in the hospitality industry. I would think a homeless shelter have nicer staff. Miss. K. and her staff needs some serious training. The hotel is poorly cleaned and could... More 

Was this review helpful? Yes 2
Colin M, Guest Relations Manager at Arrowwood Resort & Conference Center, responded to this review

Thank you for your review. I am very sorry that our staff treated you in the ways they did. I was shocked to read your comments though. This is not a common occurrence. Our staff normally receive wonderful reviews. I am glad that you were able to enjoy our breakfast buffet. I would really like to discuss this further with... More 

Travelers are raving about these Alexandria hotels

Level Contributor
11 reviews
4 of 5 stars Reviewed 2 weeks ago

On a whim, my family and another family decided to meet up the Arrowwood one weekend in May. The kids had a blast in the watermark, and the adults had fun too. The restaurant had pretty good food with a nice view of the lake. My only complaint would be that there are some areas that are not being kept... More 

Was this review helpful? Yes
Colin M, Guest Relations Manager at Arrowwood Resort & Conference Center, responded to this review

Thank you for your review! The waterpark is always the highlight of every kid's stay here! We hope to see you again soon! More 

Grand Forks, North Dakota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

With how much we paid for four nights, I expected better. The entire staff needs more training in customer service. The front desk staff were unfriendly and unhelpful. The wireless was down for two days, and we couldn't get a real answer for when it would be fixed. We stayed in a brand new cottage that had a nice view,... More 

Was this review helpful? Yes 2
Colin M, Guest Relations Manager at Arrowwood Resort & Conference Center, responded to this review

Thank you for your review. I am sorry to hear about your recent experience. We very rarely receive negative comments about our front desk staff, so I am sorry that they were not very helpful. I also want to apologize for the wifi being down. A part had broke and unfortunately our internet company did not have it in stock... More 

Twin Cities, Minnesota
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Arrowwood Resort and Conference Center is located in Alexandria in a scenic lake-side setting and includes a main lodge with meeting rooms and a restaurant, and cabins and newer housing built a short walk away. I stayed in one of the main lodge rooms while attending a meeting, and I can't recommend this property. Everywhere there is evidence of... More 

Was this review helpful? Yes 3
Colin M, Guest Relations Manager at Arrowwood Resort & Conference Center, responded to this review

Thank you for your detailed review. I really want to apologize that we did not meet your expectations. We do take these reviews very seriously. There is no excuse for some of the things you mentioned and these will be brought to housekeeping's attention. We really want to make this right so if you would like to discuss this further... More 

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