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All 13 Alexandria hotels

Country Inn & Suites By Carlson, Alexandria

2.0 of 5 Hotel   |   5304 Highway 29 South, Alexandria, MN 56308
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43%
Ranked #10 of 13 hotels in Alexandria
A recent review
4 of 5 stars reviewed yesterday
MistyAngel Bloomington, Minnesota
  • Overview
  • Reviews (52)
  • Photos (19)
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52 people have reviewed this hotel

Traveler rating
    7
    16
    6
    13
    10
See reviews for
23
13
1
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Bloomington, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this location while in town for a wedding. Very brief stay and I was a little worried about prior reviews. Our room was very nice and was one just recently renovated. There were a few issues with paint touch up needed but nothing that is a huge default. Bed was super comfy and room was very clean.... More

Was this review helpful? Yes
Rochester, MN
Top Contributor
77 reviews 77 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Country Inn and Suites is just tired feeling. There are water stains on the ceilings in the halls and bathrooms, the towel bars are barely hanging on and the bedspreads are old school floral nylon. While the breakfast was good, the staff was busily unloading boxes and being inattentive to the guests. The front desk help was outside smoking... More

Was this review helpful? Yes 1
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I sincerely apologize for the issues you had here while staying at our hotel. We are under renovation at this time and have ordered new beds and bedding and are waiting for thier arrival. I apologize for the Sysco order arriving when it did, but that is done by Sysco's time table and for us to deal with when it... More

Bismarck, North Dakota
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We will always patronize Carlson's Country Inn & Suites after the last few experiences. The first time to this location. This property must have just been renovated; everything spotless and like new. the breakfast -- continental included scrambled eggs, sausage, waffles, fruit, coffee and juice. I highly recommend this property and being a travel agent I can say you can't... More

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Eagan, Minnesota
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 3 years ago, and found it to be a bit more run down than last time. BUT they are clearly in the middle of renovations. We had two rooms, both were clean, well lit, and comfortable. Jazzui was large and a great temp - much apreciated after a long day of hard labor! Staff was very friendly... More

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St. Thomas
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

Since our stay here two years ago, the hotel has seen renovations and updating...new carpeting and furniture and painting. We found it clean, comfortable and certainly met our needs. We met family that included three very active children ages 2 to 11. The pool was great for them and we had plenty of room in the suite for pizza after... More

Was this review helpful? Yes 1
Fargo, North Dakota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 13, 2014

Stayed at this property as the interstate closed in Alexandria back in Jan. and I must say that they definitely DO NOT follow Carlson Brand Standards! I am curious as to how they pass inspection! There was mold in the shower, the ventilation system in bathroom was extremely dirty and untouched by housekeeping, and the HVAC unit in the room... More

Was this review helpful? Yes 3
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Alexandria, responded to this review

We are very sorry to hear about the conditions of your recent stay! We will certainly document this issue and bring it to the management at the Alexandria location to ensure that these problems are addressed as soon as possible. We thank you for your loyalty to our brand and the standards we try very hard to represent. We hope... More

Fargo, North Dakota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed 2 nights in the king whirlpool suite and the room was clean. Have stayed at this location a number of times with consistently good experience. Whirlpool and all room amenities worked as expected. Front desk service was accommodating.

Was this review helpful? Yes 1
Grand Forks, North Dakota
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 17, 2013

We have stayed at Country Inn and Suites in other locations and have always found them to be clean, comfortable, updated and friendly. This was not the case at the Alexandria site as we found our hotel experience to be terrible. We arrived around 10:00 PM and had a king one bedroom suite reserved. The furniture in the room that... More

Was this review helpful? Yes 7
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Alexandria, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More

Minneapolis, Minnesota
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 5, 2013

Stayed here 2 nights on a business trip to the Alexandria area. Check-in was quick and efficient. The room was adequately sized and was clean. Shower had good water pressure. The room was quiet for sleeping. Television had plenty of channels. The complimentary breakfast had plenty of choices and was quite good. The complimentary cookies at night is always a... More

Was this review helpful? Yes 1
Duluth, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 22, 2013

My review here on Trip Advisor is just my first stop in my complaints about this hotel. I am currently contacting the owner of this hotel and Carlson Companies itself because our stay was so bad. This place is so bad I don’t even know where to begin!! I was in town this past weekend for my cousin’s wedding and... More

Was this review helpful? Yes 3
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

Dear Guest, The hotel did indeed apologize to you several times and in fact took over half of the price of our stay off. The maintenance man went to your room and cleaned the toilet for you. You were at no time ask to or was threatened to leave the hotel. I am sorry if you took it that way,... More

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Additional Information about Country Inn & Suites By Carlson, Alexandria

Address: 5304 Highway 29 South, Alexandria, MN 56308
Phone Number:
Location: United States > Minnesota > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites By Carlson, Alexandria 2*
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Also Known As:
Country Inn Alexandria
Alexandria Country Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

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