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Country Inn & Suites By Carlson, Alexandria

2.0 of 5
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5304 Highway 29 South, Alexandria, MN 56308
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1 room 1 guest
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Country Inn & Suites By Carlson, Alexandria
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    36
    18
    26
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Rochester, MN
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It may have just been a quieter evening, but we had a much better experience on our visit. The front desk clerk was helpful with checkin and a t.v. problem. The room seemed redecorated with very comfortable beds and nice bedding. New t.v.'s. The breakfast room was clean though they didn't keep it restocked very well.

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am vey happy you enjoyed your stay with us! I am happy you noticed all of the new changes that have been happening at our hotel! We will continue to improve our property. I hope you have a wonderful week. More 

Alexandria, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

We stay at Country Inn & Suites often and they all seem like nice hotels, although at this one our room needed a good cleaning! Wasn't vacuumed before we got to our room and the bathroom wasn't clean either. The pool area was gross and seemed very neglected. The staff was pleasant.

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am extremely sorry that you didn't enjoy your stay with us. I will be looking into and correcting the issues you discussed. It was not our intention to have you leave disappointed. I apologize for this and hope you have a great day. More 

Travelers are raving about these Alexandria hotels

Winnipeg, Canada
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We regularly stay at Country Inn & Suites during our travels. There is some variance in quality from one to another, so we expect this (as with most large chains, like Best Western or Holiday Inn). We stayed in a suite (separate bedroom, closed off from living area) which is our preferred setup when we travel with the kids. The... More 

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am extremely sorry about the housekkeping issue you had at the hotel. I will speak to all of the housekeeping staff and straighten this out. I am happy that my Front Desk staff helped you out. I hope you visit again and have a wonderful week. More 

Grand Rapids, Minnesota
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times. Customer service is good, but the hotel is in need of a refurbishment. There is a sign in the lobby that says it is in the process of remodeling, that sign has been there for the past 2-years and I have not seen a change since. All the linens, bathroom, etc are... More 

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am so sorry that you didn't receive your upgraded room during your stay, it is not easy to accommodate everyone on a busy weekend, I do apologize. We have been in renovation for two years, I agree with you. This is a project that is on a four year plan. It is time consuming and costly to renovate a... More 

Fargo, north dakota
1 review
4 of 5 stars Reviewed July 20, 2015

Staff very helpful, breakfast well done. Room clean, very good location, working on the motel, but still well worth the visit. All rooms have fridges and microwaves, pool fun for the whole family, sauna incredible. Will stay again, would like to see in the future pet. Accommodation.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

It was great having you as our guests at the hotel. I am overjoyed to see that you enjoy our hotel and the Alexandria lakes area! I hope to see you again soon, till then I hope you have a safe and happy summer. More 

Bradenton, Florida
Level Contributor
340 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed July 20, 2015

This is has a nice pool and hot tub area that we enjoyed after a long flight and drive. Very nice restaurant just across the road. We stayed in room with comfortable king sized bed. Very nice hot breakfast the next morning. This is inn is being updated. Very pleasant staff.

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I was extremely happy to hear you enjoyed your stay with us! It was wonderful having you as our guest. I hope you visit us again in the future. Have a great day! More 

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