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Country Inn & Suites By Carlson, Alexandria

2.0 of 5
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5304 Highway 29 South, Alexandria, MN 56308
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Country Inn & Suites By Carlson, Alexandria
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Ranked #7 of 13 Hotels in Alexandria
A recent review
3 of 5 stars reviewed 4 days ago
diane s Grand Rapids, Minnesota
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Grand Rapids, Minnesota
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel many times. Customer service is good, but the hotel is in need of a refurbishment. There is a sign in the lobby that says it is in the process of remodeling, that sign has been there for the past 2-years and I have not seen a change since. All the linens, bathroom, etc are... More 

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am so sorry that you didn't receive your upgraded room during your stay, it is not easy to accommodate everyone on a busy weekend, I do apologize. We have been in renovation for two years, I agree with you. This is a project that is on a four year plan. It is time consuming and costly to renovate a... More 

Fargo, north dakota
1 review
4 of 5 stars Reviewed 1 week ago

Staff very helpful, breakfast well done. Room clean, very good location, working on the motel, but still well worth the visit. All rooms have fridges and microwaves, pool fun for the whole family, sauna incredible. Will stay again, would like to see in the future pet. Accommodation.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

It was great having you as our guests at the hotel. I am overjoyed to see that you enjoy our hotel and the Alexandria lakes area! I hope to see you again soon, till then I hope you have a safe and happy summer. More 

Bradenton, Florida
Level Contributor
331 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

This is has a nice pool and hot tub area that we enjoyed after a long flight and drive. Very nice restaurant just across the road. We stayed in room with comfortable king sized bed. Very nice hot breakfast the next morning. This is inn is being updated. Very pleasant staff.

Was this review helpful? Yes
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I was extremely happy to hear you enjoyed your stay with us! It was wonderful having you as our guest. I hope you visit us again in the future. Have a great day! More 

Madison, Wisconsin
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel over the 4th of July weekend. There were some positive things about the hotel: -the suite we slept in was roomy. We could have our infant in a crib in the sitting room to sleep while while we slept in the bedroom; -housekeeping did a nice job tidying up the room while... More 

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countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am very sorry for the misunderstanding during your stay and you were compensated for some of your stay. I apologize again. More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Overall terrible experience. The main issue is we were promised a rate over the phone that we did not receive. Despite bringing this up to multiple hotel employees, we never received full compensation. I am sure the manager will respond to this review saying we received 60 dollars off our 4 night stay; this is still about 80 dollars more... More 

Was this review helpful? Yes 1
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am very sorry we could not come to an agreement on the price of your stay. You were given an sixty dollar discount. I hope you have a wonderful summer. More 

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