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Country Inn & Suites By Carlson, Alexandria

2.0 of 5
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5304 Highway 29 South, Alexandria, MN 56308
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1 room 1 adult
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Country Inn & Suites By Carlson, Alexandria
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148 Reviews from our TripAdvisor Community

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Travelers are raving about these Alexandria hotels

Malmo, Sweden
1 review
5 of 5 stars Reviewed January 4, 2016

Have stayed here over the years for hockey with my 2 sons hockey teams. Great staff, Teresa, loved the sauna! My sons adaptive ice hockey team had a great time at your hotel. They enjoyed the pool, whirlpool and breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank pamelaj437
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am delighted that your enjoyed your stay with us. I hope you and your family have a wonderful new year! More 

Wahpeton, ND
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 27, 2015

Check-in staff was very unwelcoming and not friendly. Room had paint chipping off in bathroom, shower was stuck in ON position, door did not latch, hot tub was full of sand, and breakfast tasted old. On a positive note: it was in a nice location and the beds were comfy. Had I not booked with priceline and had a good... More 

Helpful?
1 Thank luvs2travel13
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am very sorry for the issues you had during your stay, I apologize to you. We are under renovation and are trying to repair and replace the problems you had around the occupancy of the hotel. That being said, I am extremely sorry. I will speak to the staff about the other issues to make sure they don't repeat... More 

Williston North Dakota
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

I usually love my Carlson hotels. But this one was a little different I booked two rooms and the lady checking me was having a had time while joking around with her co workers that wouldn't leave. They were nice but not professional by all means. Tried swiping my card twice for the same amount because of the two rooms... More 

Helpful?
1 Thank Eric E
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I apologize for the difficulties you experienced during check in, I also apologize if the employees where talking during shift change. I am sorry if in anyway we offended you, it was not our intention. I will speak to the staff about these issues. I hope you and your family have a wonderful holiday season. More 

Eagan, Minnesota
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 15, 2015

Due to a corporate discount I stay at many of the Carlson company hotels and hear they are updating and this one has a sign in the lobby to state that fact. The staff was very good-rooms themselves are somewhat updated but the bathrooms really need an update-peeling paint, dirty bathroom floors-maybe a better tile wouldn't show the hair on... More 

Helpful?
Thank bracelady69
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I do apologize for the inconvenience of the renovations, we are trying to work around the occupancy of the hotel. We will be working on the pool area and the bathrooms as we can. I apologize for the house keeping issues and will speak to my staff about this, I am very sorry. I hope you and your family have... More 

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