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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

3.5 of 5 821 Plaza St, Albert Lea, MN 56007
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Certificate of Excellence 2014
BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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123 reviews from our community

Traveler rating
    64
    39
    17
    2
    1
See reviews for
42
41
10
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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cherokee, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

my stay was and has been very good I have been there at least 20 times. All the staff is friendly and helpful. breakfast could have fresh fruit and the special coffee machine is always broken . And sell water in your pop machines

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am very thankful you have made us your choice when in the area. I am very sorry that when you stayed last we didn't have fresh fruit available for you. We have recently added a few different types of fruit like clementines and apples. The cappuccino machine had been cleaned and was put back together incorrectly however, we did... More 

Huron, South Dakota
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here a number of times when passing through from SD to WI. Friendly people at all times of the day and night plus a nice cup of coffee and breakfast. Quick food nearby but no outstanding restuarants too close.

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for always making us your choice! Merry Christmas! More 

MN
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We wanted a night away from the kids and had checked into another Albert Lea hotel [ABVI] where the room was scary; it was dirty and a bug was found on the bed under the comforter. I was ready to just go home! My husband, knowing I needed a break, insisted we find another hotel. We are from Albert Lea.... More 

Was this review helpful? Yes 1
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am extremely pleased you found the getaway from home you were expecting here at our facility. It was very thoughtful of you to remember one of many great staff members we have on our team. Deb is a huge asset at our hotel and makes each and every person shes comes in contact to "smile". I am glad you... More 

Bedford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We needed a motel for just one night in Albert Lea & wanted one close to I35 & I90. This motel was excellent! Clean room, clean bathroom, hot shower with plenty of water pressure. Friendly staff & wonderful breakfast. When we checked in the room assigned to us was on 2nd floor, I asked if they had 1st floor available... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are extremely thankful for the opportunity to have you experience the Best Western PLUS experience here in Albert Lea, Minnesota. Here at the Best Western we strive to make each guest have a memorable stay. I am glad we could successfully accommodate you during your travels. We hope to see you again in the near future soon. More 

Bozeman
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed twice within a week at the Best Western Plus, Albert Lea, MN. Both stays were in the same room, so my review is limited in that way. The hotel, especially for the cost, is a good deal for the area. Staff and facilities are very good. The only issue was the mattress which tended to sag some on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you so much for choosing us to stay with. I am extremely pleased you liked our property and thank you as well for coming back. We hope to be of service to you in the future. We will make sure we change the mattress out that was in your room. If there is anything I can do for you... More 

Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

Have stayed twice at this Hotel on trip to northern Wisconsin. Staff is friendly and rooms are nice, clean and have comfortable bed. Breakfast is good but not fancy. Hotel is convenient to both I90 and I35 although the turn-off from the exit street is easily missed (Page St.). Hotel is convenient to both fast food and sit down restaurants.... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thanks for choosing us to stay with us when passing through the area. Based on your review, we will implement this area in our facility. Here at Best Western PLUS we try our best to bring guest satisfaction to each individual and make every guests' stay a memorable one. Thanks again for taking the time to review our hotel. More 

Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2014

My wife and I stayed in this hotel and we really enjoyed the entire visit. The breakfast was very nice and the staff of the hotel were exceptional. We could tell that they enjoyed their job and took pride in their work and in the hotel itself.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We want to sincerely thank you for taking the time to review us. We are extremely pleased you like what you saw when staying with us. We strive each day to ensure each individual guest have a memorable stay. If there may anything in the future we can do for you, we are only a call away. 507-373-4000 Thank you... More 

Rapid City
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

Except for a couple of hiccups, our stay here was great! There was a strange noise coming from either the walls or ceiling, but I think eventually it became white noise and we fells asleep. Courteous and friendly staff. Bonus with the breakfast. We'd recommend this place to others and would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for staying with us during your travels. I appreciate you letting us know about the noise you experienced at our facility. I will investigate into this. Thank you again for choosing us! More 

Maple Creek
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2014

When we first checked in, we had to be moved because the original room had not been cleaned, so they took care of us right away and we appreciated that. We used points/air miles to pre-pay for the room and were assured, upon checkout that, no other charges were pending. Turns out that the full two nights were charged to... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We strongly apologize for any troubles this may have caused you. I can ensure you this is not a normal stay at out property. The charges have been credited to you. I will ensure that all new staff members are well trained before putting them on the floor alone. We hope you will give us another chance to provide you... More 

Manhattan KS
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Super hotel- it will surprise you. T This was our second stay at this location. T]he rooms are great and the staff is exceptional. Breakfast is as good as it gets- every choice imaginable. Fresh cookies at check in. A great value for the price.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We would like to stop our busy for you, to let you know we appreciate your loyalty to our facility. It's delightful each and every time you return. Thank you for reviewing us. We hope you enjoy your up coming holiday. More 

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Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 Plaza St, Albert Lea, MN 56007
Phone Number:
Location: United States > Minnesota > Albert Lea
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 3.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn

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