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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

3.5 of 5 821 East Plaza Street, Exit 157 Off I-90, Albert Lea, MN 56007
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Certificate of Excellence 2014
BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel
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126 reviews from our community

Traveler rating
    66
    39
    17
    3
    1
See reviews for
42
43
10
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (15)
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Gotham
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This motel is well located right off the interstate. The lobby is nicely furnished. The staff is helpful and friendly. Though we didn't use the pool it looked adequate. The breakfast was very nice. A couple of things I would like to see added are a hot tub and a sleep timer on the television remote.

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for filling out our survey we sent you recently regarding your recent stay. We proudly thank you for the nice thoughtful things you have said about our facilities. You are helping travelers know what we are like. We appreciate it! Thank you again for taking the time to complete the survey. We hope to see you again soon. More 

Cheyenne, WY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. The staff were exceedingly helpful and polite. Room was excellent and the breakfast was good also. The pool was well maintained, clean and a lot of fun. We had a room with the spa, which was great to come back to after the cold Minnesota winter days.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for staying with us. We appreciate your business. We hope you have a happy New Year. and hope to see you soon. More 

Mankato, Minnesota
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Sheets were not changed and staff is not friendly. Our room had a sofa sleeper which the sheets were not changed. I went to the front desk and the lady asked what I needed for sheets and blankets. No sorry no help to change the sheets. I will NEVER stay here again!! The breakfast lady was not kind, and the... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Dear mcj314, I am very sorry this happened to you. This is not at all a normal stay here at the Best Western Plus of Albert Lea. Our employees strive every day to ensure our guests are happy and satisfied. I will talk with our team and I can ensure you this will not happen again. I hope you give... More 

cherokee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

my stay was and has been very good I have been there at least 20 times. All the staff is friendly and helpful. breakfast could have fresh fruit and the special coffee machine is always broken . And sell water in your pop machines

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am very thankful you have made us your choice when in the area. I am very sorry that when you stayed last we didn't have fresh fruit available for you. We have recently added a few different types of fruit like clementines and apples. The cappuccino machine had been cleaned and was put back together incorrectly however, we did... More 

Huron, South Dakota
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2014

We've stayed here a number of times when passing through from SD to WI. Friendly people at all times of the day and night plus a nice cup of coffee and breakfast. Quick food nearby but no outstanding restuarants too close.

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for always making us your choice! Merry Christmas! More 

MN
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2014

We wanted a night away from the kids and had checked into another Albert Lea hotel [ABVI] where the room was scary; it was dirty and a bug was found on the bed under the comforter. I was ready to just go home! My husband, knowing I needed a break, insisted we find another hotel. We are from Albert Lea.... More 

Was this review helpful? Yes 1
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am extremely pleased you found the getaway from home you were expecting here at our facility. It was very thoughtful of you to remember one of many great staff members we have on our team. Deb is a huge asset at our hotel and makes each and every person shes comes in contact to "smile". I am glad you... More 

Bedford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed November 30, 2014

We needed a motel for just one night in Albert Lea & wanted one close to I35 & I90. This motel was excellent! Clean room, clean bathroom, hot shower with plenty of water pressure. Friendly staff & wonderful breakfast. When we checked in the room assigned to us was on 2nd floor, I asked if they had 1st floor available... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are extremely thankful for the opportunity to have you experience the Best Western PLUS experience here in Albert Lea, Minnesota. Here at the Best Western we strive to make each guest have a memorable stay. I am glad we could successfully accommodate you during your travels. We hope to see you again in the near future soon. More 

Bozeman
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed twice within a week at the Best Western Plus, Albert Lea, MN. Both stays were in the same room, so my review is limited in that way. The hotel, especially for the cost, is a good deal for the area. Staff and facilities are very good. The only issue was the mattress which tended to sag some on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you so much for choosing us to stay with. I am extremely pleased you liked our property and thank you as well for coming back. We hope to be of service to you in the future. We will make sure we change the mattress out that was in your room. If there is anything I can do for you... More 

Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2014

Have stayed twice at this Hotel on trip to northern Wisconsin. Staff is friendly and rooms are nice, clean and have comfortable bed. Breakfast is good but not fancy. Hotel is convenient to both I90 and I35 although the turn-off from the exit street is easily missed (Page St.). Hotel is convenient to both fast food and sit down restaurants.... More 

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thanks for choosing us to stay with us when passing through the area. Based on your review, we will implement this area in our facility. Here at Best Western PLUS we try our best to bring guest satisfaction to each individual and make every guests' stay a memorable one. Thanks again for taking the time to review our hotel. More 

Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2014

My wife and I stayed in this hotel and we really enjoyed the entire visit. The breakfast was very nice and the staff of the hotel were exceptional. We could tell that they enjoyed their job and took pride in their work and in the hotel itself.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We want to sincerely thank you for taking the time to review us. We are extremely pleased you like what you saw when staying with us. We strive each day to ensure each individual guest have a memorable stay. If there may anything in the future we can do for you, we are only a call away. 507-373-4000 Thank you... More 

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Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 East Plaza Street, Exit 157 Off I-90, Albert Lea, MN 56007
Phone Number:
Location: United States > Minnesota > Albert Lea
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 3.5*
Number of rooms: 52
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn

19 photos of this hotel

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