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All 11 Albert Lea hotels

BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

3.5 of 5 Motel   |   821 Plaza St, Albert Lea, MN 56007
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88%
Ranked #2 of 11 hotels in Albert Lea
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
baseballstadiums2013 Kingston, New York
  • Overview
  • Reviews (102)
  • Photos (18)
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  • Room tips (11)
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102 people have reviewed this hotel

Traveler rating
    56
    32
    11
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    1
See reviews for
36
31
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Kingston, New York
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very clean and the beds are very comfortable. The only issue was after we checked in was upon entering our room, we noticed that the bed was unmade and there were towels on the floor. It was clear that the room wasn't cleaned so we went directly back to the front desk to inform the lady that... More

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

I am very sorry that we didn't provide with the best service we could offer you. This does not sound like a normal check-in and I strongly apologize for any inconvenience this may have caused you and your family. Thank you for reviewing and thanks for giving us another try in the future. More

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

It's such a great feeling after a long drive to spend the night at an affordable hotel with a reasonable pet fees, a clean room, free wifi, and free breakfast. The best part was how welcoming Justine was on the phone while I was making my reservation and when I checked in. My only gripe is that you can hear... More

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for reviewing our hotel. We enjoyed having you stay at our facility. If there is anything we can do for you in the future, please remember we are only a call away. Thanks again for talking the time to complete the survey. More

Olathe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was clean and rooms were comfortable. Staff was professional, helpful and friendly. Location was great several business within walking distances. Hy-Vee, McDonalds, Applebee's (to name a few). My Granddaughters loved the pool. I will stay there again on any road trips to MN>

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

We are thankful you and all the lovely ladies enjoyed our hotel and the surrounding facilities. We are especially greatful you choose us to stop and rest for the night. Thank you again for reviewing us. We wish you a safe and beautiful trip. More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked online and checked in without any problems. The room was nice, well kept and clean. Everything was great for the price! Very nice overnight stay especially having a mini fridge and microwave in the room. Would definitely recommend a stay here if you are in the area.

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for your review. We appreciate it that you choose our facility to rest for the night. We are extremely happy you enjoyed your stay with us. More

Elkhart Lake, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After lots of travel I have seen the good, bad, and ugly of hotels and staff. This Best Western was all good. The staff were so friendly and helpful, which is hit or miss when traveling with children, even as shifts changed. I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you very much for staying with us. We appreciate you taking the time out on your travels to review our hotel. Thank you again for choosing us. More

Higgins Lake, Michigan
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on our way to South Dakota. Nice clean rooms. Friendly staff. Clean pool. Easy parking for a truck and motorcycle trailer Convenient location by eway. Do yourself a favor and order delivery from Jakes pizza. Best pizza I've ever had absolutely delicious.

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for the nice comment you have gave us. We muchly appreciate the compliments. We will keep up the good work. I am very pleased you have taken full advantage of the town to explore the fine tastes of our famous "Jakes pizza". More

Quincy, Illinois
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family stayed at this hotel in August of 2014. We stayed in a double Queen and had a rollaway bed as well. The room was large enough to accomodate the rollaway and we still had room to walk about freely which was nice. The hotel was clean and the beds were comfortable. There was a Keurig coffee maker provided.... More

Was this review helpful? Yes 2
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Dear Valued Guest, I am very sorry for the ungrateful service you were given by my night receptionist. This is not the way we like to do business and we will be talking to the staff member that presented you with non professionalism. We are very glad you like the hotel over all. We look forward to see you again... More

Clovis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay when in the area. We were just passing through and decided it was time to get some rest! I called ahead and the Front desk was pleasant and helpful. Room clean and roomy. I thought the pool was a little chilly...but we are Californian's and used to warm, LOL

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you for choosing the Best Western PLUS of Albert Lea. We are very sorry the pool was cold we will check it out to make sure there sis nothing wrong with anything. More

Rahway, New Jersey
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we have stayed here on our way to Sturgis for the last 3 years we have stayed here because it is very ,clean,affordable, has a large parking lot that easily accommodates our truck and bike trailer. they has a pleasant staff, easy access to highway & next to a great Harley Davidson dealer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank You Bike Riders! We are very happy to see your friendly faces again. We are glad you made the trip out to the dakotas again to see the beautiful scenery. We will hope to see you again next year. More

Albert Lea, MN, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel and would definitely return. The location is good and the staff treat you well. Good breakfast and internet is easy to get on. Clean rooms that are comfortable and set up well. The shower has a good spray and the bathroom vanity is large enough for your needs. Good coffee too!

Review collected in partnership with Best Western

Was this review helpful? Yes
Amy L, General Manager at BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel, responded to this review

Thank you very much for staying with us your review is greatly appreciated. More

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Additional Information about BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel

Address: 821 Plaza St, Albert Lea, MN 56007
Phone Number:
Location: United States > Minnesota > Albert Lea
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel 3.5*
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Also Known As:
Holiday Inn Albert Lea
Albert Lea Holiday Inn

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (13)
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Hotel & grounds (2)
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Pool/beach area (1)
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Business center/function rooms (1)
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Dining (2)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This property has just had a complete upgrade.. 37" flat screen TVs, all new furniture, all new granite in bathrooms, all new bedding and drapes, it is awesome!! ... more   less 
Number of rooms
52

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel and other travelers.
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1 month ago

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Questions? Get answers from BEST WESTERN PLUS Albert Lea I-90/I-35 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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