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Holiday Inn Express - Albert Lea - I-35

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77820 East Main Street, Albert Lea, MN 56007
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Holiday Inn Express - Albert Lea - I-35
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Holiday Inn Express - Albert Lea - I-35
Holiday Inn Express - Albert Lea - I-35
Holiday Inn Express - Albert Lea - I-35
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58 reviews from our community

Traveler rating
    29
    12
    12
    4
    1
See reviews for
18
13
3
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This Holiday Inn Express is outstanding. One of the cleanliest hotels and best customer service. Every employees said hi to you and was very helpful about answering your questions. The lady at checking in was very friendly and helpful.

Was this review helpful? Yes 1
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Rooms are basic, but nice. The only "new" hotel in the Albert Lea area. Great location at the I-35/I-90 junction Something must be very wrong in their well. The water in the room has a terrible rotten eggs smell. Shower, anyone? No, thanks.

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you so much for taking time to write us a review. It is nice to hear that you were able to enjoy our location at the junction. I am, however, very sorry about the water. Unfortunately we do not have a well here as we use city water. We are constantly trying to work with the city to get... More 

Moorhead, Minnesota
Top Contributor
83 reviews 83 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 17, 2015

I really like the express arm of IHG. They aren't fancy but I appreciate the functional bend they offer. The beds are comfortable and the showers are always great. The express breakfast is pretty good, along with the excellent cinnamon rolls. The pool is a fairly average hotel pool but it works and is good after a long day of... More 

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you so much for taking the time to write a review on our Express here in Albert Lea. It is so wonderful to see that you were able to enjoy your stay. It is always nice to hear that the staff was friendly and that the breakfast was good. I am very sorry about the hot tub not working,... More 

Thunder Bay
Top Contributor
133 reviews 133 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 14, 2015

Checked in to the hotel - went well - room was typical holiday inn express --clean comfortable -- the bed was fine - the bathroom ok - but the water had a horrible smell - to the point it was not drinkable - the room was a little warm and dry - partially my fault as I did not realize... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Dear James G, Thank you so much for taking time out to leave us a review. We are elated to read that you appreciate the room accommodation and breakfast that was served during your stay. However I regret that we were unable to meet your expectations with the service you received during check in and water system you encountered. The... More 

Saint Louis, Missouri
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 4, 2015

Nice, newer hotel just off I-35 in Albert Lea. It is pet-friendly, and the staff was kind and courteous. Very reasonable rates. The hallways and stairwells are wide with nice-looking carpeting that was vacuumed and clean. Very pleased with our room - clean and comfortable with a fridge, microwave, and coffee maker. I slept well and have no complaints about... More 

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you very much for your review. It is so wonderful to hear that you found everything clean and comfortable. It is wonderful to know that we were able to help you get a good nights sleep. If you make it to Albert Lea again in the future we hope to see you then. Thank you again for your review! More 

Saint Cloud, Minnesota
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 15, 2014

Check-in was professional and accommodating. They changed my room assignment from a single king to a double queen without batting an eye. Very Nice! The room was very clean and orderly. The morning is where things got a bit out of hand. Other guests had numerous children with them, I think there was a Pee Wee hockey tournament in town,... More 

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

I would like to thank you very much for the review you wrote on our property. I am very sorry for the sound that occurred while you stayed with us. I am unsure as to why there was no intervention with the running down the halls, in and out of rooms, and etc, but I will do some more training... More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed November 21, 2014

I stay at a lot of properties all around the usa, travel for work every week. So i am working in the area on and off for 4 weeks, arriving at different times of day for checking inn, usually around 6 pm. There is never anyone at the frront desk, I can hear them in the office but I have... More 

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you very much for your review on our Albert Lea Holiday Inn Express. I am very sorry to hear that things weren't the way they should be during your stay. I am unsure as to why there was no one at the desk, but I will be talking to the staff and making sure they understand the importance of... More 

1 review
5 of 5 stars Reviewed November 19, 2014

Great suite with king size bed, clean linens, fresh smell, nice furnishings. Clean, friendly, great breakfast, free. Will stay again on return trip. Easy to access of I 90. Just a little off I 35. We were concerned about how far it was from I 90 but that was unjustified.

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

It is great to hear that you enjoyed the king suite you stayed in! It is nice to hear that the linens and furnishings were to your liking. We look forward to seeing you on your return trip. Thank you for your review and safe travels! More 

Mesquite, Nevada
1 review
5 of 5 stars Reviewed November 15, 2014

We stayed in this Hotel for a Week. We would stay there again and probably will. The lady who took care of the breakfast area was the greatest. She was helpful and did everything in her power to help. She even removed the snow in the parking lot. I can't say enough goodthings about her. All the staff were friendly... More 

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General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for your informative review. It is wonderful to hear that you had a tremendous breakfast experience, as I know the attendant works very hard to make sure everything is perfect for our guests. I am sorry to hear that the housekeepers missed your room one day, I will make sure to mention this to them to make sure... More 

Powell, Wyoming
Top Contributor
88 reviews 88 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 9, 2014

This hotel is wonderful. We arrived at night and had on-star giving us directions. What should have been an easy find took us about an hour and we did some circling around alot. When we checked in the front desk clerk said that they have had problems having people sent to the old address. Easy fix ask for directions from... More 

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you so much for your wonderful review. I am sorry to hear that you had trouble finding us at first, we are trying to get everything updated as best as we can. I am so pleased to hear that you enjoyed your stay though. It is always wonderful to find out that guests enjoyed the spacious rooms and breakfast... More 

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