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All 11 Albert Lea hotels

Holiday Inn Express - Albert Lea - I-35

2.5 of 5 Hotel   |   77820 East Main Street, Albert Lea, MN 56007
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Holiday Inn Express - Albert Lea - I-35
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70%
Ranked #5 of 11 hotels in Albert Lea
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
guacamoleJ Chicago, Illinois
  • Overview
  • Reviews (40)
  • Photos (25)
  • Amenities
  • Room tips (10)
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40 people have reviewed this hotel

Traveler rating
    18
    10
    8
    3
    1
See reviews for
9
9
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a treat to find a great hotel on a road trip. This place was clean, modern, comfortable and good location. I would stay here again in a heartbeat and I wish all places were as nice. The pool was nice and had a hot tub and the breakfast had more than enough options for everyone in the family.

Was this review helpful? Yes 1
General_Manager4712, General Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for taking the time to write your review of our hotel! We're glad you appreciated the hard work our maintenance and housekeeping put in to keeping our pool and hot tub clean and functioning properly. We hope to see you again! Safe travels! More

Groveland, Illinois
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this HIE on business as a stop on our way back home to cut down on out Saturday drive. The hotel was nice but they didn't start their breakfast on Saturday until 7am. This was kind of late for people who wanted to get an early start. When it opened right at 7 it was so busy... More

Was this review helpful? Yes 2
General_Manager4712, General Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for taking the time to write your review of our hotel! We appreciate your input and will take into consideration starting breakfast at an early time on the weekends. We hope to see you again soon! Safe Travels. More

Fargo, ND
Top Contributor
160 reviews 160 reviews
74 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually have good luck with HIE locations, but this time it just didn't happen, although I DO have to say the staff, particularly housekeeping, was friendly. My first room hadn't been cleaned and the second room's bed wasn't made. Housekeeping was very apologetic, which I appreciated. The room I got had a VERY stinky shower curtain and the bathtub... More

Was this review helpful? Yes 1
General_Manager4712, General Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for writing a review on our Holiday Inn Express of Albert Lea. I am glad to hear that the housekeeping staff was very friendly, however I am sorry to hear about the issues of finding a clean room. I am also very sorry that you had that experience with the water. We have had the water treated many... More

Buckeye, Arizona
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

What an excellent stay. Check in went very smooth then to our very clean room. The bed was vey comfortable. We used the hot tub that was much needed after 500 miles on the road. I would stay here again if I was in the area.

Was this review helpful? Yes 1
General_Manager4712, General Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

We are so happy that you enjoyed your stay with us and that you were able to use several amenities during that time as well. Thank you for taking the time to give your feedback. We hope the rest of your journey went well. More

Duluth, Minnesota
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 26, 2014

Came in later and got room for $120 but about 5am hear water dripping/running. Woke me up and went to see if I left facet running. It was in the walls of room 124 and it seemed to be from the upstairs rooms drains. When i left I told staff and they 'would tell maintain ace man' No adjustments made.... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

I am so sorry that you endured noise during your stay with us, the main purpose of staying at a hotel is to get a good nights sleep to prepare you for the next day ahead. I also want to apologize for what seems like a lack of care from the front desk staff member. Even if there was a... More

Albert Lea, Minnesota
1 review
5 of 5 stars Reviewed May 25, 2014 via mobile

Room was very clean the king size bed was awesome. My wife and I stayed here on our trip from South Dakota to Wisconsin. The shower was great especially after being on the road for a long time. The woman (Tanya)at the front desk was very friendly and helpful. We decided to stay here because of the service we had... More

Was this review helpful? Yes
General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

We are so happy to hear that we were able to provide you and your wife the same great service that the other Holiday Inn provided. We really appreciate all your feedback and I look forward to passing on the kind words about Tanya to her and all other team members. Thank you, safe travels. More

Monroeville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2014

I have to say that Nikki was far from pleasant. She didn't even smile once. Felt awkward checking in. The room smelled of cigarette smoke. The air conditioner didn't work very well, which kept the room warmer than anticipated and I slept not so good. Then we were awakened by the construction the hotel was undergoing both days. Not to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Dear Jason L, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

Harrisonburg, Virginia
Top Contributor
60 reviews 60 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 6, 2014

Stayed here for 2 weeks on a business trip. Clean rooms with comfortable beds. The staff is friendly but a lot of mixed messages - I was initially told that I would be able to leave a bag behind for the weekend but when I checked out was told differently, that they would not be able to accommodate this. The... More

Was this review helpful? Yes 1
General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you so much for taking the time from your busy day to give your feedback regarding your stay with us. We are so happy to hear that you enjoyed so much of your stay with us and we were able to accommodate almost all of your needs. I was so disappointed to read that a team member told you... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

We got into am accident on the 35 and every hotel in town was sold out. The staff at this holiday inn were very helpful and held two rooms for us while we were dealing with getting towed out of the snow. The hotel was very clean and comfortable. It was exactly what we needed to get through the night.... More

Was this review helpful? Yes 1
General_Manager4712, Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for taking the time out of your day to write us a review. While I am glad we were able to provide you a comfortable night out of the weather, I am sorry to hear about the auto accident. Our staff tries to go above and beyond for each guest and I am happy to hear they were... More

Fond du Lac, Wisconsin
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 29, 2014

Stayed here in mid-January 2014....check in was fast and easy....Front Desk Agent Courtney was the most friendly and knowledgeable agent I've come across in awhile....there was a kids hockey team staying there but she and management made sure they were staying in the two lower floors. We were given an junior suite....it was great....the rooms were clean and modern....the breakfast... More

Was this review helpful? Yes 1
General_Manager4712, Front Office Manager at Holiday Inn Express - Albert Lea - I-35, responded to this review

Thank you for taking the time to write us such a wonderful review! I am happy to hear that you so thoroughly enjoyed your stay with us. We love having our Sports team guests, but we understand that sometimes that can conflict with the needs of our other guests. Our team works hard to make sure that we meet the... More

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Additional Information about Holiday Inn Express - Albert Lea - I-35

Address: 77820 East Main Street, Albert Lea, MN 56007
Phone Number:
Location: United States > Minnesota > Albert Lea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Albert Lea - I-35 2.5*
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25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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