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Hyatt Place Auburn Hills

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1545 North Opdyke Road, Auburn Hills, MI 48326
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Hyatt Place Auburn Hills
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315 Reviews from our TripAdvisor Community

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Traveler rating
    181
    90
    27
    8
    9
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102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (85)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (59)
All months
1 review
4 of 5 stars Reviewed 1 week ago

Hotel clearly states that they have a policy of quiet time from 10 am to 8 am (or something like that. I know it starts at 10 pm). Great night's sleep. Clean, friendly and good food. We really enjoyed our stay.

Review collected in partnership with Hyatt Hotels

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Hendersonville, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently staed at the Hyatt Hotel in Auburn Hills, MI and was totally please with their extra nice service, friendly staff and a wonderful breakfast...I recommend you staying here also the next time you are in Auburn Hills, MI. I was really pleased with the selection of food for my trip and enjoyed eating a few new items on... More 

Review collected in partnership with Hyatt Hotels

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Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, We are very pleased to hear that you thoroughly enjoyed your stay and we look forward to seeing you in the near future! More 

Lapeer, Michigan
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel for our wedding night and for our guests attending the wedding. We had great customer service when booking but after that it was very difficult to reach a person "working on events" they were always out of the office, even during working hours. We enjoyed our stay but another couple with a baby were promised a... More 

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

this property suited our needs but outdated room and not up to Hyatt standards on cleanliness. Excellent staff, everyone very friendly 24/7. Great place to stay after a concert but needs some updates.

Review collected in partnership with Hyatt Hotels

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Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking time to share your feedback. We are very happy to hear that you enjoyed your stay. I am also pleased to inform you that a complete renovation will actually be happening later this year. We look forward to you staying with us in the future! More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Sleeper sofa was horrible. No lamps for bedside reading. Air conditioner wasn't working properly; digital reading didn't show so we turned the air on way too low and they have us one thin blanket for the sleeper sofa. Miserable night.

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking time to provide your personal feedback. We are sorry to hear that your stay was anything less than satisfactory. We are happy to inform you that our hotel will be undergoing a complete renovation come fall. We hope you give us a second chance to earn back your trust so that we may give... More 

Kalamazoo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk ladies were amazing. They were helpful with directions and truly pleasant. The room was clean and bed was comfortable. Love the separate living room area. Not too much immediately around the hotel, but everything is a short drive away.

Review collected in partnership with Hyatt Hotels

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Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking your time to provide a great review! We are very pleased to hear that you have enjoyed your stay. The next time you stay with us, please feel free to stop by the front desk to receive discount passes for the Great Lakes Crossing Outlets! We look forward to seeing you and your family... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This was a major disappointment. Right a check in we had an over-the-top (not in a good way) person assisting us. A bit too much enthusiasm. She was training a new employee so I hope it was just a show. The room was clean but: -extremely outdated -the doorknob to the bathroom popped off - there were ants by the... More 

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. On a brighter note, we are happy to... More 

London, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there on July 11th. The hotel is very clean and the staff are exceptionally attentive to customer needs. Upon arrival, I hope you will have the opportunity to meet Danielle, who works at the front desk, and is probably the friendliest hotel representative I have ever met. We found the rooms to be comfortable and at night, the... More 

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Dear Guest, Thank you for the great review of our hotel! Danielle has been recognized for her efforts and excellent guest service she has provided you and other guests. She has recently been nominated for The Rose Awards (celebrates outstanding service in the hospitality industry) and is truly a star at our hotel. We are glad that you... More 

Toledo, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms are not made for leisure. This hotel is definitely for business. The accommodations are for a single Persian or a couple, not a family. If you are on business, then check this location out; otherwise opt for another hotel. This location does offer excellent customer service!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! More 

Toronto
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while visiting friends before heading to an event in Monroe MI. We chose the Hyatt Place as we had a superb stay at the Hyatt Place in NOVI MI early in the year. The hotel is in a dark area , found the entrance off the main street dark and hard to find where... More 

Was this review helpful? Yes
Diane D, Front Office Manager at Hyatt Place Auburn Hills, responded to this review

Dear Guest, Thank you for taking your time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We sincerely apologize for any miscommunication regarding your pillow, however we are glad to know that you were able to retrieve it. If you give us a... More 

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