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All 16 Auburn Hills hotels

Extended Stay America - Detroit - Auburn Hills - I -75

2.5 of 5 Hotel   |   1180 Doris Road, Auburn Hills, MI 48326
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Extended Stay America - Detroit - Auburn Hills - I -75

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Ranked #11 of 16 hotels in Auburn Hills
A recent review
4 of 5 stars Reviewed November 8, 2013
MelissaT74 Ruby, Michigan, United States
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33 people have reviewed this hotel

Traveler rating
    17
    7
    1
    5
    3
See reviews for
4
2
9
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed March 12, 2014

My fiance and I went to a concert recently in Auburn Hills, so we stayed at Extended Stay Auburn Hills so we wouldn't have to make the long trip back home. It was affordable for us, which is why we chose it. First off, this was a non-smoking hotel, so when I got into the hotel and went to the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

Tim – Thank you for taking the time to write a review of your stay. I am sorry to hear that your room smelled like cigarettes and that your toilet was not properly cleaned. I will be meeting with our housekeeping staff to discuss your comments and to ensure your experience is not repeated. Thank you for bringing this to... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed December 3, 2013

I called ESA Auburn Hills I-75(248- 373-1355) on Tuesday 29th Nov 2013 and booked a single room for one Night. I usually travel to the Troy and stay at this hotel, so i did this time too. I drive from Chicago and stay there one or two nights, this time was for one night. They confirmed the reservation is completed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for the reservation mix up and not having your reservation ready for you upon arrival. I can understand how frustrating this must have been after your long travel. As this hotel’s manager, I can assure you that I have spoken to my staff and we are... More

Detroit, Michigan
1 review
1 of 5 stars Reviewed December 1, 2013

WE often stay here and have never had a bad experience. Friendly staff (especially Adam) Nice firm beds. Bath and kitchen were as they should be. No problems except the elevator gave me the creeps. Going down from the third floor it felt like it dropped a couple inches with a loud clang. I assume they will get it fixed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the elevator issues. I would like to ensure you that we are having the issues repaired. Still, we are thrilled to know that we have been able to provide you with a comfortable, friendly place to stay. Thank you... More

Ruby, Michigan, United States
2 reviews
4 of 5 stars Reviewed November 8, 2013

I just spent 4 nights there due to work. It was easy on ? off the express way. Some fast food places nearby as well as shopping at great lakes crossing 5 minutes down the road. Isaac was wonderful during my check in. It was quiet which was nice because I had to get up at 3 am each morning... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

Melissa - Thank you for taking the time to write a review of your stay. We appreciate you letting us know your concerns. I will have my maintenance engineer look at the shower in your room to correct the water running through the faucet and shower head. Also, I will speak with my staff and have them ensure all pillows... More

Saginaw, MI
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2013

Check in was friendly and efficient. The first room I was assigned faced the highway and traffic noise was extreme; the second room had very strong food odor. The third time was the charm as front desk clerk Krystal kindly upgraded me to a king room on the 3rd floor. Room was comfortable and had ALMOST everything - there were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that your first two rooms did not meet your expectations. Still, I am pleased to hear that Krystal was able to upgrade your room and make it right with you. Also, I am pleased that you were able to take... More

1 review
5 of 5 stars Reviewed September 28, 2013 via mobile

I stay here pretty much once or twice out of the week due to my job. The location is a little awkward but I love staying here. The rooms are decorated so nicely and the rate you cannot beat. The staff members are outstanding; always so nice and friendly. One in particular that I love is Chauncey. She's always so... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that Chauncey and the rest of the staff have taken such good care of you! We take pride in providing a “home away from home” environment at a reasonable price. The staff and I would like to thank you again for posting your... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed September 2, 2013

I stayed here for a couple of nights and this was a great place to stay. I got a great deal online and for the price, this hotel is fantastic. It is a little hard to find, as there is another Extended Stay America a few blocks away, and this one is tucked in behind buildings, down a small winding... More

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Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

Hi Stephen, Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay with us. We strive to make each stay an enjoyable one for all of our guests. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More

West Branch, Michigan
2 reviews
2 of 5 stars Reviewed August 29, 2013

When I was looking on trip advisor for decent places to stay a night, this was rated as 4 stars. It was anything but 4 stars!!! The employees were fantastic, but the room and the hallway carpets were the ABSOLUTE WORST I ever seen. Ive stayed at many hotels over the years, n this was the absolute worst as far... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

I appreciate you bringing your experience to our attention. The condition you described is unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, we will conduct a meeting with our entire staff to ensure this does not happen again moving forward. Thanks to your feedback, we can continue to work on providing an exceptional stay... More

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2013

I have been staying here for almost for a month and a half and felt like if I want to be here back in this area for Couple months then I'm surely gonna stay here. Staff working here are friendly, nice and helpful. Adam, Jason, Jeff, Ardith and many more, they are really doing the best job. Really Appreciate their... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you had a calm and relaxing visit. As well, I am so glad that our staff was able to assist with this by providing you with exceptional service, especially Adam, Jason, Jeff and Ardith. Once more, thank you for posting your review.... More

Mikki1224
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed August 2, 2013

Since I was staying for business and for a long period, I wanted something close to many things but not busy with in and out traffic. This is the perfect location for such. During my stay I had an asthma attack one evening and the young lady, Chauncy, working the desk that evening was OUTSTANDING! She not only handled the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our associate was of great help to you. She is our newest staff member and we are very proud to have her on our staff. I am also glad that you are feeling better. Thank you again for... More

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Additional Information about Extended Stay America - Detroit - Auburn Hills - I -75

Also Known As:
Extended Stayamerica Detroit
Auburn Hills Extended Stay
Extended Stay Auburn Hills
Address: 1180 Doris Road, Auburn Hills, MI 48326
Phone Number:
Location: United States > Michigan > Auburn Hills
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in Auburn Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - I -75 2.5*
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