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Extended Stay America - Detroit - Auburn Hills - I -75 Hotel

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Extended Stay America - Detroit - Auburn Hills - I -75

2.5 of 5
1180 Doris Road, Auburn Hills, MI 48326
Hotel amenities
Extended Stay America - Detroit - Auburn Hills - I -75
10 traveler photos
Ranked #9 of 16 hotels in Auburn Hills
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveler rating
    14
    4
    0
    3
    1
Date Rating
Atlanta
Top Contributor
87 reviews 87 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
13 helpful votes 13 helpful votes
“Great Business Stay”
4 of 5 stars Reviewed May 9, 2013

I stayed here for 5 days while in the Detroit area on business. Jayson, one of the front desk clerks, was extremely friendly. A true asset to the Extended Stay American Chain. The hotel was clean. My room was spacous, the sheets were white and the bed was perfect. I rarely take advantage of kitchenette's in a hotel, but during... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
May 14, 2013

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your visit with us. We strive to make each stay an enjoyable one for all of our guests, so we are very happy we were able to do this for you! Once more, thank you for posting your review. We... More

Michigan
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Moved locations”
4 of 5 stars Reviewed April 15, 2013

Had stayed at an Extended stay previously when attending a concert at the Palace of Auburn Hills, they have since moved locations, with the previous location being a Hawthorne hotel. Staff was friendly, was convenient to the Palace, previous location offered shuttle service, liked the previous location better was easier to find while this location is kind of hidden in... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
April 18, 2013

I received a copy of your review, and would like to take a moment and personally respond. We appreciate the kind comments about the staff being friendly and the location being convenient to the Palace of Auburn Hills; however, we do apologize that our location was not ideal for you. As the hotel’s manager, I can ensure you that I... More

Troy, Michigan
1 review
“Moving out of the area”
4 of 5 stars Reviewed March 28, 2013

My husband and I stayed here for 5 weeks starting in January.We found the hotel to be clean and comfortable.The staff is friendly and we especially like Jason.He was very helpful and has a nice smile.We would stay here again.No frills but clean.Sandy the manager was great.

Was this review helpful? Yes
RDO_Sarah_L, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
April 7, 2013

Thank you very much for posting such kind words about your stay at our hotel. Our entire staff works day in and day out to provide a clean, comfortable and friendly stay for all our guests. I am so glad that all of our hard work paid off for you. To hear a guest say that they would choose our... More

Detroit, Michigan
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Good long term rental”
4 of 5 stars Reviewed March 19, 2013

I stayed here for long time twice, once nine months and once two months....rooms are very clean, with kitchen that is a plus for long term rentals...there is a full size refrigerator , microwave, coffee maker, toaster and stovetop burner...they give utensils also...all linens and towels are provided , never found any spot....but house keeping is once in a week,... More

Was this review helpful? Yes
RDO_Sarah_L, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
March 24, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Auburn Hills, Michigan
1 review
“Stay away if you can”
1 of 5 stars Reviewed March 15, 2013

stay only if you intend to keep your belongings in the room while you are out if you need a place to sleep comfortably/quiety stay next door at the marriot if you need a place to complete business assignments stay next door at the marriot where the internet speed is faster if you don't want to be woken up at... More

Was this review helpful? Yes
RDO_Sarah_L, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
March 24, 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide an explanation regarding the issue you described.... More

Auburn Hills, Michigan
1 review
1 helpful vote 1 helpful vote
“Not Happy”
2 of 5 stars Reviewed March 7, 2013

I honestly hate living here and I cannot wait until I leave. Most of the staff is very friendly, although there a few who have been rather rude, one who I honestly believe is the manager is consistently rude to me. Whoever is on the floor above me stomps all over there room from around 7PM-11PM and then at 6AM.... More

Was this review helpful? Yes 1
RDO_Sarah_L, General Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
March 19, 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Traverse City, Michigan
1 review
2 helpful votes 2 helpful votes
“Excellent ratings not at all accurate!”
2 of 5 stars Reviewed February 3, 2013

Service was fine. Nothing more or less than anywhere else. The location is absolutely bizarre. If you're not familiar with Metro Detroit and it's decline, you may be taken aback. The red paint when you arrive looks to be about the 15th coat that this place has received. The smell of air freshener is overwhelming upon walking in and it... More

Was this review helpful? Yes 2
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
February 5, 2013

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More

Auburn Hills, Michigan
1 review
“Great Place!”
5 of 5 stars Reviewed January 30, 2013

This is a wonderful place to call home for either a short visit, or as the name suggests, an Extended Stay! It's a convenient location, near to shopping and parks, but quiet and secure. The entire staff is professional but really friendly and helpful. The accommodations are very comfortable and clean; in fact, the building as a whole, including the... More

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
January 31, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

1 review
“Best Extended Stay I've ever been to!”
5 of 5 stars Reviewed January 4, 2013

I have stayed at Extended Stay multiple times in different locations and had a decent experience. This Extended Stay was truly exceptional. The staff was very friendly and accommodating, especially Sandy. They made us feel like family! Would definitely recommend this location!

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
January 7, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Waterford, Michigan, United States
1 review
“My "home" away from home!”
5 of 5 stars Reviewed December 31, 2012

The room was very comfortable, the a la carte breakfast was very convenient (the coffee was delicious), and the staff was AMAZING! Each staff member I had the pleasure of meeting went above and beyond to help me during my stay. Sandy is not only a fantastic manager, but she also has an amazing team behind her! Krystal, Ashley, and... More

Was this review helpful? Yes
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Auburn Hills - I -75, responded to this review
January 2, 2013

I wanted to personally respond to your recent review. I cannot thank you enough for the kind words you shared about our management and staff. It is our pleasure to have you as our guest and so very rewarding to hear you speak so highly of our staff. It means that they are delivering on our committment of superior guest... More

 
 
Extended Stay America - Detroit - Auburn Hills - I -75
Extended Stay America - Detroit - Auburn Hills - I -75
4.0 of 5 stars 22 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Extended Stay America - Detroit - Auburn Hills - I -75

Also Known As:
Extended Stayamerica Detroit
Auburn Hills Extended Stay
Extended Stay Auburn Hills
Address: 1180 Doris Road, Auburn Hills, MI 48326
Region: United States > Michigan > Auburn Hills
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #9 of 16 hotels in Auburn Hills
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Detroit - Auburn Hills - I -75
1180 Doris Road
Auburn Hills, MI 48326
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