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Quality Inn Auburn Hills

Certificate of Excellence
2.5 of 5
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1461 North Opdyke Road, Auburn Hills, MI 48326-2652 (Formerly Hampton Inn Detroit/Auburn Hills)
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Quality Inn Auburn Hills
Best prices for: 1 room 1 guest
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Ranked #3 of 17 Hotels in Auburn Hills
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Ashycole
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166 reviews from our community

Traveler rating
    125
    34
    7
    0
    0
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57
43
3
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was amazing! Rooms were clean, staff was friendly, breakfast was awesome! Pier (don't know how to spell it sorry) the breakfast host was so very nice and professional! Bobby who works front desk was super nice! The lady who checked us in I am so sorry I forgot her name (Vluszc)but she was super nice and we chatted... More 

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Valued Guest, WOW I loved this review! We appreciate you taking the time to leave us with your experiences!! As a Choice Employee...I know you know what it means to have great service! I am glad you had the opportunity to be our guest. Thank you for recognizing Pierre and Valerie and Bobby! I am so glad they helped... More 

Sault Ste. Marie, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My friends and i stayed here when we recently went to a concert nearby. The hotel was clean. The rooms were clean. Well stocked with towels-there were 4 of us in each room Hotel staff were friendly. The breakfast had a good variety of food at it...something for everyone. foods were fresh and the staff in that area were also... More 

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Sheenazzy, Thank you for taking the time out to leave us with your feedback from your stay. It is guests' like you that let everyone know the true experiences they too could have if staying with us. We are glad you chose the Quality Inn for your weekend getaway and we are glad it was exactly what you needed.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Conveniently close the the Palace at Auburn Hills and Great Lakes Crossing Outlet Mall. Comfortable room (loved the duvet). Excellent breakfast. The morning paper under the door was a special touch! Thank you

Was this review helpful? Yes 1
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Julie, Thank you for leaving us with this great feedback from your visit to Auburn Hills. We are so glad you enjoyed yourself. Our goal is offer the highest level of customer service, clean and comfortable accommodations and a warm and fresh breakfast in the morning to each and every guest. The most important thing to us is to... More 

Ottawa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Front desk service again was excellent. Bobby checked us in with efficiency. Met up again with Miranda who is a treat! So friendly and welcoming. We have stayed here now several times, and would highly recommend it. Breakfast was fresh,nourishing and hot! The staff in the breakfast room are cheery and helpful. The beds(king) were super comfy, pillows a bit... More 

Was this review helpful? Yes 1
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Mr. Roy S. We are so appreciative to you for leaving us with this great feedback about your firsthand experiences while staying with us! Miranda is a gem to work with on a daily basis... I am sure it was so great to see her on the second visit. We are thankful to have Bobby as a member of... More 

Saint Joseph, Michigan
1 review
5 of 5 stars Reviewed March 31, 2015

Great stay. Pierre at the front desk was awesome and a great help. The africian american female that did the breakfast was awesome and a great help too. I just can not remember her name. Both of these employees deserve high praise and are a great asset to the Quailty Inn. I wish all employees anywhere are as great as... More 

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Chris T, First of all I want to thank you for choosing to stay with us and second for leaving us with these great words! Pierre and Cheryl in the breakfast area do know exactly what genuine customer service is and work at it on a daily basis. I am lucky to be a part of such a great... More 

Cincinnati, Ohio
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed 2 nights while visiting Oakland University for an event. Great location close to the college. The room was comfortable and the bed was good. The hotel was full yet still quiet. Staff was helpful. I would definitely stay here again.

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Ohio Family 2014 We are so glad you chose to stay with us for the local event. Thank you for taking the time out of your busy day to leave us with this great feedback. We are so glad you enjoyed your stay. We do hope you will give us the pleasure of seeing you again soon! David More 

Canton, Ohio
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 24, 2015

We stayed for 2 nights. The facility is very clean and the desk staff professional and helpful. It is a short 10 min. drive to Oakland University where we were attending a swim meet. The rooms have been updated and the beds were quite comfortable. At this price point, this is one of the tidiest , well kept hotels I've... More 

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David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Valued Guest, We are so glad you chose to stay with us for your event at Oakland University. We are glad you took the time to leave us with your experiences while staying with us. I am very sorry about your room not being serviced. The staff should have been to your room sooner…and I will be making sure... More 

Crown Point, Indiana
1 review
5 of 5 stars Reviewed March 16, 2015

What a amazing experience. As a Corporate Traveler I was amazed at the experience. Bobby at the front desk was 5 STARS! Helpful, friendly, courteous and professional. I flew in late. I asked about food delivery and he made recommendations and even dialed the phone for me. Day 2 was no different. Customer Service is the key here and I... More 

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Dave P, I love the title you gave to this review! Thank you for choosing to stay with us during your visit to Auburn Hills. We are glad you enjoyed yourself. I was able to share this review with Bobby and it definitely brought a smile to his face. We are so glad we have your vote for the... More 

marshall, michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

The staff here is so friendly! Very enjoyable to be around & helpful. The complimentary breakfast was absolutely wonderful & delicious! The room was clean & spacious. I enjoyed my stay here. I highly recommend staying at this hotel!

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Dtrescott7 Thank you for taking the time to review your most recent stay with us. We are so glad you chose to stay with us. I am so excited to have the opportunity to share this wonderful review with the breakfast ladies. We are so thankful for the recommendations and we are looking forward to seeing you the next... More 

Rockford, Washington
1 review
5 of 5 stars Reviewed March 3, 2015

Very friendly and helpful staff. Bobby was very thoughtful after assigning a 2nd floor room he reassigned the wife and I to a 1st floor room as a convenience for a couple of 70+ years olds without we asking. Very comfortable and clean rooms. The complimentary breakfast was outstanding. The only drawback (minor) was finding the entrance, drove by it... More 

Was this review helpful? Yes
David T, General Manager at Quality Inn Auburn Hills, responded to this review

Dear Jack B, Thank you for taking the time to fill out the survey in regards to your stay! I am glad Bobby took great care of you...we are thankful to have him as a part of the team. I do apologize about the difficulty in finding the hotel. We are all very glad you had an excellent stay. We... More 

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