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Hilton Auburn Hills Suites

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2300 Featherstone Rd, Auburn Hills, MI 48326
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Hilton Auburn Hills Suites
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Hilton Auburn Hills Suites
Hilton Auburn Hills Suites
Hilton Auburn Hills Suites
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471 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

his hotel has a very nice lobby area. It's like an atrium with lots of comfortable seating (tables / chairs and sofas). They have a buffet breakfast that is pretty good. For the price the options were limited, but the quality of the food was good. The rooms were nice. We had a suite which allowed for lots of space.... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Well manicured landscaped hotel and beautiful lobby. The staff was friendly, informative and professional. An ideal location with other points of interests within a short drive. The room was quite nice except for the mattress- it was rather soft in the middle... so much so that one could not help but end up in that spot (it should be replaced-... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. Let me be the first to thank you for the kind words about our property. We take great pride in the service that we provide to our guests. We strive to provide a stay that is second to none and is a memorable experience for our guests. I do appreciate you mentioning... More 

Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

very friendly and accommodating staff. Rooms very clean. Construction around the hotel did not impact travel in or out of the location. Sitting room was very nice and wifi easy access. The breakfast bar was well attended and your option of ordering off menu or just the quick self serve - food very good.

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. We are glad that we were able to provide you with an experience that was second to none. One of our highlights at the property is the condition of our rooms. Along with our service that we provide to our guests, we aim to meet and exceed our guests expectations in any... More 

Senior Contributor
26 reviews 26 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Hilton Auburn Hills with my family (2 adults/2kids) for 1 night during a house hunting trip. We arrived late on a Friday night- close to midnight. There was a problem with the main water supply to the hotel that evening and we were not able to even wash our hands. Water supply however was restored during... More 

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. I'm am truly sorry for the issues that you encountered. The water repair that took place was an emergency repair that was not planned. Your comments are much appreciated and will be better used as a point of training our staff to inform our guests during their stay so they can have... More 

Beijing, China
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been in this hotel several times, the room is big enough, has separate working area, separate bathroom, free wifi., The only thing I feel uncomfortable is breakfast, while that is mainly because I am not familiar with west style breakfast. I am only fit to Chinese food.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. We do appreciate it very much when we are able to make a 5 star experience for our guests. Your comments about the breakfast have been shared with our F&B management team and we will use them as the basis for possibly creating some Chinese items in the future if it is... More 

Hertfordshire, United Kingdom
Top Contributor
77 reviews 77 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights. Polite receptionist on check in. Sitting room, bedroom and bathroom. The first thing we noticed was how much the room needed upgrading. The air con, which we wanted to use as heating as it was cold when we were there, sounded like a 747 taking off! Needless to say we turned it off. Some of... More 

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. I am sorry to hear that we could not create the type of experience that you were accustom to. We are looking into getting a teakettle for our guests that stay with us, so that we can offer the type of experience that they expect from a Hilton Hotel. We all have... More 

Collegno, Italy
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fitness center is the best, long opening time, swimming pool. It sound good Big parking to have no trouble with car The only negative point is on the bar, cocktails aren't on the top. Also the main cocktails are under the expectations

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for taking the time to review our hotel. We were sorry to hear that your stay did not meet your expectations. We pride ourselves on our service and cleanliness and when we don't meet that criteria, that is something we take very seriously. Your comments have been shared with our executive teams and our housekeeping department and they... More 

2 reviews
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel in March for a dance competition and it was beautiful and we absolutely loved it! We also stayed in April for another dance competition and this time we were absolutely disgusted! You could tell they didn't clean very well and everything was broken! We thought it would be fun to put a beer bottle out... More 

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HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. We are extremely disapponted that we could not create the same type of stay you had in March. I can assure you that the cleanliness you encountered is not the norm for our hotel. We do take great pride in our service and cleanliness and when we fail at it, this is... More 

Indiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton Auburn Hills Suites in Michigan. At first glance it was lovely. The staff was very friendly, the decor beautiful and inviting. However, the shower had very low pressure which made it very difficult to rinse off soap. I was disgusted when I found a mans tux vest on the floor. No, it wasn't ours.

Was this review helpful? Yes
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. Let me be the first to apologize for your stay here at the property. I can assure you that this is not the norm for our hotel. We pride ourselves on the cleanliness and service that we provide. When we fail to meet our expectations set forth by our guests, it is... More 

Westlake Village, United States
2 reviews
5 of 5 stars Reviewed April 24, 2015

I've stayed at Hiltons weekly for 20 years - and this property is by far one of the nicest I've stayed at. I'm not necessarily speaking architecture or decor - but rather the service, can do attitude, and thoughtful end to end experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonAHFO, Front Office Manager at Hilton Auburn Hills Suites, responded to this review

Thank you for your review of our hotel. We take great pride in knowing that we were able to create a "5 Star" experience for you during your stay. We pride ourselves on our service and cleanliness of our hotel. We feel this is what set's us apart from the many different lodging options here in Auburn Hills. We do... More 

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