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Baymont Inn & Suites Auburn Hills

1294 N Opdyke Road, Auburn Hills, MI 48326 (Formerly Fairfield Inn Detroit Auburn Hills)
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Baymont Inn & Suites Auburn Hills
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Ranked #15 of 17 Hotels in Auburn Hills
A recent review
3 of 5 stars reviewed 2 weeks ago
johnpA9333IK Greensburg, Pennsylvania
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Greensburg, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel going through transition from a Fairfield to the Baymont... Some Staffing Issues overall good stay.

Review collected in partnership with Baymont Inn & Suites

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Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

Fairfield Inn in Auburn Hills,MI is the WORST hotel we've been to. Bad odor in room, bathroom EXTREMELY small/confined, no one @ front desk when we checked in (about a 10 min. wait) tub facet kept dripping, we checked out 3 rooms before it was "OK", THEY ARE UNDER RENOVATION so the decor doesn't match & is NOT appealing/inviting! They... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear LadyDi529, Thank you for taking the time to write a review regarding your recent stay with us. I just want to clarify one issue that you stated, we always honor late check outs for our guests and have never charged anyone. Sometimes even up to 3pm without charge. Did you contact front desk to ask for an extended check... More 

York, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Really old. Don't let the new lobby fool you. I was afraid to touch the A/C controls for fear of Malaria. Never cleaned my room the following day. If your looking for the worst Fairfield on the planet welcome to Auburn Hills Mi. This is so far away from Marriott standards. I've stayed at Red Roof inn's for $29 that... More 

Was this review helpful? Yes 2
MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Mr. Sass, Thank you for taking the time out of your busy schedule to write a review regarding the 1 night stay you recently had with us. As I apologized to you while you were here and gave you a discounted rate for your dissatisfaction, I aploogize again. Please know that your loyalty to Marriott is greatly appreciated and... More 

1 review
1 of 5 stars Reviewed April 27, 2015 via mobile

Poor service and terrible room and room service. To begin the breakfast they serve was very cold every morning. The room sheets had brown spots of residue from the previous guest also the tissue roll was not refilled as well. Once housekeeping came in to clean the room they rambled through our stuff and failed to make up one of... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Tr3cy, Thank you for taking the time to write a review regarding your recent stay with us. We would like to apologize that your stay was anything less than satisfactory. We have been doing renovations in stages and we hope that you will come see the changes after they are completed if you are ever in our area again. More 

Niles, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed March 31, 2015

We had a one night stay here. It was enjoyable and we will be back again. We had gone to the Sea Aquarium it was pretty close to that. The bed was comfortable. The continental breakfast was one of the best we have had. There was a nice variety of food and drinks. The staff was right on top of... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear mattiesmom2004, Thank you for writing a review regarding your recent stay with us. We have heard many good thinkgs about the Sea Aquarium at Great Lakes Crossing. We look forward to seeing your again when you return to our area! Regards, Linda Moreno More 

Lansing, Michigan
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 27, 2015

First, let me say the evening food was delicious. They catered in from a local Italian restaurant the two nights I ate. And Mary, the housekeeper was a real delightful, upbeat, energetic gem. She brightened my day. The entrance road had quite a few large potholes, so be careful. I'm sure that's not the Fairfield's fault. In general, the hotel... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Dave W, Thank you writing a review regading your recent stay with us. I are pleased to know that you enjoyed our complimentary dinner that we offer on Monday, Tuesday and Wednesday of the week. I also wanted to inform you that we are going through renovations. We are just wrapping up the wall texturizing and paint. Within the... More 

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed March 27, 2015

Great location with shuttle services to the Palace of Auburn Hills, this hotel is very clean with very friendly staff, and probably the best free breakfast I've experienced in a hotel. Love the bowls of fortune cookies placed around the lobby. We would defiantly return given the opportunity.

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Holly B, Thank you for taking the time to write a review regarding your recent stay with us. We are very pleased that you enjoyed your stay along with our breakfast in the morning!! We look forward to seeing your again when you are in the Auburn Hills area. Sincerely, Linda Moreno More 

West Coast, Michigan
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed March 23, 2015

Stayed one night for the Neil Diamond concert. Pros: Check in/out was quick and easy, hot tub in room was nice. Close to the Palace. Cons: Room was old, couch had stains all over it, walls and trim were coming apart, bed was old and bumpy, outlet cover was broken off, lamps didn't have bulbs in them, very noisy, could... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Solprovider, Thank you for writing a reveiw regarding your recent stay with us. I wanted to respond and let you know that we are undergoing renovations at this time. We hope that when you are in the Auburn HIlls area again you might give us a second try once renovationis are completed. More 

Fort Wayne, Indiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 18, 2015

We stayed overnight as we took our daughter to the Palace of Auburn Hills for Frozen on Ice. I was immediately disappointed when we drove up as you can tell this was an old mid-70's motel that had been converted. We had already pre-booked the room as it was close to the palace otherwise we would have left and gone... More 

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MarriottFairfieldInn, General Manager at Baymont Inn & Suites Auburn Hills, responded to this review

Dear Dawn D, Thank you for taking the time to write a review regarding your recent stay with us. I understand your frustration with our hotel. We have finally began renovations. But those renovations are being down in stages. Stage 1 is paint and retexturizing the walls, stage 2 is all new carpet, stage 3 will be drapery and bedding... More 

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