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All 16 Auburn Hills hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   3990 Baldwin, Auburn Hills, MI 48326
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87%
Ranked #4 of 16 hotels in Auburn Hills
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Mike H Grand Ledge, Michigan
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152 people have reviewed this hotel

Traveler rating
    103
    29
    17
    1
    2
See reviews for
52
30
11
34
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Grand Ledge, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our stay here was excellent the rooms were very nice, the complimentary breakfast was great, Charmaine greeted us as we entered the room her upbeat personality was awesome, the breakfast area was kept in excellent condition, as we were finishing our breakfast Crystal stopped and asked if she could take our plates. We stay at a lot of Hotels and... More

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking your time to share your thoughts on our property. It is always nice to share with my team when guests such as yourself recognize their efforts in providing a clean, comfortable stay and their sincerity in their desire to serve. Look forward to seeing you again on your next visit to Auburn Hills! More

Oregon City, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

These guys are really focused on customer service. Awesome complimentary breakfast, the rooms are very clean and the toilet seat warmer was an unexpected delightful addition. Shuttle service was quick and friendly. I felt like an important guest my entire week stay. Thanks Mark!

Was this review helpful? Yes 1
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We truly appreciate your review. We’re glad to hear you received friendly and helpful service during your stay. Hope to see you soon! More

1 review
4 of 5 stars Reviewed 2 weeks ago

my family stayed there a couple of weekends ago and it was a nice room but we used my card for the booking of the room and then my husband payed cash right then and i was charged $10.00 dollars off my card for what i dont know.

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Patty, I am glad you enjoyed your stay. I apologize about the mischarged you encountered, if you could please give us a call at 248-322-7000 to further look into this that would be great. Thank you and hope to see you soon. More

Barrie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay here was excellent the rooms were spotless the staff was more then accommodating including Charmaine who exceeded all expectation and stood out from the rest of all hotels I have ever stayed in. She was helpful friendly and very kind and did an absolute excellent job maintaining the breakfast area and kept the breakfast well stock with amazingly... More

Was this review helpful? Yes 1
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Courtney, I want to thank you for taking the time to review our hotel on Tripadvisor! We love to hear from our guests! We are so glad that you enjoyed the breakfest while staying with us. As for Charmaine, she is one of a kind im glad she helped brighten your morning. Hope to see you soon. More

Leon, Mexico
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2014

Hotel is good and one of my options. Rooms are nice, spacious, comfortable and clean. Beds are comfortable and pillows as well. Front desk service is good, check in / check out process is fast. Breakfast included is standard and quick, but is good. Location is good, there is next to the great lakes mall, which is big and you... More

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to share your experience at our hotel. We definitely pride ourselves on providing quality, clean rooms with comfortable beds. We appreciate you staying with us and look forward to seeing you in the future! More

Fort Polk, Louisiana
1 review
3 of 5 stars Reviewed March 6, 2014

My stay here was about $150 dollars, a bit much for a one night stay. Rooms were clean and comfortable but the covers on the bed were paper thin and our heat seemed to either blow out freezing cold air or jacked up to 90 matter what temp we put it. Someone also kept walking by our room ringing our... More

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Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I want to thank you for taking the time out of your day to write a review regarding your most recent stay with us. We appreciate any reviews we receive from our guests, whether they are good or bad, so we know what we are doing well and where we can improve. I want to apologize for the issues occurred... More

Greenville, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed March 1, 2014

We were in the area for 1 night and needed a place to stay. We didn't have a reservation. We tried the Hampton Inn next door and they were booked up. The Holiday Inn had a few rooms left. The cheapest room we could get was a two queen room at the outrageous price of $179.99/night. I forgot to say... More

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I want to thank you for taking the time out of your day to write a review regarding your most recent stay with us. We appreciate any reviews we receive from our guests, whether they are good or bad, so we know what we are doing well and where we can improve. I want to apologize for the issues occurred... More

Gold Beach
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 18, 2014

Top notch - from the checkin to checkout every thing was great. During breakfast the manager even was present to inquire how our stay was. Will return again. Great indoor pool and spa. The cookies, coffee and bottled water was a great added feature. Thank you.

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We would like to thank you for reviewing our hotel on Tripadvisor! We love to hear from our guests. We look forward to seeing you again soon! Robert More

London, Canada
1 review
5 of 5 stars Reviewed January 31, 2014

I have stayed at this location a number time and each and every time I must say that the employees are truly focused on the comort of their customers. If everything is not correct, they will acknowledge and make it right.

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for reviewing us on Tripadvisor! We are so happy that you enjoyed your stay with us. We look forward to seeing you again soon! Robert More

Grand Blanc, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014

Took a 2 week class that was being held at this location. It was so pleasant to walk in everyday & be greeted by smiling faces & a big "Good Morning"... The facality was always very clean & fresh. All the staff was always very friendly and always asked if there was anything they could do for me. I thought... More

Was this review helpful? Yes
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi Joan, I want to thank you for taking the time to review our hotel on Tripadvisor! We love to hear from our guests! We are so glad that you enjoyed the Meeting Room while you were with us. We hope that you come back soon to visit us again! Robert More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Address: 3990 Baldwin, Auburn Hills, MI 48326
Phone Number:
Location: United States > Michigan > Auburn Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Auburn Hills
#4 Family Hotel in Auburn Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 
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