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Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area)

2.5 of 5 3988 Baldwin Road, Auburn Hills, MI 48326
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Certificate of Excellence 2014
Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area)
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Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area)
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247 reviews from our community

Traveler rating
    182
    52
    6
    2
    5
See reviews for
87
50
2
54
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Everything was nice. We stayed here Christmas time so we could go shopping at great lakes crossing. We stayed last year as well. The room was nice, big bathroom. Clean. Breakfast was no big deal. Left a little to be desired, but was not important to me. I would recommend this hotel.

Review collected in partnership with Hampton

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Davison, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for wedding locally. Both night staff and morning staff went out of their way to make sure that all of our needs were met, extremely friendly, and this is the best hotel experience I have had in a long time, very comfortable, clean room and easy access to traffic.

Review collected in partnership with Hampton

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London, Canada
Top Contributor
227 reviews 227 reviews
71 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel over the weekend and couldn't be happier with the customer service I received. The hotel is clean and incredibly convenient for shopping. The breakfast is your usual Hampton Inn which I think is perfect for anyone to start their day.

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Dayton, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a nice hotel to stay in. Everything was clean, the staff was super friendly & it was in a safe neighborhood. You can easily walk to the outlet mall, and there were tons of choices when it came to eating that were close by. The indoor pool was not huge but it was nice & clean. I would... More 

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Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you so much for taking the time to place these great comments regarding your recent stay with us at our Auburn Hills location. We are delighted you "loved staying here", this is our ultimate goal for all our guests. We look forward to your return in the future. More 

Brampton, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel will charge the rooms to your credit card they received to hold your booking, and then without telling you they will also except payment from you for the same rooms in the morning at checkout

Review collected in partnership with Hampton

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Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you so much for your time in placing this review. I want to take a moment to apologize for the misunderstanding with the Credit Card issue. I will make sure to let our staff know to better explain the authorization process and how we hold those funds on your card for 1-3 business days. I apologize once again that... More 

Battle Creek, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This property is conveniently located right across the street from the Great Lakes Crossing Mall, as well as several other retail and dining outlets. The service was outstanding. The room was not only beautiful, but comfortable, clean and quiet. The complimentary breakfast was on par with any other hotel and well stocked. They also provide a shuttle service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you so much for taking the time to place these great comments. We are very happy to hear you enjoyed your time with us. We are also happy to know we have another fan of our fantastic breakfast, we never get tired of hearing this. I am also very happy that you were pleased with the shuttle service to... More 

Kitchener, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

Enjoyed my stay... girls weekend shopping. The staff were exceptional, the suite was perfect.. and the breakfast was very good. Thank you.. I highly recommend this hotel and will definetely return ...

Review collected in partnership with Hampton

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Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

We appreciate your time and the great review of your stay at our property. We are very happy to hear you enjoyed the Auburn Hills area for your ladies shopping trip and especially that we were able to provide you with the value and "Hamptonality" you expected. We are looking forward to your next visit here with us in the... More 

Lansing, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Had a pleasant stay at this hotel. The breakfast was very good with lots of options. The only con to this hotel is the pull-out mattress, the springs are felt the minute you lay down. If you had to rely on the pull-out for a bed option, I would not recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you for taking the time to write a review of your stay at the Hampton Inn in Auburn Hills. I am sorry about your experience with our pull out sofa, we are looking into what could have done to make this stay more enjoyable for you and if that means replacing our mattress for the pullouts than that might... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed November 10, 2014

The rooms were clean and comfortable with nice bathrooms. The breakfast offerings were fairly standard, but everything was fresh and hot, so that's good. I really liked the breakfast to-go option for early morning or quick starts.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you for staying with us again! Thank you so much for the excellent feedback! I share every response we get with the entire staff. I am very glad that you enjoyed your stay, and I look forward to you staying with us again when you are in Auburn Hills. More 

Bellaire
2 reviews
4 of 5 stars Reviewed November 5, 2014

We have stayed at Hampton Inn's for years. This particular Hampton Inn pays close attention to cleanliness and customer satisfaction which is very important to me. The price is however on the high side. Breakfast was good and the rooms are a good size.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jackee P, Front Office Manager at Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area), responded to this review

Thank you very much for choosing our hotel and sharing your comments. I'm glad we are able to exceed your high standards for cleanliness, service and accommodations, and really appreciate your 5 star rating. We look forward to welcoming you back and serving you here many more times. More 

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Additional Information about Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area)

Address: 3988 Baldwin Road, Auburn Hills, MI 48326
Phone Number:
Location: United States > Michigan > Auburn Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area) 2.5*
Number of rooms: 80
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Hotel Style:
#1 Family Hotel in Auburn Hills
#2 Romantic Hotel in Auburn Hills
#3 Business Hotel in Auburn Hills

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