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All 16 Auburn Hills hotels

Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

2.5 of 5 Hotel   |   2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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Ranked #13 of 16 Hotels in Auburn Hills
A recent review
4 of 5 stars Reviewed September 10, 2014
zhang q Wuhan, China
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71 reviews from our community

Traveler rating
    29
    14
    8
    6
    14
See reviews for
11
13
11
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Originally booked this hotel(1 bedroom suite) for 35 days in August 2014. Upon arrival, found room to have foul odor, mold all around the bathtub, appliances all dented up and tv remote didn't work The sheets on the bed were either really old or not clean(we slept on the top blanket). Complained to front desk and they moved us to... More

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Wuhan, China
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

The first night on my this trip in America. Everything is OK, it seems I will stay here for a week, I think the inn is a good choice. A little cold I've got on the aeroplane, in the room, good hot water and aircondition make it better.

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. We are pleased that you're enjoying your stay. We're also glad that our water pressure and quality air conditioning are helping you feel better. Thank you again for your review. If there is anything we can do, please feel free to contact us at dab@extendedstay.com. We hope... More

Hampton, VA
Top Contributor
69 reviews 69 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed August 25, 2014

I visited my daughter who was staying there for a couple months while working at a summer internship. The room was awful. The carpet & couch were stained. Bottom drawer of the dresser was broken out which they reported and never did get fixed. Room had 2 beds and she had a room-mate but there was only that one dresser... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your daughter's stay at our hotel. We sincerely apologize for the condition of your daughter's room. We are scheduled for a complete renovation to address many of the issues you mentioned. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to... More

Lake Orion, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is actually a business trip (long term) made up by a whole company roster of people that travel and work together from one job to the next. (PIPELINERS). Not only that, there is a group of 3 or 4 couples that go all the way back from elementary through high school, right into Pipelining, in the same union, from... More

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Detroit Area, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 25, 2014

I booked reservations for my coworkers at this hotel and this is what I was told. I was not happy with how it reflected upon me. "When entering the hotel there was no one to be found at the front desk, waited 10 minutes. All trash cans that I noticed on both the 1st and 2nd floor were overflowing with... More

Was this review helpful? Yes 2
Medina Ohio
Contributor
17 reviews 17 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 5, 2013

First of all, other reviewers need to understand the hotel location and do a little research before they book. Extended Stay Auburn Hills - Featherstone is primarily a long term stay for business people or students at the college. You have to look no further than across the street and see the Chrysler building, the college and you have Comerica... More

Was this review helpful? Yes 3
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2013

I would otherwise not bother with a review but I needed to do this for the management and staff at this Extended Stay -- everyone is so helpful and accommodating! Also, the hotel itself is a 3-star but the extra star is for the people who run it. The room I was in was a good size, with a small... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I would like to thank you for writing such wonderful things about our staff. As well, I appreciate your comments about the carpet in your room. At this time, we are working to replace it in every guest room to ensure a better stay overall. It would be our pleasure to... More

London, Canada
1 review
3 of 5 stars Reviewed November 1, 2013

Stayed here on weekend shopping at Great Lakes Crossing.Best price for hotels in the area for that night. Only a few minutes from the mall so worth the drive instead of paying $150+ for hotels at the mall. Room is a little dated but good size. Didn't use the kitchen but would be good if staying longer. Beds weren't great... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found the accommodations and location convenient for your needs. Also, it is good to hear that the spaciousness of your guest room and the fully equipped kitchen were ad added value. Thank you again for your review.... More

Muskegon, Michigan
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 29, 2013

My wife and I stayed here for a night over this past weekend for a business trip in the Detroit metro area, and our first impression of the place, when we arrived to an unlit exterior of a hotel at the dark of night when the other 2 hotels near it were lit tells the story of our short stay... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I am very sorry that our staff did not attend to your needs upon arrival in a professional manner. In response, I am reviewing our customer service standards with the entire team and how we handle overnight check-in's to ensure this does not happen again. As for the bedding, I am... More

Cambridge, Canada
1 review
1 of 5 stars Reviewed October 22, 2013

Should have realized the moment we checked in and the lady that checked us in said if our bed sheets are dirty bring them down and they will give us clean ones!! When we arrived to our room there was a huge beattle hanging on our curtains and there was 2 other bugs dead on the windo ledge!!.. The hotel... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I was disheartened to read that you encountered housekeeping issues. I apologize that our housekeeping policy was not reviewed with you during check-in. I've discussed your comments with the team to insure a more complete room inspection is performed to ensure cleanliness is to our standards. We continually work to improve... More

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Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Address: 2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > Michigan > Auburn Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Number of rooms: 139
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Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Auburn Hills Extended Stay
Extended Stay Auburn Hills

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