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All 16 Auburn Hills hotels

Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

2.5 of 5 Hotel   |   2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
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Ranked #13 of 16 hotels in Auburn Hills
Certificate of Excellence 2013
A recent review
  • Reviews (67)
  • Photos (16)
  • Prices
  • Amenities
  • Room tips (12)
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67 people have reviewed this hotel

Traveler rating
    28
    13
    8
    5
    13
See reviews for
10
13
11
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Detroit Area, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 25, 2014

I booked reservations for my coworkers at this hotel and this is what I was told. I was not happy with how it reflected upon me. "When entering the hotel there was no one to be found at the front desk, waited 10 minutes. All trash cans that I noticed on both the 1st and 2nd floor were overflowing with... More

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Medina Ohio
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 5, 2013

First of all, other reviewers need to understand the hotel location and do a little research before they book. Extended Stay Auburn Hills - Featherstone is primarily a long term stay for business people or students at the college. You have to look no further than across the street and see the Chrysler building, the college and you have Comerica... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2013

I would otherwise not bother with a review but I needed to do this for the management and staff at this Extended Stay -- everyone is so helpful and accommodating! Also, the hotel itself is a 3-star but the extra star is for the people who run it. The room I was in was a good size, with a small... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I would like to thank you for writing such wonderful things about our staff. As well, I appreciate your comments about the carpet in your room. At this time, we are working to replace it in every guest room to ensure a better stay overall. It would be our pleasure to... More

London, Canada
1 review
3 of 5 stars Reviewed November 1, 2013

Stayed here on weekend shopping at Great Lakes Crossing.Best price for hotels in the area for that night. Only a few minutes from the mall so worth the drive instead of paying $150+ for hotels at the mall. Room is a little dated but good size. Didn't use the kitchen but would be good if staying longer. Beds weren't great... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found the accommodations and location convenient for your needs. Also, it is good to hear that the spaciousness of your guest room and the fully equipped kitchen were ad added value. Thank you again for your review.... More

Muskegon, Michigan
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 29, 2013

My wife and I stayed here for a night over this past weekend for a business trip in the Detroit metro area, and our first impression of the place, when we arrived to an unlit exterior of a hotel at the dark of night when the other 2 hotels near it were lit tells the story of our short stay... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I am very sorry that our staff did not attend to your needs upon arrival in a professional manner. In response, I am reviewing our customer service standards with the entire team and how we handle overnight check-in's to ensure this does not happen again. As for the bedding, I am... More

Cambridge, Canada
1 review
1 of 5 stars Reviewed October 22, 2013

Should have realized the moment we checked in and the lady that checked us in said if our bed sheets are dirty bring them down and they will give us clean ones!! When we arrived to our room there was a huge beattle hanging on our curtains and there was 2 other bugs dead on the windo ledge!!.. The hotel... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I was disheartened to read that you encountered housekeeping issues. I apologize that our housekeeping policy was not reviewed with you during check-in. I've discussed your comments with the team to insure a more complete room inspection is performed to ensure cleanliness is to our standards. We continually work to improve... More

Los Angeles, California
1 review
4 of 5 stars Reviewed October 9, 2013

I was here for about 2 months, working at a nearby hospital, which coincidently offers discounts for this place. Overall, the staff was friendly and helpful. Internet was slow and expensive to upgrade (about $50 IIRC), but is a must if you want to stream good quality video and skyping. There is no gym, but the extended stay nearby has... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your accommodations were satisfactory. I am sorry about the inconvenience you had with the internet and promise to look into your concerns. Thank you again for your review. It would be our pleasure for you to repeat your... More

Oslo, Norway
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 5, 2013

I stay at Extended Stay Auburn Hills for a business trip to Detroit, around a week in September 2013. When I travel on business, I really don't care about the hotels in which I stay, so I usually pick the cheapest I can find across the various hotel sites. For this trip, I paid around $45 per night, which is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. At Extended Stay America we try to create a "Home away from Home" atmosphere. I certainly hope we were able to accomplish this during your time spent with us. I was happy to hear you found the rooms spacious and was able to utilize the kitchen facilities.... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 25, 2013

Stayed for just over three months and this hotel is the best value in an area with several others, which is no doubt why they are almost alwas booked solid, make your reservations early!!!.... Ps. Only compliant is the very limited laundry facilities...

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Ray - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your three month stay was so enjoyable! The staff and I truly loved having you visit and we hope you will repeat your experience with us in the future. More

Middletown, Delaware
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2013

I would like to take the time to express just how disappointed I am with Extended Stay America. Recently I went on a business trip and stayed at the Auburn Hills- Featherstone Road Location from September 6, 2013 until September 18, 2013. From the second I walked into my room, I realized this was not going to be a comfortable... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review. I was disheartened to read your comments concerning your stay. I personally had spoken to your team leader on several occasions during the groups visit. He was extremely satisfied and had nothing but good things to say. Unfortunately you did not share the same experience. Please accept our apologies. I have discussed your comments... More

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Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Extended Stay Deluxe Auburn Hills/Featherstone Hotel
Auburn Hills Extended Stay
Extended Stay Auburn Hills
Address: 2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
Phone Number:
Location: United States > Michigan > Auburn Hills
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 16 hotels in Auburn Hills
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Reservation Options:
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
139

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