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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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74 reviews from our community

Traveler rating
    29
    14
    8
    7
    16
See reviews for
11
14
11
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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  • Any
English first
  • All months
    (74)
  • Mar-May only
    (16)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (9)
All months
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I was previewing this hotel for a longer term stay planned for a month as I transfer to the area for my job. I will NOT be staying here!! Checking in at 3pm took a while because no one was at the front desk. As I entered the elevator to go up to my room I noticed graffiti scratched in... More 

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed November 8, 2014

First we had to walk all the way to the back of the building on the third floor. When I booked the room put a special request to stay at a lower floor because travel with toddler. During our walk to the room found broken light bulb small pieces along the hallway. called front desk to notify the issue, she... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the condition of the room during your recent stay. This is unacceptable and I will be sure to discuss these issues with our staff. Thank you again for bringing this to our attention. If you would like to discuss this further, please do not hesitate... More 

Traverse City, Michigan
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 27, 2014

Tub filthy, toilet running, broken mirror, filthy couch, stained drapes. Do I need to say more?? Road under construction; had to call front desk for directions and was told to follow Hampton Inn signs to entry. Does that tell you something??

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the condition of the room during your recent stay. Please know that I will be meeting with my housekeeping staff to review our cleanliness and inspection procedures to ensure that our rooms are up to standard. As well, please note that we are scheduled for... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 20, 2014

Originally booked this hotel(1 bedroom suite) for 35 days in August 2014. Upon arrival, found room to have foul odor, mold all around the bathtub, appliances all dented up and tv remote didn't work The sheets on the bed were either really old or not clean(we slept on the top blanket). Complained to front desk and they moved us to... More 

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Wuhan, China
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2014

The first night on my this trip in America. Everything is OK, it seems I will stay here for a week, I think the inn is a good choice. A little cold I've got on the aeroplane, in the room, good hot water and aircondition make it better.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. We are pleased that you're enjoying your stay. We're also glad that our water pressure and quality air conditioning are helping you feel better. Thank you again for your review. If there is anything we can do, please feel free to contact us at dab@extendedstay.com. We hope... More 

Hampton, VA
Top Contributor
75 reviews 75 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed August 25, 2014

I visited my daughter who was staying there for a couple months while working at a summer internship. The room was awful. The carpet & couch were stained. Bottom drawer of the dresser was broken out which they reported and never did get fixed. Room had 2 beds and she had a room-mate but there was only that one dresser... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your daughter's stay at our hotel. We sincerely apologize for the condition of your daughter's room. We are scheduled for a complete renovation to address many of the issues you mentioned. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to... More 

Lake Orion, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is actually a business trip (long term) made up by a whole company roster of people that travel and work together from one job to the next. (PIPELINERS). Not only that, there is a group of 3 or 4 couples that go all the way back from elementary through high school, right into Pipelining, in the same union, from... More 

Was this review helpful? Yes 2
Detroit Area, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 25, 2014

I booked reservations for my coworkers at this hotel and this is what I was told. I was not happy with how it reflected upon me. "When entering the hotel there was no one to be found at the front desk, waited 10 minutes. All trash cans that I noticed on both the 1st and 2nd floor were overflowing with... More 

Was this review helpful? Yes 2
Medina Ohio
Contributor
17 reviews 17 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 5, 2013

First of all, other reviewers need to understand the hotel location and do a little research before they book. Extended Stay Auburn Hills - Featherstone is primarily a long term stay for business people or students at the college. You have to look no further than across the street and see the Chrysler building, the college and you have Comerica... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2013

I would otherwise not bother with a review but I needed to do this for the management and staff at this Extended Stay -- everyone is so helpful and accommodating! Also, the hotel itself is a 3-star but the extra star is for the people who run it. The room I was in was a good size, with a small... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your recent review of your stay. I would like to thank you for writing such wonderful things about our staff. As well, I appreciate your comments about the carpet in your room. At this time, we are working to replace it in every guest room to ensure a better stay overall. It would be our pleasure to... More 

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