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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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83 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Awful, awful hotel. My sister and I stayed here for a shopping weekend and got a great deal through Hotwire. We spent a good 3+ hours on the first night trying to get a set of spare bedding for our pullout couch since there was none in the room. The hotel turned into a ghost town after 10pm. Nobody mans... More 

Helpful?
1 Thank Nicki M
myrtle beach
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed one night there last night. I'm Local but there was a Water Main issue where I live. My first Choice was the Hampton Inn next door but I did not think to make reservations, and due to the Auto Show in Detroit, many properties even far from there are Sold Out. It was cold and snowing out so... More 

Helpful?
Thank drpoundsign
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. To uphold our company's high standards, we will make sure we are clearly communicating... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

1. Automatic Door at the entrance are not working. 2. Hotel was okay; my room design was bit odd. Working Desk was in corner right next to fridge with empty wall to stare at. Flooring was new but something (wiring I guess) was running underneath due to which floor was popping out. 3. Worst of all - Internet sucks! Free... More 

Helpful?
Thank Ali D
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to meet your expectations. In response to your feedback, I will review our Internet services to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. If you would like to discuss... More 

Michigan
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 16, 2015 via mobile

This is an average hotel with take away breakfast but there is a Grill lounge just in front which provides good breakfast and lunch menus. The rooms are average but clean. Ample Parking but sometimes no lights and parked in dark. As per standard extended stay policy, they clean up the room once a week only. All in all, an... More 

Helpful?
Thank szshrivastava
Toledo, Ohio, United States
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 27, 2015

Reading some of the reviews I was a little nervous to stay here. Got there and check in went good..got to our room, when we opened the door it smelled like cleaner (always a good thing). Room was clean everything looked great! we were really not in the hotel much, just to sleep, and have no complaints!

Helpful?
Thank hiashley1987
Bengaluru (Bangalore), India
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed July 3, 2015 via mobile

I reserved the room through a friend staying in same place. When I checked in, it too just 3-4 mins for me to complete the check-in. The room is spacious and has a kitchen, but no dishwasher.staff is courteous and helpful. There is a Wendy's in walkable distance and can order food through home delivery also (grubhub.com) but not many... More 

Helpful?
Thank bmprabhu
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2015 via mobile

Get here May 29 evrything smells bad. When I got inside I realize the bathroom was dirty the open the refrigerator and there was licuor bottles inside. Im still here. Trying to move in to better place. As important note since I get here 4 days ago. Nobody clean the room I have no clean towels nothing.

Helpful?
1 Thank Sam B
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 1, 2015

it was my pleasure to stay at this property for two nights. I found the floor in my room sticky, substandard furnishings and just drapes on the windows, no curtains. They should be sued for false advertising as breakfast is exactly what they show on thier website don't expect anything extra. depending on the staff member you might get decent... More 

Helpful?
2 Thank XXXXXXyt
Pittsburgh
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 28, 2015

The front desk staff was extremely friendly and helpful. Our room was very clean and comfortable. I see these other reviews, but experienced none of that during our stay. I would most certainly go again. They did have a limited continental breakfast, but at least they had something for their guests. I'd recommend this hotel.

Helpful?
1 Thank victorianeva
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff and our clean and comfortable rooms. I am thrilled we were able to provide you with a great stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

I was previewing this hotel for a longer term stay planned for a month as I transfer to the area for my job. I will NOT be staying here!! Checking in at 3pm took a while because no one was at the front desk. As I entered the elevator to go up to my room I noticed graffiti scratched in... More 

Helpful?
6 Thank Stevegui
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