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Comfort Suites Auburn Hills

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1565 North Opdyke Road, Auburn Hills, MI 48326
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Comfort Suites Auburn Hills
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Comfort Suites Auburn Hills
Comfort Suites Auburn Hills
Comfort Suites Auburn Hills
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98 reviews from our community

Traveler rating
    33
    20
    12
    16
    17
See reviews for
32
12
3
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • All months
    (98)
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    (34)
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    (26)
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    (18)
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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for my anniversary and it was wonderful. The front desk staff; especialy Nadine, were friendly, knowledgeable and courteous. The room was very spacious and they had tons of channels to choose from. The hotel was also close to many food choices nearby. I will definately choose this hotel to stay in again.

Was this review helpful? Yes
Mason, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights while I was attending a 3 day class. Room was very clean, bed was comfortable, lots of pillows. Loved that my room had a couch and sitting area so I didn't have to just sit on the bed to watch TV or read. Check in and check out was very friendly. Pool was a... More 

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Memphis, Michigan, United States
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 22, 2015

Wanted to take a shopping weekend with the family and found the perfect spot. Hotel was booked solid but remained quiet and peaceful at night and they took care of the large breakfast crowd with ease. Room was very clean and comfortable. Breakfast was your normal free breakfast fare so not awesome but a decent start to the day. Staff... More 

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1 review
5 of 5 stars Reviewed March 21, 2015

We stayed after a concert at The Palace. Not only is the hotel a short drive to the venue, but we made it back to the room in time to get food delivered to the room. Breakfast was great. The best thing about this hotel is the staff, very polite and helpful. We will definitely be staying there again.

Was this review helpful? Yes
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

I'm delighted to see that your stay was exceptional. Thank you for the compliments on our staff and breakfast. We look forward to seeing you again in the future for any other events in the area. Cameron Kejbou General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Hotel staffs are very accomodating, professional, and friendly. Hotel room appears to be newly updated, clean, and comfortable. We asked for late checkout and the hotel frontdesk staff, Sam was very willing to accomodate our request without additional charge. Will stay again.

Was this review helpful? Yes 1
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

Thank you for staying with us. I am pleased to see that my staff has accomodated you in whatever you needed. We hope to see you again soon. Cameron Kejbou General Manager More 

Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

We booked a nonrefundable room at an excellent rate directly on their website. Due to a family emergency we were unable to go & they still accommodated us, refunding us. We will DEFINITELY rebook soon

Was this review helpful? Yes 2
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

Thank you for choosing us to stay with. I was glad to refund your stay, as unexpected occurances are common to come up. We look forward to seeing you soon. Cameron Kejbou General Manager More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2015

The family suite in room 304 is the only room we've stayed in (one of several rooms over the last few months), that didn't have any issues (other rooms have had leaky windows, broken tubs, bathroom doors that don't align with the frame and therefore can't shut, etc)... However, if an issue was brought to their attention, the hotel staff... More 

Was this review helpful? Yes
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

Thank you for staying with us as much as you do. I sincerely apologize for the issues you've found in our rooms. Your review helped us see the flaws we need to correct, which helps us improve many aspects in our rooms and service. Despite the inconvenience, it is our only hope that you stay with us again to give... More 

Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 1, 2015

I would have given 5 stars, but the pool was freezing and that is the main reason we booked here. I tripped in the parking lot. It is horrible with tons of cracks and pot holes. My husband was walking by the pool and it is such a small space he tried to move out of the way and slipped... More 

Was this review helpful? Yes 1
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

First off, I would like to thank you for staying with us. I apologize that our pool was too cold. I understand the importance and significance of having functional ammenities, and it is unacceptable that the pool was too cold to stand. I am sorry about our lack of pool towels. Your feedback means everything to us to help correct... More 

Saginaw, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

Had an unexpected early check in at 11:45 am, no problem, wi fi signal was great. Very clean hotel, good value. Heater was a little loud but it was -14 degrees that night. Good hot breakfast with lots of options.

Was this review helpful? Yes
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

Thank you for staying with us. I'm glad that your check-in process was swift and easy. We look forward to your next visit to the area. Cameron Kejbou General Manager More 

Grant
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Our room was great. Very clean, comfortable and roomy. A couple of things could have moved my review to the excellent category. There were no bath towels left for the King room / tub& shower and no bedding of any sort for the hide a bed. We made due without using it but it would have been more comfortable for... More 

Was this review helpful? Yes 1
Cameron K, General Manager at Comfort Suites Auburn Hills, responded to this review

Thank you for staying with us. I do apologize for any inconvenience regarding the towels, sheets, and the noice in the pool. Despite the slight dissapointment in us, I'm glad to see that you would stay with us again. We look forward to your next return. Cameron Kejbou General Manager More 

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