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Candlewood Suites - Detroit/Ann Arbor

2.0 of 5
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701 Waymarket Way, Ann Arbor, MI 48103
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1 room 1 guest
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Candlewood Suites - Detroit\/Ann Arbor
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am halfway through my 4 week stay and am enjoying my time here. The rooms are big and spacious, and the desk is great. The kitchenette is very handy to have and the bathroom is clean and tidy. I had a problem with the shower leaking and Ryan at reception was very prompt to get it fixed. I am... More 

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Bilbao, Spain
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 5, 2015

It's a really nice hotel with all the facilities you need to feel like at home. Free laundry, little gym, WiFi... The rooms are large with a kitchen with all the utensils and it's clean, with a comfy bed and plenty of towels, TV... The staff is nice and helpful. A bit far but Briarwood shopping centre is near and... More 

Was this review helpful? Yes 1
Holly B, Front Desk at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you so much for your nice review! We are glad that you enjoyed your stay. If you are ever in the area again, we hope that you stay with us again! More 

Charleston, West Virginia
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 21, 2015

Have been staying at the Candlewood for the past two weeks for work and this will be my last week here. The staff has been nothing but accommodating and friendly for any request or need of mine and have greeted me every time I come in from work. The rooms are updates and very nice for the extended price. This... More 

Was this review helpful? Yes 1
Holly B, Front Desk at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you so much for your amazing review! We are so happy that you enjoyed your stay so much that you gave us such a review that competes with our advertising! We hope to see you again soon! Thank you again! More 

Ambler, Pennsylvania
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 12, 2015

My room was spacious, very clean, and comfortable, and the front desk staff were friendly and helpful. The Detroit paper instead of mediocre USA Today was a nice touch. This is an extended-stay hotel, with kitchenettes and laundry facilities, and great for either long or short trips. The availability of loaner kitchen appliances is a great feature - I only... More 

Was this review helpful? Yes
Holly B, Front Desk at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you for your very nice review! We are glad that you enjoyed your stay! We hope you choose to stay with us again, if you are ever in the area! More 

Atlanta, Georgia
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 24, 2015

This is my second review of this hotel and not much has changed since last time. The staff are very friendly and helpful, the rooms are very clean and they are a pet friendly hotel. (Pet fee is $15 for the first night and $10 each night after.) In addition to my last review, this hotel is a 3 mile... More 

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Holly B, Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Colin R Thank you so much for the wonderful 5 star review! We are so happy to hear that you enjoyed your stay with us. We cannot wait to have you and your wife stay with us again soon! More 

Dunedin, Florida
Level Contributor
102 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 21, 2015

This room was perfect for my parents and I to share - small bedroom with TV, decent sized living room with TV and fold out couch (which I slept on and it was surprisingly comfortable - I'm an adult), small kitchen with fridge, small stove, some plates/cups/silverware, and microwave, and a pretty large detached bathroom. There is a very small... More 

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Holly B, Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Hello M H, Our team values you as a guest and are happy to hear that you and your parents enjoyed your stay with us as in Ann Arbor. Thank you for taking the time to leave our hotel and our team this wonderful 5 star review! More 

Clifton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

This hotel was excellent! Kudos to Ryan at the front desk who is very pleasant and competent, our room 302 was very nice and we enjoyed the free coffee which was very good. The price was a bargain compared to hotels in downtown AA, which cost at least twice as much.

Was this review helpful? Yes
Holly B, Front Office Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you so much for your review of your recent stay! We are glad that you enjoyed your stay and that Ryan was able to help make your stay great. We hope to see you again in the future. More 

Atlanta, Georgia
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 1, 2015

Stayed here with my wife and small dog while attending a family funeral. My wife and I have stayed here a number of times before because we have family in the area. The rooms are very clean and in good condition other than some ware on the reclining chair in the room. My wife and I really like having a... More 

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Holly B, Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Colin R Thank you so much for your awesome review of our Candlewood Suites Ann Arbor. We are happy that you found our staff helpful and friendly. We appreciate your feedback. We hope to have you stay with us again soon! More 

Feasterville, Pennsylvania
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 6, 2015

I was here for business for a few weeks and man I wish I booked somewhere else instead. They supposedly redid the entire place but everything is ripped or cracked already. The staff was pretty friendly however did not talk to long like they had a bunch of work to do. I wish they offered a housekeeping option more then... More 

Was this review helpful? Yes 1
Holly B, Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you for taking the time to review our property. It is certainly regrettable that your recent experience was not more positive. We strive to create an enjoyable and pleasant experience for all of our guests. We hope that you would give us another chance in the future. More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

I'm just coming to the end of a 3 month work trip during which I've stayed at Candlewood Suites Ann Arbor. My stay has been excellent - the staff are friendly and attentive, the room was well designed, spacious, and well fitted with small kitchen, large screen TV, desk etc. The small onsite complementary gym and laundry facilities were also... More 

Was this review helpful? Yes
Holly B, Front Office Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Thank you so much for taking the time to review our property. We are so happy to hear that our hotel met all your needs for your long term stay. Thank you again for your amazing review. More 

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