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Courtyard Ann Arbor

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3205 Boardwalk, Ann Arbor, MI 48108
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Courtyard Ann Arbor
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173 reviews from our community

Traveler rating
    68
    76
    20
    5
    4
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49
17
9
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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University Place, Washington
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Awesome! Very accommodating for a very large out of town family that gathered for a wedding in Ann Arbor! Staff was awesome! Hotel was clean and located in a convenient location. Would highly recommend this hotel!

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for sharing your experience at the Courtyard Ann Arbor through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel to stay with our toddler. This was his first stay at a hotel. We were pleasantly surprised when we were upgraded to a suite on the second floor (room 226). The staff was very polite and welcoming. They promised to bring the crib we had requested. Unfortunately, they forgot to so when we came back to... More 

Was this review helpful? Yes 1
TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for sharing your experience at the Courtyard Ann Arbor through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

Bridgewater, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 24, 2015

My son was married in Ann Arbor last weekend and the Courtyard provided a block of rooms for out of town guests. They were wonderfully accommodating as the number of guests changed during the booking term. We were able to enjoy some post wedding merriment in the lobby area and they also handled a post wedding breakfast for the guests.... More 

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for taking the time to review your stay with us at the Courtyard by Marriott Ann Arbor. We appreciate the opportunity to be part of your families special life event! More 

Chicago, Illinois
Top Contributor
92 reviews 92 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 1, 2015

The hotel was clean, but there was a strange smell in the lobby the night we checked in. We were upgraded to a king suite, but thought that the regular room might have been better. The king suite has a small bedroom with a separate living room. There was about a foot from the bed to the walls on either... More 

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for your review of the Courtyard by Marriott Ann Arbor. I am truly sorry that you did not find your stay with us to be perfect. We pride ourselves in our guest having an exceptional experience while visiting Ann Arbor. I do hope you give us another opportunity to make your experience a 5 Star. More 

Lewis Center, Ohio
Top Contributor
53 reviews 53 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 27, 2015

If you have stayed in a Courtyard, this hotel is exactly what you would expect. The rooms are clean and functional. The staff is very helpful and willing to go the extra mile when help is needed. Breakfast is not included with the room, but is reasonably priced and well executed. The location is a couple of miles from campus,... More 

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for selecting the Courtyard by Marriott Ann Arbor for your teams stay in Ann Arbor, MI. We are delighted that you enjoyed your experience with us. We sincerely hope that you consider staying with us again upon your return trip to Ann Arbor, MI. More 

2 reviews
4 of 5 stars Reviewed March 27, 2015

I recently booked this for a College Women's Tennis team and everything was great. The staff was great to work with and my coaches and players thought the place was Awesome! The hotel was mondern and super clean. We were only staying one night but got treated like we were VIP's! This is a great hotel for anyone that is... More 

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for selecting the Courtyard by Marriott Ann Arbor for your teams stay in Ann Arbor, MI. We are delighted that you team and coaches enjoyed their stay with us. We sincerely hope that you consider the Courtyard by Marriott Ann Arbor for your next trip to the University of Michigan. More 

London, Ontario, Canada
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 25, 2015

I stayed here with a few friends. Everything was great for the most part, but there was no fridge in our room, while there was a fridge in another room that our other friends were staying in. Beds were fine and clean. But housekeeping came in to our room way too early... it was also the weekend. She did not... More 

Was this review helpful? Yes 1
TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for selecting the Courtyard by Marriott in Ann Arbor for your stay in Michigan. We appreciate your business and look forward to the opportunity to provide you with accommodations the next time you visit Michigan. We appreciate your review and will address the early visit from housekeeping. While all of our rooms do not include a refrigerator or... More 

Chicago, Illinois
Top Contributor
55 reviews 55 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 17, 2015

I spent on night here on a business trip, and it was very nice and comfortable. The location also seems close to the University, so I imagine it's wonderful to folks in town for university functions or families visiting their college kids. Great room, great service. Recommended.

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for selecting the Courtyard by Marriott in Ann Arbor for your accommodations while visiting the area. We appreciate your business and look forward to hosting you again! More 

Minneapolis, MN
Top Contributor
165 reviews 165 reviews
46 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed here for two nights on a business trip with three colleagues. The hotel and rooms are nice, clean and modern. There is a large reception area with a relaxing fireplace, separate lounging area with big screen tv, and a full-service bar. Breakfast was available as a separate charge, but was reasonable ($6-$9 for a breakfast of eggs, toast, bacon... More 

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TMurley, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for selecting the Courtyard by Marriott in Ann Arbor for your stay while in the area. In regards to your review, we unfortunately did have a smaller boiler issue that affected several guest rooms for two days around the end of February. We apologize for any inconvenience it may have caused and I promise Hot water on your... More 

Dublin, Ohio
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 3, 2015

Courtyard Ann Arbor is conveniently located and has very pleasing ambiance. Hotel is very clean, well maintained and the lobby is very pleasing. Rooms are spacious, clean and well maintained. Hotel offers free parking, wi-fi. Hotel staffs are very friendly and welcome guests with their nice smile and warmth. This hotel has a good restaurant, vending machine and a business... More 

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Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you very much for your feedback and review of the Courtyard by Marriott Ann Arbor! We truly appreciate your kind words and hope we further exceed your expectations on your next stay with us! More 

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