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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

2.5 of 5
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1501 Briarwood Circle Drive, Ann Arbor, MI 48108
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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
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A recent review
4 of 5 stars Reviewed March 2, 2015
acrausch Minneapolis, Minnesota
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

Thanx for an outstanding stay. I stayed at your hotel from 08 Sep 2014 through 21 Feb 2015. I was treated royally by all employees, but two stand our as exceptional: Gladys and Angelica. Top professionals. On a scale of 1 to 10, they get a 12. What ever you are paying them, it is not enough. If you need... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 1, 2015

This is the worst hotel I have personally ever been in! It was snowing out side and they didn't salt the sidewalks and my friend slipped and fell and was injured. The keys only work for three days then you are locked out we didn't find that out till late one night when we tried to get in threw back... More 

Was this review helpful? Yes 2
Twin Lake, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 19, 2014

Booked the "suite" on the 2nd floor for three adults. Blood stained mattress on broken sofa bed. Caked on dirt on furniture, floor, walls, bathroom door, shower, mold on ceiling, peeling cracking walls, paint, caulk. Curtain hanging off of rod. No bedding on sofa bed - had to come down & get our own. I made University of Michigan aware... More 

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Detroit, Michigan
1 review
2 of 5 stars Reviewed December 6, 2014

Checking in was slow. They didn't have a clue. Room was huge but king bed hard as rock without padding and slanted terrible in middle. No coffee left at checking out and nobody at counter to care, although voices were laughing in office.

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Los Angeles, California
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed November 25, 2014

As I drove from Los Angeles to New York City in late October 2014, I included the Detroit area in my plans, involving a visit to the Henry Ford in Dearborn as well as a dinner with a friend in the Ann Arbor area. When I sent my request to Hotwire for something in Ann Arbor, Extended Stay America at... More 

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Spruce, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

Gladys Is The Bomb...She Runs That Place With Passion...And She Is VERY accommodating! Love This Place! Awesome Water Pressure! AND BEST PART, you're Right Nxt To The Mall (Walking Distance!) I Would RecommEnd Anyone Traveling In This Area It Is The Place To Stay! Free CoffeE And Snacks In The MornIng And Very Polite Staff! Love It Here!!!!!!!!!!

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed October 30, 2014

Walked in and could smell that it hadn't been cleaned. After waiting 20 minutes for the desk clerk to return from whateber he was doing. Bath tub hasn't been touched in a while. Not had the kitchen. Or anything else for that matter. Some sort of pubic looking hair in the refrigerator. Do NOT stay here. Save your money.

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

We didn't get half of what they said we would. No dish soap, No shampoo etc. First room was still occupied the second was dirty. They know we had a cancer patients who need a clean room. Not happy at all.

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

Anthony and Judy were wonderful but that was it. Dirty room, you could write your name behind bathroom door. Had to ask for toilet paper twice and soap three times. No dishes, had to get your own towels. Hotel was recommended by u of m for a place to stay before and after surgery. However place had no ice for... More 

Was this review helpful? Yes 1
Chagrin Falls, Ohio
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 28, 2014

We booked this hotel for a last-minute weekend trip. There was essentially nothing in the Ann Arbor area available, but this hotel had one open room via third-party websites. The room type that was available was a queen bed, ADA accessible. Normally, I try to avoid booking the ADA accessible rooms, as I've had hit-or-miss experiences, but we needed a... More 

Was this review helpful? Yes 1
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