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Holiday Inn Express Ann Arbor

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600 Briarwood Circle, Ann Arbor, MI 48108
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Holiday Inn Express Ann Arbor
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Holiday Inn Express Ann Arbor
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99 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ocala, Florida
Level Contributor
240 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were a little disappointed with this property, especially the very small bathrooms, You can easily tell that this is an older property, Rooms were also a bit on the dark side, not a lot of light here. We felt that the girls on the front desk could have been a little more attentive. We had checked in and were... More 

Was this review helpful? Yes
Vail, Colorado
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a Holiday Inn Express, relatively new and clean. The staff were very nice and helpful. But it's still a budget hotel. Amenities are basic. The rooms are good size. Updated somewhat. Breakfast is included. Just not a lot of frills.

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Old Bethpage, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Had it not been for the great rate arranged by UMich for parents attending orientation and the free shuttle to and from the university from this hotel, I would not stay here! It's a terrible reflection on the university - the condition of this hotel. This hotel is old. Needs updating desperately. The lobby computers don't work and when I... More 

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Chicago, Illinois
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This definitely feels like a budget hotel. Though it is very clean and staff is good. But halls have a musty smell and lobby food area is cheap looking. Biggest issue is that beds are TERRIBLE. Mine had a hard ridge at the edges and was soft in the middle. Hotel is well located. Nice mall with good restaurants can... More 

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GrahamHotelSystems, Front Desk Supervisor at Holiday Inn Express Ann Arbor, responded to this review

Dear jara50, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always strive to provide great service to all of our guests and want to apologize for falling short of your expectations. I am so sorry to hear that your stay was disappointing, your comfort and satisfaction are of... More 

Grand Rapids, Michigan
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

Room was clean and comfortable but nothing fancy...which was perfect for our family weekend in A2. Downtown is only a short drive away, and it's also near Whole Foods and some nice parks. Just a note..they are re-tiling the pool, which we weren't aware of, but they have arranged for you to use the Kensington's pool, hot tub & sauna... More 

Was this review helpful? Yes 2
GrahamHotelSystems, Manager at Holiday Inn Express Ann Arbor, responded to this review

Thank you for taking the time to give us your feedback. I am glad to hear that your family weekend went well. We are hoping to have the pool/hot tub back up and running within the next week. I am so glad you enjoyed the pool, hot tub & sauna at the neighboring hotel just across the parking lot. Hope... More 

Billings, Montana
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 6, 2015

We stay at this hotel yearly and I enjoy it every time. I like that it is close to all of the shopping and restaurants of Ann Arbor. We also travel around the area so it is convenient to get on the interstate. The breakfast is great and the rooms are always excellent.

Was this review helpful? Yes 2
GrahamHotelSystems, Front Office Manager at Holiday Inn Express Ann Arbor, responded to this review

Dear MTHub, Thank you so much for the excellent review. I am very happy that we are able to suit your needs whenever you are in the area. I must agree we do have a very convenient location to get around town, as well as other areas. Thank you very much for staying with us, we look forward to seeing... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We recently stayed hear for a two night weekend team trip. This hotel was great for us. We had 14 high school wrestlers and eight adults. Check in was easy with no issues. Rooms were clean and house keeping was prompt on making sure we had the extra things we needed. The hotel was quite. (yes even with our team... More 

Was this review helpful? Yes 1
GrahamHotelSystems, Front Office Manager at Holiday Inn Express Ann Arbor, responded to this review

Dear Cathi R, It was such a pleasure having you and your team here! I am happy that we were able to accommodate you quickly and easily. We do our best to make everything from check in all the way through to check out as easy and convenient as possible. We look forward to the next time you stay with... More 

Michigan
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 7, 2014

Rooms were clean......bed was way too soft....bathrooms were extremely small....toilet was way to low to the floor....overpriced for no fridge or microwave....maids were efficient and prompt......breakfast was adequate but no microwave to heat anything up.

Was this review helpful? Yes
GrahamHotelSystems, Front Office Manager at Holiday Inn Express Ann Arbor, responded to this review

I would like to apologize for falling short of your expectations product wise. But, I am happy to see that you were pleased with the cleanliness and staff. We thank you for staying at our property. More 

Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Stayed here on a football weekend, but didn't seem particularly busy. Room was fine: bed and pillows were comfortable. Ventilation system worked well and was quiet. Bathroom was smaller than usual. Definitely one person at a time. Breakfast had a lot of variety of hot and cold items. Coffee available all day. Helpful staff at front desk. Ample free parking.... More 

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GrahamHotelSystems, Front Office Manager at Holiday Inn Express Ann Arbor, responded to this review

Thank you for taking time to rate us. We appreciate you staying at our hotel. It is good to see that you were able to enjoy some of our amenities. We hope to have you stay with us again the next time you are in Ann Arbor. More 

New Hampshire
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 2, 2014

Very clean, crisp hotel - suite had more than enough room for my wife and I, on a visit to our daughter's college town (UMich). All of the staff we encountered were above average - all very nice, went beyond the call (we got an unsolicited upgrade to a better room when we arrived), all willing to help. Breakfast buffet... More 

Was this review helpful? Yes
GrahamHotelSystems, Front Office Manager at Holiday Inn Express Ann Arbor, responded to this review

Thank you so much for the wonderful review. I am glad that you were able to enjoy your stay and all of the conveniences that our hotel has to offer. It was our pleasure to give you a complimentary upgrade. We hope to see you the next time you are in town. Thanks for staying! More 

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