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All 6 Ann Arbor accommodations

Extended Stay America - Detroit - Ann Arbor - University South

2.5 of 5 Condominium   |   3265 Boardwalk Dr, Ann Arbor, MI 48108 (Formerly Extended Stay Deluxe)
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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Cindy P Gobles, Michigan
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45 people have reviewed this hotel

Traveler rating
    19
    9
    7
    4
    6
See reviews for
12
4
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Gobles, Michigan
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When reading some reviews I almost did not reserve a room. But I must say I am glad I did the room was clean. It was like a little apartment dishwasher included. This will be perfect when my husband gets a transplant and I will be staying some where for 2 weeks. I have been looking for clean cheap kitchenette... More

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Toledo, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 1, 2014

Our room was clean and neat. The halls smelled fresh and clean and the lobby was well maintained. We only stayed one night, but it was good! The clerk at the front desk seemed a little apathetic, but that's the only thing negative I have to say. (she was on her phone when we arrived and then looked at me... More

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed January 10, 2014

I am truly stunned by how little the hotel manager cares, and how little the corporate office cares. I stayed here for 2 months and they billed me incorrectly for one of the months. I brought this up multiple times to front desk and was always told it would be fixed. When it wasn't fixed by checkout, I made the... More

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Toronto
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2014

We booked the hotel many months ago for the Winter Classic through Expedia. We had three rooms, two basic queens and one room with a pullout couch. The rate for all three rooms was about the same $100/night including taxes. So, you would likely want to hear about problems and the unexpected positives. Well the most significant NEGATIVE was with... More

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East Lansing, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 25, 2013

The clocks in the room are all on the wrong time. Furnishings just don't fit right. switchplates are broken. There is an exercise room with 3 treadmills, all of which are broken. the place is dingy. You CAN make your own instant oatmeal in the tiny breakfast room. If you are connected to the U of M Hospital it costs... More

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Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed November 7, 2013

Had booked the hotel for a week. Didn't even spend 1 night there. Checked in to our room. It was dirty and in needing of repairs. There was hair everywhere, cupboard doors falling off their hinges, electrical outlets coming out of the wall, and the shower curtain rod was about to fall out of wall. Didn't stay long enough to... More

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Michigan
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2013

Other than it's location near the U of M campus, I really can't think of anything good to say about this hotel. The bed was so hard that your body doesn't even make a dent when you lay on it! It was like sleeping on a concrete floor. There was no tissue or extra toilet paper roll in the bathroom.... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 19, 2013 via mobile

Paid well over $200 a night for an extremely hard and uncomfortable bed, with paper thin covers and scratchy, ancient towels. To top it all, the rooms are not cleaned, the towels are not changed and the trash is not thrown out if you stay less than a week. If I had spent $40 a night, it would had been... More

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Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

The staff and I read your comments about your stay with us. I was disheartened to read that you were unsatisfied with our amenities and housekeeping policy. Please accept our apologies. In response to your feedback, Please know, our housekeeping service can be scheduled for a minimal fee for stays that are shorter than a week. As for our amenities,... More

Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed September 23, 2013

We stayed here for a week! If i had not been traveling with my 94 yr old mother, I would have left immediately. The rooms are filthy dirty, bugs crawling all over the place, I took a couple down to the reception and nothing was done about it. Hair all over the place, a filthy tub, black on the bottom.... More

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed August 13, 2013

This hotel was perfect for my weekend getaway or "staycation" as I like to call it. The full kitchen allowed me to stock up with groceries so that I could stay in for the weekend to relax and get some writing done as well. I appreciated the friendly staff and the management team here was awesome. The bed and pillows... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

Tamaria - Thank you so much for sharing your experience with us. We are glad we could accommodate all of your needs. I am also pleased to read that that you enjoyed the in-room kitchen as well as the service our staff provided. Thank you again for sharing your comments with us. We look forward to hosting you again in... More

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Additional Information about Extended Stay America - Detroit - Ann Arbor - University South

Also Known As:
Extended Stay Deluxe Detroit - Ann Arbor Hotel Ann Arbor
Extended Stay Deluxe Detroit - Ann Arbor Hotel
Extended Stay Ann Arbor
Ann Arbor Extended Stay
Address: 3265 Boardwalk Dr, Ann Arbor, MI 48108 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 6 Specialty lodging in Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Ann Arbor - University South 2.5*
Reservation Options:
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