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Fairfield Inn Ann Arbor

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3285 Boardwalk, Ann Arbor, MI 48108
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Fairfield Inn Ann Arbor
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Ranked #23 of 31 Hotels in Ann Arbor
A recent review
4 of 5 stars reviewed 2 weeks ago
Betsy309 Michigan
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133 reviews from our community

Traveler rating
    26
    48
    37
    13
    9
See reviews for
40
27
8
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed at this hotel March 3rd-4th as he had an MRI and Dr's appointment scheduled at Mott's. This hotel was close to the mall and restaurants. The hospital was only 10 minutes or so. The hotel was clean and recently updated. Breakfast was standard for this type of hotel. We would stay here again.

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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel multiple times over the last year. Staff is top notch. Rooms have just been renovated. Great service every time. Lobby has also been recently updated. Excellent breakfast with numerous choices. Highly recommend this hotel. Very close to everything in Ann Arbor.

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Ypsilanti, Michigan
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

I booked 2 rooms at this hotel for my daughters 14th birthday as she wanted to swim with her friends. This was a very nice hotel, the lobby was very inviting with a fireplace, coffee and hot chocolate available at all times. The pool was very nice and not crowded. The rooms were very clean. The continental breakfast was very... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 17, 2015

Stayed here for a hockey tournament. A few things for my hockey friends: Be prepared to buy your own breakfast elsewhere. Even though they had weeks to prepare for a hotel booked with hockey kids, they ran out of breakfast items. If you do hit up the breakfast area with the kids, be sure to do it before the cutoff... More 

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Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. We would like to apologize for it seeming as if our breakfast ran out of items after the cut-off time. We prepare breakfast to accommodate guests in the hotel from 7 a.m to 10 a.m and try our best to assist everyone. We will look into... More 

Waterloo, Canada
Top Contributor
59 reviews 59 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 14, 2015

Nice clean hotel with a large pool. Coffee, tea, and hot chocolate always available in the lobby. Very handy to the highway and only 5-7 minutes to Crisler Arena and University Stadium. The rooms were very small and had a bit of a strange layout. The sink/vanity area was in the room so you were brushing and flossing your teeth... More 

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Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, We are pleased to hear you enjoyed your recent stay with us. We appreciate you taking the time to write a review on our page and bring this any issues to our attention. All of our rooms are set-up with sinks outside the bathroom doors. We understand how this can cause an inconvenience for you and we sincerely... More 

Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 28, 2015

I could hear my neighbor sneeze and cell phone ring! When the made in the hallway was knocking on someone else's door I couldn't tell if it was my door or not. The wifi was spotty and I was in room 213 right near the elevator where you would expect the signal to be strong. The front desk staff were... More 

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Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking to review The Fairfield Inn Ann Arbor on TripAdvisor. We apologize for the high speed WiFi issues you experienced during your recent stay. We will contact our wireless provider to ensure this is an isolated issue moving forward. We are glad to hear we were able to provide great customer service. We hope to... More 

1 review
2 of 5 stars Reviewed January 7, 2015

We checked in for one night. You walk inside and the lobby is all under construction. The elevator floor was wood and I believe cardboard. Breakfast was limited and the desk never stocked it so everything ran out quickly. Room was okay but they place everyone on the same floor & next to each other.(only a dozen or so staying... More 

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Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property. We hope our updated hotel will meet the standards of our guests as they visit Ann Arbor. As we renovate our lobby area, we are trying to prevent the dust and appearance. We apologize for the short breakfast and any additional inconveniences We hope to... More 

Senior Contributor
48 reviews 48 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed December 21, 2014

That was my worst experience in a Marriott hotel. I decided to save some money staying in a Fairfield instead of a Courtyard and I deeply regret my decision. The front lobby is being rebuilt, as I write, and the entire place is a complete mass. The room doors are also being replaced, so the hotel is noisy, dirty and... More 

Was this review helpful? Yes 1
Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property. As we continue to update our hotel, we apologize for any inconvenience the lobby renovation caused during your stay. I would like to discuss your stay further to ensure this is an isolated issue. If you would like to discuss this stay further, please contact... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 8, 2014 via mobile

Renovations are being done in the lobby of this hotel. There was no mention of it when I booked. They claimed their website showed this information. I just checked again to see, no mention what so ever that I could find. When booking hotels always ask if pool and hot tub are open during your stay. Now I'm also going... More 

Was this review helpful? Yes 1
Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property. We hope to update our hotel to meet the standards of our guests as they visit Ann Arbor. We are renovating our lobby area and adding a lounge near the pool. We hope this will assist with these issues. Have a great day and thank... More 

Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 6, 2014 via mobile

The lobby/eating area is currently being renovated and the option we received was to eat in our rooms. The small eating area they have had tables the first night we stayed but they were taken away "due to the limited space"... My daughter wanted to swim so I brought my lunch into the swim area so I could watch her.... More 

Was this review helpful? Yes 1
Michelle S, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. As we continue to complete our lobby renovation, we will have a new lounge area near the pool. We hope this will assist with these issues and apologize for any inconvenience. Have a great day and thank you for choosing to stay with us. Best Regards,... More 

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