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Fairfield Inn Ann Arbor

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3285 Boardwalk, Ann Arbor, MI 48108
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1 room 1 guest
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Fairfield Inn Ann Arbor
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff, UK
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are really friendly and helpful. The hotel is very comfortable with good breakfasts available. There is a pool. However, there is no restaurent so you need to walk or drive for a meal. This is not so inconvenient as it is very near a whole chain of restaurants such as Red Robin and it is a short drive... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed at this Fairfield for one night and their incompetent housekeeping service left me questioning my choice to stay at a Marriott hotel for a premium price. I left my Oakley eye glasses on the nightstand ($250 value), and when I called within several hours of checking out to retrieve them, the unhelpful and unfriendly staff informed me the... More 

Was this review helpful? Yes
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Dear Kristen P: I'm very sorry to hear that you were disappointed in our housekeeping service. I can assure you we take these situations very seriously. If you would like to further discuss this incident please reach out to me at the hotel. Sincerely, Alec Rummler Operations Manager Fairfield Inn Ann Arbor 734-995-5200 More 

Brownstown Township, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

Friendly at check in. Room was clean. One of the reasons we choose this hotel was they had a breakfast buffet. Did not know it starts later on Sunday. We had to check out at 6:30 am. I asked for a glass of juice and was told "breakfast starts at 7 am". Thought that was rude. This was our first... More 

Was this review helpful? Yes
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Cheryl J, I appreciate you bringing this situation to my attention. I deeply apologize for the response you received from one of my team members. All of our guest should feel welcome when they stay with us. I am delighted though to hear you enjoyed your clean room and experienced a friendly check-in. If you happen to come back to... More 

Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice, comfortable beds, large bathroom, absolutely great breakfast with waffles yogurt cereal etc., very friendly and welcoming staff, but if you're arriving late at night you might need satellite GPS to find your way through the parking lot! There are several hotels and businesses which all have their parking cut you off separately from each other,... More 

Was this review helpful? Yes
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Maria V, Thank you for sharing your experience with the TripAdvisor community. We truly appreciate the time you took to do this. I am delighted to hear you enjoyed our hotel and our free hot breakfast in the morning. I am very sorry to hear you had trouble finding us, but am glad that you made it and were able... More 

Indianapolis, Indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you've stayed at a Fairfield inn this place is typical of every other one. The rooms are clean, the air conditioner is noisy, and the breakfast isn't great but you can choke it down. The only place better I have stayed in the area so far is the holiday inn.

Was this review helpful? Yes
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Mike12345abcd, Thanks for sharing your experience with others in the TripAdvisor Community. We appreciate the time you took to do this. I'm sorry your experience wasn't up to par. Please reach out to me so that we can make it right. With Warmth, Alec Rummler Operations Manager Fairfield Inn Ann Arbor More 

Poughkeepsie, NY
Level Contributor
101 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The town was booked up which means rates are jacked sky high. Yet, this property offered a fair, competitive nightly rate so I booked it. Check in area is small but the process was friendly. The room and bathroom are small and the closet is open. There is a microwave and mini fridge but no safe. Free Internet is slow,... More 

Was this review helpful? Yes 2
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

DrSGPrice, Thanks for taking the time to share your experience with us on TripAdvisor! We are delighted to hear you enjoyed your stay. We work very hard to create a memorable experience for all our guests. If your travels bring you back to Ann Arbor, please keep us in mind! Alec Rummler Operations Manager Fairfield Inn Ann Arbor More 

Bolingbrook, Illinois
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 19, 2015

This was a good choice of a place to stay in Ann Arbor for a work related trip. Rooms seem to have been recently renovated, although it was a little odd to have the sink/vanity in the main part of the room. It was very clean, and the breakfast was typical for a Fairfield, which is fine. Staff was extremely... More 

Was this review helpful? Yes 1
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

robin02907, Thanks for taking the time to share your experience with us on TripAdvisor! It's great to see that you enjoyed your stay and that you noticed our recent renovation. The renovation is something we are very proud of. If your travels bring you back to Ann Arbor, please keep us in mind! Thanks again for the feedback! Alec Rummler... More 

Midland, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

Our room was really nice, clean, nice beds, looked great. Pool and spa were great. Pool was refreshing, not too much chlorine, quiet, plenty of towels, security cameras. The staff WERE THE BEST!!! Helpful, smiles, sweet, took great care of us. The only small draw back was that the freezer in the fridgerator..someone looked like they spilled some pop in... More 

Was this review helpful? Yes
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Milenasmom3305, Thank you for taking the time to share your experience with the TripAdvisor community! I am overjoyed to hear you enjoyed your stay and that you found my staff very friendly and accommodating. I appreciate your kind comments and will be sharing them with my team. Thanks again for the review and if your travels bring you back to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2015

This hotel advertises "Free high speed Internet," but it is very, very slow. You have to pay $4.95 per day extra for "enhanced" high speed interview. They also advertise 100% satisfaction, but when we complained about the Internet they did nothing about it except told us to buy the "enhanced" Internet if we wanted faster Internet. This is deceptive advertising!

Was this review helpful? Yes 1
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Brad B, I am very sorry to hear you were disappointed in our wireless internet offerings. I will be communicating with our provider to see why the speeds were slower during your stay. Please reach out to me so that I can provide some resolution for your experience. Alec Rummler Fairfield Inn Ann Arbor 734-995-5200 More 

Buffalo Grove, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

We stayed at Fairfield Inn on Friday, 7/10, and we were pleasantly surprised! The rooms were beautiful and the beds were comfortable. Clean, nice, and very friendly hotel staff. The breakfast was a hit with our teenage boys! Thank you for a great night's stay in Ann Arbor!

Was this review helpful? Yes 1
Alec R, Manager at Fairfield Inn Ann Arbor, responded to this review

Donna, Thank you for taking the time to share your experience with other travelers on TripAdvisor. We appreciate the positive feedback and are delighted to hear you enjoyed your time with us. I will be sure to share your comments with my team. If your travels bring you back to Ann Arbor, we would love to host you again. If... More 

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