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Hampton Inn Ann Arbor - North

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2300 Green Road, Ann Arbor, MI 48105
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Hampton Inn Ann Arbor - North
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Hampton Inn Ann Arbor - North
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331 reviews from our community

Traveler rating
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    58
    30
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (331)
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swartz creek mich, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife was admitted to U. of M. hospital for surgery and we don't live close to the hospital. I didn't want to be driving back and forth to our residence farther north of Ann Arbor. Our stay was pleasant and close to the hospital. Thanks again to the staff.

Review collected in partnership with Hampton

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Incredibly cheerful, friendly, welcoming and helpful staff. Great b-fast (bigger and more variety than other Hampton Inns). Overall, a warm and most pleasant atmosphere the minute we checked-in. SO NICE!

Review collected in partnership with Hampton

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Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

tayloraitkeng, Thank you so much for your feedback and the 5 star review. We strive to provide a higher level of service and glad we were able to create a memorable experience. We hope you will come back and visit us again shortly. Travis Maschino General Manager More 

Petoskey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hampton Inn's are our preferred hotel by a long shot. I like the fact you (usually) know in advance they will be comfortable and dependable. This hotel, however, didn't match our needs. From the irritating noise of the elevator 'ding', to the even more irritating sounds of water pipes or water dripping, to the frequent but unknown mechanical sounds near... More 

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Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

Bob W, We are located in a great spot near the university and right off the highway. We hope that you will come back and visit us again after renovation is completed. We are sure your experience will be a much different one. Thank you for your feedback, Travis Maschino General Manager More 

Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The two days we were at the hotel, it was under renovation. Water was turned off for six hours. Workers hanging new doors from 7 am to 7 pm. Nothing from hotel for inconvenience, just a note the miring of. Mattresses were new, so they were good. New carpeting. Shade in room was changed while we were out, so workers... More 

Was this review helpful? Yes 1
Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

mas695, Thank you so much for your feedback. We are proud of our facelift as it was neccessary. During the renovation process whenever we are updating a occupied room we require staff to supervise to ensure our guests privacy and security is honored. We are glad you enjoyed the breakfast, we are proud of the selection we offer and always... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Ann Arbor on a work trip. The room was clean, but the hallway was not. The carpet in the hallway was terrible. I was there for 3 nights and there were empty boxes in the hallway the whole time. My hair dryer would not work, so I called the front desk. I was told I would have... More 

Was this review helpful? Yes 1
Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

Michelle H, Thank you for your feedback and informing us of these issues. We strive to provide the highest level of service and with the renovations we are currently undergoing we are sure to exceed those the next time you visit. Thank you again for providing us with some feedback. Travis Maschino General Manager More 

Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 20, 2015

We went to stay at the Hampton Inn Ann Arbor - North for a college visit. We chose the hotel for its proximity to the University of Michigan and it was reasonably close. We arrived in the middle of a terrible snowstorm with bone-chillling cold. The sidewalks and parking lot were not cleared in a reasonably timely manner, so we... More 

Was this review helpful? Yes 1
Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

Debbie Q, Thank you for the feedback and allowing us to growth and learn from this experience. We are sure that if you come back and visit us you will see the changes that were made and how much better this hotel is. Thank you again for your feedback, Travis Maschino General Manager More 

Oak Lawn, United States
1 review
3 of 5 stars Reviewed February 20, 2015

Being an avid Hampton Inn customer, I was disappointed in this particular one. I booked a hockey tournament in Ann Arbor for this particular weekend, and the team booked 14 rooms at this hotel. Many of the parents on this team had not stayed at a Hampton Inn before, and I had been telling them how good the hotels were.... More 

Review collected in partnership with Hampton

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Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

William R, Thank you for providing us this feedback as this is not typical for our hotel. We strive to provide the highest level of service and ensure all our guests are treated well. We hope you will come back and visit and see all the great new changes we have made. Travis Maschino General Manager More 

Denver, Colorado, United States
1 review
2 of 5 stars Reviewed February 17, 2015

I stay at Hilton properties because I know what I'm getting. I can count on the accomodations to be clean, comfortable, and friendly. This hotel falls well below the standards of a Hilton. I had problems with my reservation, the heat didn't work in my room, and when I complained nothing was done, not even an extra blanket offered. The... More 

Review collected in partnership with Hampton

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Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

Karen B, We appreciate your loyalty to HHonors and know that you expect certain things when staying at a hotel. Through our current renovation I am sure we have address these concerns. We hope you will come back and visit us again and see how things have changed. Travis Maschino General Manager More 

Durand, United States
1 review
5 of 5 stars Reviewed February 17, 2015

the elevator was quite noisy. I have stayed at this same Hampton Inn several times and this was the first time I was not 100% satisfied. It was not that serious that I reported it. This was first time that I had a room right next to the elevator. It did not prevvent me from having a good nights sleep.

Review collected in partnership with Hampton

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Whitney T, Manager at Hampton Inn Ann Arbor - North, responded to this review

John D. Thank you for taking the to write a review about the hotel. Letting us know bait how the noisy elevator affected your experience. Glad you still were able to get a good nights sleep in the room. I am gong to bring this information back to the team. Hope you come stay with us again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 16, 2015

I recently had to stay an extra night in Ann Arbor due to the road conditions. After searching the web decided on the Hampton Inn North. The rate was very reasonable for the area, the beds were incredibly comfortable with plenty of pillows and a soft duvet, there was a nice selection at the included breakfast buffet, the staff was... More 

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Travis M, General Manager at Hampton Inn Ann Arbor - North, responded to this review

Patti F, Thank you for the 4 star review. We are glad your experience with us was such a great one. We do have a smaller than average fitness center but do have access to a gym across the street for those who need a little more equipment. We hope to see you again soon. Travis Maschino General Manager More 

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