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Quality Inn & Suites Ann Arbor


Quality Inn & Suites Ann Arbor
Hotel class 2 of 5
2455 Carpenter Road, Ann Arbor, MI 48108
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Traveler Reviews

Rating summary
3.0 of 5 stars 12 reviews
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All (12)
[ Date ] [ Rating ]
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2 of 5 stars
Gilgamesh2000 1 contribution
Detroit, MI
Aug 24, 2008 | Trip type: Couples

after looking at a movie very late decided to sleep in Ann Arbor -but was in a for surprise. From the outside it looks nice and inviting but on entering the room it was very musty and bare-disappointing. TRY THE HOTEL ACROSS THE STREET! At least it they are cheaper if you just want to a sleep for a few... more

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2 of 5 stars
SusaJT 2 contributions
London, ON
Jun 4, 2008

We stayed one night June 1, 2008. This place needs a lot of help with the rooms. We you first walk in and see the lobby and pool area you think this is going to be very nice. Not so. The first room we were given stopped me in my tracks as soon as I opened the door. The carpet... more

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2 of 5 stars
campingbandit 8 contributions
Homer Glen, Illinois
Feb 12, 2008 | Trip type: Family

We arrived and the room had no heat. Took an hour to get the heat going, with the assistance from the front desk. About 12:30 am, after our children were long asleep, the heat stopped working again. We were without heat until morning. The front desk did give us a partial credit. It's an older hotel and needs updating, badly.... more

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3 of 5 stars
Arewhatwearenot 2 contributions
Santa Fe, New Mexico
Aug 24, 2007

I used to live in Ypsilanti and saw this motel many times. When going back to re-visit, i thouht I'd stay there; since it is so convenient to both Ypsilanti and Ann Arbor. The staff was helpful and they had a nice pool area; but the hotel is in bad need of a paint-up and touch-up. It had a general... more

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2 of 5 stars
winowiski 28 contributions
Bear Lake
Jun 27, 2007 | Trip type: Family
2/2 found this review helpful

Booked through the choice hotel site. This was a free stay due to points I'd accumulated through previous stays. Had a room w/ 2 beds and a sofa sleeper. I'd requested a rollaway also. I arrived very late and upon check-in was told there would be a charge for a rollaway. While I understand this to be correct for a... more

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2 of 5 stars
psoupWaterford 4 contributions
waterford, mi
Mar 29, 2007 | Trip type: Family
1/1 found this review helpful

We had to find a reasonable place to stay for our girls basketball team for a tournament at EMU. Comfort Inn gave us a good rate and the employees were all VERY nice!! We had exceptional service while we were there and they put up with the rowdiness from our teenagers! The rooms seemed clean, but in much need of... more

Only So So
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2 of 5 stars
A TripAdvisor Member
Phoenix
Apr 19, 2006 | Trip type: Business
1/1 found this review helpful

Room was clean but stark and the furnishings were very old. No desk, just wobbly pieces of wood that were supposed to pass as a table. Room had a really strong unknown chemical smell that did not dissipate and ultimately gave me a head ache. Front desk staff were efficient but not come across as friendly. Must admit it was... more

Management response from
belltowerhotel, General Manager

The Comfort Inn and Business Center is under new management and ownership. We pride ourselves on our guest services and are planning an extensive renovation and redecoration project. We are in the process of hiring interior designers and engineers to review the scope of the project. We expect to start the redecoration project later this year. We are also replacing...

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5 of 5 stars
A TripAdvisor Member
Boca Raton, FL
Oct 3, 2005
2/2 found this review helpful

Comfort Inn Ann Arbor was a delightful place to stay - nice people, clean public areas, quite room, friendly staff, LOVED IT!!! more

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1 of 5 stars
A TripAdvisor Member
cincinnati Ohio
May 15, 2005
0/2 found this review helpful

During the year of 2004, we stayed here to attend the University of Michigan graduation. The bath in our room was dirty(see the pictures). The manager was called but nothing was done. We could not leave since all of the hotels in the area were full. I later wrote Mr. Ledsinger, President and Chief Executive Officer,about the conditions. I did... more

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3 of 5 stars
A TripAdvisor Member
May 9, 2005
2/3 found this review helpful

This hotel was average for the price and very close to all in AnnArbor. The staff was friendly and room was large. more

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Quality Inn & Suites Ann Arbor Also Known As

Address: 2455 Carpenter Road, Ann Arbor, MI 48108